Ratings based on 494 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from A

Amazing hotel and staff!

Posted Feb 5, 2017
My stay at the Althoff hotel was soooo wonderful. The staff were all amazing. They all spoke wonderful English and were so helpful to me in everywhere I also went to the gourmet restaurant and it was delicious and the staff there was so impressive. I am moving to Stuttgart in 2018 and I will tell everyone I know to stay there when they visit me!
Comment from Hotel Management
Feb 13, 2017 by Manager, Hotel Management
Dear Matthew, I truly appreciate you taking the time to write such detailed and wonderful comments about your stay with us; it will be my pleasure to thank the team for providing such an excellent service to you. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectations. Thank you again so much for your kind lines about our hotel. It is a motivation for all of us to read your great review. When you are living in Stuttgart we would be very happy to welcome you back in one of our gastronomical outlets. Sincerely Ulrich Schwer Managing Director
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 22, 2017
Nice clean room. Great location close to train station and shopping mall.
Comment from Hotel Management
Jan 27, 2017 by Manager, Hotel Management
Dear guest, Thank you so much for your kind review of the Althoff Hotel am Schlossgarten. We are very pleased that you have enjoyed your stay in our hotel. We agree with you and are very proud of our location, on one hand in the middle of the city center and on the other hand directly next to the park. We are looking forward to welcoming you back for your next stay in Stuttgart. Kindest regards, Ulrich Schwer Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Elegant hotel right in the heart of the city

Posted Jan 14, 2017
Friendly staff. Very accommodating. Onsite parking. Two restaurants and a very nice cocktail lounge. Across the street from the main train station and on the Konigstrasse shopping area. Would gladly stay here again.
Comment from Hotel Management
Jan 16, 2017 by Manager, Hotel Management
Dear guest, I truly appreciate you taking the time to write such detailed and wonderful comments about your stay with us; it will be my pleasure to thank the team for providing such an excellent service to you. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectations. We are looking forward to your next stay with us. Kindest regards, Ulrich Schwer Managing Director
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Perfect location

Posted Dec 19, 2016
2 minutes walk from Stuttgart central station and main shopping street, but was quite even on a weekend. Room was good, but there was not a bathtub. 26 Euro is too expensive for the breakfast.
Comment from Hotel Management
Dec 20, 2016 by Manager, Hotel Management
Dear Jun, Thank you so much for your stay at the Althoff Hotel am Schlossgarten and for taking the time to review your stay. It is nice to see that you enjoyed your visit in our hotel. Our hotel is indeed situated in the center of downtown Stuttgart, hence walking distance to the shopping district (the famous Königstrasse), the Christmas market, and the main train station makes it very easy for our guests to travel to our hotel. We have different room types with different equipment: I would suggest to book one of our Superior or Deluxe rooms, which all have a bath tub. Next time you will stay with us just let us know that you prefer a bath tub. Please let me tell you that our Café on the ground level offers an à la carte breakfast every day from 10 a.m. to 1 p.m., where the prices are lower than the prices for the breakfast buffet. We look forward to hosting you once again in the near future. Kindest regards, Ulrich Schwer Managing Director
5 out of 5
by A verified traveler

Posted Oct 25, 2016 on Hotels
Comment from Hotel Management
Nov 3, 2016 by General Manager, Hotel Management
Dear guest, Thank you for your stay at the Althoff Hotel am Schlossgarten and for taking the time to share your feedback. It is nice to see that you enjoyed your stay with us. We are looking forward to welcoming you soon back again. Kind regards, Ulrich Schwer Managing Director
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 3, 2016
The staff are incredibly helpful and professional, especially front desk and the wait staff at the restaurants. The location is very close to the train station, which is convenient, but does mean that there will be a lot of people around. The junior suite was comfortable and well appointed.
Comment from Hotel Management
Sep 6, 2016 by Manager, Hotel Management
Dear guest, I truly appreciate you taking the time to write such wonderful comments about your stay with us; it will be my pleasure to thank my team for providing such excellent service to you. It is a motivation for all of us to read such kind lines. We are looking forward to welcoming you soon back again. Sincerely, Ulrich Schwer Managing Director
5 out of 5
by Michael from Hong Kong

Thanks for making our stay special!

Posted Aug 29, 2016 on Hotels
We are very grateful this hotel gave us an upgrade and did special decoration for our honeymoon trip. It is an excellent hotel in the middle of the city, close to the CBD shopping area, the main train station and the Stuttgart palace garden.
Comment from Hotel Management
Aug 31, 2016 by General Manager, Hotel Management
Dear Michael, Thank you very much for your stay at the Althoff Hotel am Schlossgarten and for taking the time to share your wonderful feedback. It is wonderful to read that you enjoyed your stay with us. We agree with you and are very proud of our location, on one hand directly next to the park and on the other hand in the middle of the city center, with walking distance to the shopping district (the famous Königstrasse), to many cultural highlights and to the main train station. I will share your great comments with my team and thank them for providing such an excellent service to you. It is a motivation for all of us to read your kind lines. We are looking forward to your next stay! Kindest regards, Ulrich Schwer Managing Director
5 out of 5
by Victoria

Posted Jul 27, 2016 on Hotels
Pros - the hotel is conveniently situated, attractive and well appointed. The breakfast buffet was more than ample with good variety of fresh food. Service from the front desk in terms of recommendations of local services and reservation bookings was excellent. Cons - despite being told that the Vinotek would be open in the evening, it was not. We were then told we could order from the Vinotek menu in the cafe, but when we were seated were told we could not. Wifi was also spotty and weak.
Comment from Hotel Management
by Manager, Hotel Management
Dear Victoria, Thank you very much for your stay at the Althoff Hotel am Schlossgarten and for taking the time to share your feedback. It is a pleasure to read, that you enjoyed our Schlossgarten breakfast buffet, the qtmosphere in our hotel and the service of the team at the reception. We agree with you and are very proud of our location, on one hand in the middle of the city center and on the other hand directly next to the park. I am sorry that your experience in our Vinothek did not meet your expectations; please allow me to express my sincerest apologies. At Althoff Hotel am Schlossgarten, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely Ulrich Schwer Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 24, 2016
Excellent location for the Opera House and art gallery.
Comment from Hotel Management
Jul 26, 2016 by Manager, Hotel Management
Dear guest, Thank you very much for your stay at the Althoff Hotel am Schlossgarten and for taking the time to share your feedback. It is a pleasure to see, that you enjoyed your stay with us. Our hotel is indeed situated in the center of downtown Stuttgart, hence walking distance to the shopping district (the famous Königstrasse), to many cultural highlights and the main train station makes it very easy for our guests to travel to our hotel. We are looking forward to welcoming you soon back again. Kindest regards Ulrich Schwer Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne Australia

Handy for station, art gallery and opera

Posted Jul 5, 2016
Pros: Location
Cons: Offers of coffee at breakfast
Location: opposite the main station within easy walking distance of the Art gallery and Opera House
The only reason I did not give staff a 5 was that nobody offered me any coffee at breakfast, but otherwise everything was just fine
Comment from Hotel Management
Jul 9, 2016 by Manager, Hotel Management
Dear David, Thank you so much for your stay at the Althoff Hotel am Schlossgarten and for taking the time to share your feedback. It is wonderful to read that you enjoyed your stay with us. We agree with you and are very proud of our location, on one hand in the middle of the city center and on the other hand directly next to the park. I am sorry about your unsatisfying experience at the breakfast; please allow me to express my sincerest apologies. At Althoff Hotel am Schlossgarten, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Kindest regards, Ulrich Schwer Managing Director