Ratings based on 218 Verified Reviews

4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh

Lovely Hotel

Posted Oct 3, 2017
Pros: Liked it's comfort and closeness to ferries, shops and restaurants.
Location: Hotel is and ideal location for ferries, shops and restaurants. It is a 10 minute walk (up a slight hill) to the railway station.
This hotel is very comfortable. The reception staff were friendly and helpful. Although I hadn't specifically booked a room with a lake view, I was delighted to get one. The views were fantastic. The room was comfortable and clean. The restaurant staff were also friendly and helpful. The breakfast buffet had a good choice. The location was great for trips on the lake, being picked up for excursions, close to shops and restaurants. The stops for the airport bus are also just outside the hotel. Would definitely stay at this hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler from southend England

Posted Sep 17, 2017
Pros: close to the lake
Location: trips on the lake , coach trips to Zermatt, also cable car within walking distance and plenty of shops to browse
when my taxi did not turn up, which I had booked independently , the staff were so kind phoned the company , who had just forgotten us, found us a taxi, which got us to Milian airport in time for our flight, nothing was to much trouble.
2 out of 5
by A verified traveler

Great Location

Posted Sep 8, 2017
Pros: Location
Cons: a lot
Location: Perfect location
Hotel is in a great location but it is very old and needs updating desperately. The shower is super small. beds are uncomfortable and room had a strange smell. Still had clothes form last person staying there in the closets?
Comment from Hotel Management
Sep 9, 2017 by simoleo, Hotel Management
Dear Anonymous, thank you for your suggestions even though we do not agree with them. Almost all rooms and bathrooms as well as common areas have been renewed during the last two off seasons. It's not difficult to notice it.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 16, 2017
Breakfast buffet was disappointing. I expect much better for a 4 star hotel. They should have key cards like all modern hotels, not old fashioned keys with huge and heavy key chains. The staff were friendly and the hotel bar was nice.
Comment from Hotel Management
Aug 19, 2017 by simoleo, Hotel Management
We would have most willingly know why the breakfast buffet was disappointing and what you were expecting from it. Most of our clientele is composed by elderly people, therefore we prefer to stick with Keys instead of swithcing to cards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with great location right on the lake.

Posted Aug 6, 2017
Pros: Great staff, good location.
Great location right across the street from the ferry ticket office and in the heart of the city center.
Comment from Hotel Management
Aug 12, 2017 by sileo, Hotel Management
Delighted to hear that you've enjoyed your stay with us,.
4 out of 5
by Geoffrey

Posted Jul 30, 2017 on Hotels
Comment from Hotel Management
Aug 12, 2017 by Simona Leordean, Hotel Management
Looking forward to welcoming you back in Stresa, Geoffrey.
5 out of 5
by Yael

Posted Jul 30, 2017 on Hotels
Comment from Hotel Management
Aug 12, 2017 by Simona Leordean, Hotel Management
Thank you so much, Yael!
5 out of 5
by Debra

Special find a must stop

Posted Jul 27, 2017 on Hotels
What a special town, perfect location, charming little village, wonderful 3 islands to visit by boat short 10 minute ride. Request lake view.... breathtaking, visit Skybar, walk to everything, great breakfast, staff all very friendly 3 nights plenty to do
Comment from Hotel Management
Jul 29, 2017 by Simona Leordean, Hotel Management
Dear Debra, you made our day with your review. Thank you for expressing your full appreciation of Stresa.
5 out of 5
Recommended
for Everyone
by A verified traveler from northern ireland

Central,hotel in centre of Stresa.beside boats

Posted Jul 23, 2017
Pros: I really liked the food and proximity of the hotel to the boat terminal and train station.The hotel dinners were excellent .
Cons: My husband would have liked a better range of hot cooked food.Perhaps more updating of rooms.
Location: In the centre of Stresa.On could visit Isola Bella and other beautiful gorgeous gardens and palaces We also visited Lake Orta and Locarno Switzerland
On arrival we were upgraded to front view balcony room at no extra charge.i had phoned up about this before coming but they did not think this could be done.So was delighted with this.The beds were really comfortable as I Have rheumatoid arthritis and need a comfortable bed.the staff were really helpful and pleasant.e.g my flaxseed was accidentally thrown out lnstead of being put in fridge.The manager went to a local health food shop and got me some Italianflaxseed .I was very impressed by this .I am a fussy eater and the food was excellent .I would highly recommend this hotel.
Comment from Hotel Management
Jul 29, 2017 by simoleo, Hotel Management
Dear Patricia, we're delighted to find out that you have truly experienced our main goal: customer's care!
1 out of 5
by Klaus Juhl

Overrated hotel in beautiful location in beautiful

Posted Jul 23, 2017 on Hotels
Don't understand how it got 4*. Nothing more than max 3*. Old and need fresh up.
Comment from Hotel Management
Jul 29, 2017 by Simona Leordean, Hotel Management
Thank you, Klaus for letting us know your point of view.