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Reviews of Hampton Inn Sturgis-Lagrange Area

2.5 out of 5
Hampton Inn Sturgis-Lagrange Area
71451 S Centerville Rd, Sturgis, MI

Reviews

8.2

Very Good

Rating 10 - Excellent. 129 out of 285 reviews" "
Rating 8 - Good. 93 out of 285 reviews" "
Rating 6 - Okay. 30 out of 285 reviews" "
Rating 4 - Poor. 22 out of 285 reviews" "
Rating 2 - Terrible. 11 out of 285 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Valerie

Liked: Cleanliness, property conditions & facilities, room comfort
Not happy, will not return.
We travel through Sturgis regularly and stay at this Hampton because they have a breakfast and hot tub. We were disappointed that they cemented the hot tub in. Even more upsetting, is that the website pictures are not updated. To top that off while talking to the desk person, I told her we choose our hotels because a breakfast and relaxing in the hot tub after driving are important to us. She made no mention of the hot tub being gone. At least I peaked in to see how busy it was, before I put on my suit and went to go in.
Stayed 1 night in Jan 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
I was told that orbitz and the Hotel had changed our reservation from Sat/Sun to Fri/Sat due to my moms funeral on Saturday. We got there and it had not been changed but luckily they had a room. Not good at all, especially after numerous phone calls and hours on the phone.
Stayed 2 nights in Dec 2023

6/10 Okay

jamie

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The beds are very outdated hard it was like laying on springs.not a good nights sleep. And the chlorine in the pool was outrageous you couldn't even swim in it you couldn't breathe.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Eleanor

Stayed 2 nights in Oct 2023

10/10 Excellent

Lesa

Stayed 1 night in Sep 2023

2/10 Terrible

Duane

Disliked: Cleanliness, staff & service, property conditions & facilities
We would never stay there again. The TV ads for the Hampton are nothing like our experience and not worth the money. Room was small, dark, and smelled like cigarettes. The hair dryer didn't work, toilet paper was a 1/4 of a roll. No hair conditioner and the elevator was like the early 1900's. Not impressed at all for what we had to pay a night and they didn't even make the bed or replace clean towels. We came back at night to find that nothing was done and were told that we "opted out" of housekeeping when we booked online and I never "opted out" of that.
Stayed 2 nights in Sep 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

patrick john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy off easy on interstate
Stayed 1 night in Sep 2023

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Kerry

Disliked: Cleanliness, property conditions & facilities, room comfort
Not very good
Hotel was dated. Room smelled musty/smoky. Small, slow elevators. Very small breakfast areas. We almost always have good experiences at Hampton Inn - this was not.
Stayed 1 night in Sep 2023

6/10 Okay

John

Disliked: Property conditions & facilities
The room bath/toilet area appeared worn/damaged and not up to your usual standards.....bath tub was nicked and marred, there was a sind wall unit that had been removed and not professionally finished....look really tacky
Stayed 3 nights in Sep 2023

8/10 Good

Causby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

James

Stayed 1 night in Aug 2023

6/10 Okay

bing

Traveled with family
Liked: Staff & service, amenities
Too close to Highway , and caret is not clean.
Stayed 1 night in Aug 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
I cannot think of anything that I would think needs improvement. This hotel met all of my needs from excellent service to comfortable environment. I would definitely stay here again.
Stayed 1 night in Aug 2023

10/10 Excellent

corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here anytime clean neat snr the service is amazing ...thank you guys
Stayed 4 nights in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, could use a bigger dinning area. But overall very good.
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in the area.
As far as I am concerned this is the best place in Sturgis.
Stayed 6 nights in Jul 2023

10/10 Excellent

Gilberto

Stayed 2 nights in Jul 2023

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was convenient to our family gathering. Room had a musty odor but otherwise clean.
Stayed 1 night in Jul 2023

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property seems older but it was clean.
Stayed 1 night in Jul 2023

2/10 Terrible

Susan

Disliked: Staff & service
No power
Hotel was fine but they lost power in the middle of the night 4am and not back up until 8am. Came downstairs around 5am and could not fine any hotel staff. I use a medical devise at night that needs power. When I checked out I still could not find an employee. I will never stay here again.
Stayed 2 nights in Jun 2023

10/10 Excellent

Michael

Stayed 4 nights in Jun 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Christopher

Stayed 1 night in Jun 2023

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Great location for visiting Shipshewana. Quick check in and clean rooms. Pool was lovely and breakfast was plentiful. We would stay there again.
Stayed 1 night in Jun 2023

6/10 Okay

Susan

Stayed 2 nights in Jun 2023

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice thank you!
Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The cleaning staff and the weekend food court attendant are great
Stayed 7 nights in May 2023

10/10 Excellent

Krista

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well maintained property. Very comfortable and quiet!
Stayed 1 night in May 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Jeanette, Hesperia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, very nice property and staff
Stayed 3 nights in May 2023

8/10 Good

Larry

Traveled with family
Liked: Cleanliness
Could not control temperature of room. It was too warm. Made request of staff 2x but nothing was done.
Stayed 2 nights in May 2023

8/10 Good

Mari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice will be back
Stayed 2 nights in Apr 2023

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Mar 2023

8/10 Good

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Sturgis area
Best place to stay in the Sturgis area. Hotel is clean and staff is friendly and accommodating.
Stayed 2 nights in Mar 2023

4/10 Poor

Allen

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Check in clerk was not friendly. Asked inappropriate queztions
Stayed 1 night in Feb 2023

2/10 Terrible

Pete

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive been to many of your properties i have never experienced such bad service. I checked in on Friday night late. I asked the front desk person if i could bring my step kids and some friends swimming. He replied as long as there no other guests it would be fine. Saturday morning i was threatened to be kicked out because we went swimming. They had all left. Next day morning i ask the same lady that kicked all out of the pool and asked if my wife, kids and i played cards n board games in the lobby. She replied absolutely not i didn't understand her and NO ONE is allowed on the property but checked in guests. Again treated to kick me off the property. I tried to set the heat N ac but the unit on the wall did NOTHING. it was for looks as we couldn't control the temperature in are room that made it very difficult to get sleep.
Stayed 2 nights in Feb 2023

6/10 Okay

MICHAEL

Stayed 2 nights in Jan 2023

2/10 Terrible

Nissa

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Rest
Friendly staff at the front desk the evening I checked in. Convenient location off I-80/90.
Stayed 1 night in Nov 2022

4/10 Poor

Wade

Traveled with family
Disliked: Staff & service, property conditions & facilities
Only elevator was broken on arrival and we were on an upper floor- pictures of property showed a jacuzzi but there was none. We always book with Hampton Inn when there is one in the area, but I would not recommend this one to anyone
Stayed 1 night in Oct 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morning staff person aloof & unfriendly. Question wasn’t answered!
Stayed 1 night in Oct 2022

6/10 Okay

Rosemarie

Traveled with partner, Traveled with family
Disliked: Staff & service, property conditions & facilities
I was treated like a second class citizen because I booked through a third party. I reserved a king room, and then was told I could only have 2 queens and that was more expensive. I did get a king but only after a fight.
Stayed 1 night in Sep 2022

4/10 Poor

Jordan

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Had a room for a wedding in town, along with several other people. The elevator was broken all weekend. The rooms were mediocre at best with things broken inside and some rooms having the stench of stale cigarettes.
Stayed 1 night in Aug 2022

6/10 Okay

Jane

Stayed 1 night in Aug 2022