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Reviews of Vienna House Easy by Wyndham Stuttgart

Vienna House Easy by Wyndham Stuttgart
Hauptstr. 26, Stuttgart, BW

Reviews

8.4

Very Good

Rating 10 - Excellent. 136 out of 341 reviews" "
Rating 8 - Good. 138 out of 341 reviews" "
Rating 6 - Okay. 44 out of 341 reviews" "
Rating 4 - Poor. 14 out of 341 reviews" "
Rating 2 - Terrible. 9 out of 341 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Pam

Stayed 15 nights in Nov 2023

6/10 Okay

renata

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2023

4/10 Poor

Fikresilassie

Disliked: Cleanliness, staff & service, amenities
bed and pillow not conferrable, there is no room cleaning everyday it's every other day. breakfast is the same everyday
Stayed 10 nights in Sep 2023

8/10 Good

Edward

Stayed 1 night in Sep 2023

10/10 Excellent

Serafino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is not easy to find the hotel entrance when you get there by car, but once you are in, you are done!
Stayed 1 night in Jul 2023

2/10 Terrible

peter

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No Wi-Fi Not enough staff so long wait times Poor service
Stayed 3 nights in May 2023

10/10 Excellent

Kyu

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 12 nights in Feb 2023

8/10 Good

MCKELY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 7 nights in Jan 2023

10/10 Excellent

Sean, Austin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well run

10/10 Excellent

Chankyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located close to a shopping mall, which made everything quite convenient.
Stayed 2 nights in Nov 2022

6/10 Okay

Matthias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Michal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Srishti

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend place if you want stay near market area as well as train station. Train station is like 10 min walk from this place. The hotel was clean and has unique sleek design. Did not have microwave or fridge in the room (May be it a bit different than what we usually see in the USA). Check in and check out was smooth. The staff was fluent in English and was very friendly. Shuttle service is also available upon request.
Stayed 2 nights in Sep 2022

8/10 Good

Srishti

Stayed 1 night in Sep 2022

4/10 Poor

Nelson

Business traveler
Disliked: Property conditions & facilities, room comfort
No proper airconditioning was a sauna. The king bed was terrible a king mattress thrown over two beds and the middle was raised making it very hard to sleep
Stayed 4 nights in Jun 2022

8/10 Good

Geetha

Stayed 3 nights in Jun 2022

8/10 Good

Gabriele

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband was very disappointed for not use sauna as it was working. It was shown at website.
Stayed 11 nights in Apr 2022

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in the middle of Vaihingen
Nice place. Great breakfast and very nice staff. Very helpful. Room had an interior view which wasn’t the best but everything else was great.
Stayed 2 nights in Apr 2022
Response from Maren Holubek on Apr 21, 2022
Dear Gary, Thank you very much for your review. We are glad that you enjoyed it so much with us. You are welcome to contact us in advance next time with a request regarding the view from your hotel room. We wish you a good time and see you soon in Stuttgart

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2021
Response from Maren Holubek on Dec 19, 2021
Lieber Richard, herzlichen Dank, dass Sie sich die Zeit genommen haben uns eine Bewertung zu hinterlassen. Wir freuen uns besonders, dass Sie sich bei uns rund um wohl gefühlt haben. Wir wünschen Ihnen schöne Weihnachten und einen guten Rutsch ins neue Jahr. Liebe Grüße aus Stuttgart

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Quietness
Stayed 9 nights in Nov 2021
Response from Maren Holubek on Nov 22, 2021
Dear Hector, thank you for leaving us a good feedback. We are happy that your stay was great. Kind regards

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice.
Stayed 10 nights in Aug 2021
Response from Hotelmanagement on Sep 18, 2021
Dear Leslie, thank you so much for you nice feedback. See you soon in Stuttgart Maren Holubek

