Ratings based on 423 Verified Reviews

3.4 out of 5
69% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Not up to what I expected.

Posted Nov 12, 2017
Pros: The price.
Cons: Service the room.
Location: Didn't do anything nearby as we were out with our friends.
The check in was great. I was greeted with a smile and a hello. Went to the room and found it decent. First night we slept great and got under way to see our friends. Looked forward to going back to the room after a day of visiting our friend and found the room had not been serviced. Bed was unmade, trash cans not emptied, no clean towels or wash cloths. Took the dirty towels and cloths up to the check in desk where the night help was very apologetic and got us fresh one right away and said she would leave a note for the manager. When I checked out about 10:am I mentioned to the person running the desk about what happened and she seemed defensive and gave me the excuse that they knocked on the door several times, the manager called the room several times with no answer so he told the room service to not make up the room.( we were out all day with our friends which is when all other places I've stayed at service your room). They could have offered a comp or future discount instead of lame excuses.
4 out of 5
Recommended
for Everyone
by A verified traveler from kansas

Posted Oct 25, 2017
Pros: The hotel was easy to see from the street and easy to turn into. The room was clean but did find cotton balls under the bed that were not ours.
Cons: In a two night stay, we could have used clean towels the second night and emptied trash cans.
Location: This was a good choice for us as it was close to the places we went. The mall was easy to get to also.
No elevator with this hotel just stairs on the outside to the second floor. Ice machine was in a separate room on the ground floor, not very convenient.
4 out of 5
Recommended
for Everyone
by A verified traveler from Niagara-On-The-Lake

Close to everything

Posted Oct 20, 2017
This hotel is perfect if you’re staying for just one or two nights and don’t want to spend a lot. We were close to everything we needed and since it was just a stop over, it was perfect for us. The staff is friendly and helpful and the value is excellent. I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Southern Ohio

Great hotel for the area.

Posted Oct 18, 2017
Stayed there before. Price and location are great
4 out of 5
by A verified traveler

Clean bed to sleep in: hot shower

Posted Sep 13, 2017 on Hotels
It was a bit aged, (like I stepped into a 90s super 8), but it was a clean bed and a hot shower, the only problems I've had is my card was double charged (they explained it was Bc I booked through Expedia and would be returned) it would have been nice to have been told when I checked in and they saw it was booked through Expedia.
4 out of 5
by Milissa

This traveler left a rating score only Posted Sep 11, 2017 on Hotels
2 out of 5
by Heather

This traveler left a rating score only Posted Sep 8, 2017 on Hotels
4 out of 5
by Warren

This traveler left a rating score only Posted Sep 7, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, OH

Outstanding service and facilities all around.

Posted Sep 5, 2017
Pros: Everything.
Cons: Maybe upgrade the TVs.
Location: Nearby a mall and several retail stores and restaurants.
I wound up staying there nearly a month and I could not have been happier. Staff went out of their way to make me comfortable, the room was cleaned daily, very quiet building, excellent all around.
3 out of 5
by Byron

Posted Sep 1, 2017 on Hotels
Enjoyed the continental breakfast. The room was clean, they just need to update the TV.