10/10 Excellent

Agyeman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place with nice people
Stayed 2 nights in Jun 2021
Response from Thank you on Jun 29, 2021
Dear Agyeman, thank you for your kind words and very good review. Best regards and would be happy to welcome you as our guest again soon, Enza Ranieri

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021
Response from Dankeschön on Jun 29, 2021
Lieber Gast, wir freuen uns sehr, dass Sie sich bei uns wohlgefühlt haben und danken Ihnen für Ihre gute Bewertung. Beste Grüße, Enza Ranieri

4/10 Poor

Verified traveler

Business traveler
Disliked: Amenities
Not as advertised. I stayed here just under three weeks and prior to making my reservation I intentionally contacted the hotel management to request a room with a bath tub (apparently there are two rooms equipped with tubs). I was assured in writing that I would have one of these rooms for my 3 week stay. ONE DAY prior to my arrival I received an email saying sorry but they would not be able to accommodate my request after all. Too late to cancel my reservation and make other arrangements of course. Once I checked into the hotel I was handed a sheet of "Covid rules" for the guests to follow. Fair enough. However, it did not take me long to see that these "rules" were selectively enforced. It's important to note that right across the street from the hotel is the Mercedes Benz training center. Therefore most of the guests at the hotel are Mercedes employees and it is basically their hotel. So while Covid rules etc apply to regular guests, if you work for Mercedes you have run of the place and can do what you want; no social distancing, no single elevator limits, no masks, bar/restaurant open for you etc. I witnessed this daily during my stay and I have no doubt that my room with the bathtub that I had been promised went to one of these Mercedes Benz guests. Another point they do not tell you and neither does Expedia is that due to Covid the hotel staff departs at 5pm Mon-Fri and then all weekend. You as a guest are on your own in the evening and until Mon morning!
Stayed 16 nights in Apr 2021
Response from With deep regret on May 3, 2021
Dear guest, thank you very much for describing your impressions during your last stay in our house in Stuttgart Vaihingen. Thank you very much also for the time you took for this. We appreciate it very much and are grateful for the possibilities of improvement. First and foremost, we apologise for any inconvenience caused, as you, our guest, are our focus and our daily goal is not only to meet but to exceed the expectations of our guests - just as you have every right to expect from a Vienna House brand hotel. I was very sorry to read that your request for a room with a bathtub was not granted. Especially for a long stay like yours, this is very important. Yes, we have some guests who visit the training centre across the street, but we also host other corporate guests. Protecting the safety of our guests from the pandemic shows our hygiene concept. We like to point out the rules to all guests, even several times, but unfortunately we don't always see everything. Therefore, your advice on site would have been of great help. The hotel is guarded by security at weekends. Unfortunately, due to the pandemic and short-time work, no other solution is possible. Every guest receives this information before arrival. Please give us the opportunity to send you an apology. Please send us your address so that this can be done. The hotel is guarded by security at weekends. Best regards, Enza Ranieri

6/10 Okay

Richard

Business traveler
Stayed 5 nights in Sep 2020
Response from Thank you on Oct 7, 2020
Lieber Richard, vielen Dank für Deine Bewertung. Teile uns doch das nächste Mal gerne mit warum wir nur 6 von 10 Punkten erhalten haben, damit wir uns auch verbessern können. Danke und Beste Grüße, Uwe Schaaf

8/10 Good

Catherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2020
Response from Thank you on Jul 16, 2020
Dear Cathrine, thank you for your good review. Hoping in hosting you soon again in our hotel I wish you a nice day and send best regards, Uwe Schaaf

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location! Staff is wonderful. They spoke great English and answered my many questions.
Stayed 1 night in Mar 2020
Response from Thank you on Jun 3, 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Uwe Schaaf

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Danke on Feb 20, 2020
Vielen Dank für die gute Bewertung. Viele Grüße Uwe Schaaf

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Choice for Stay
Modern amenities; good space in the room. Staff is very courteous and accommodating. Lot of variety for breakfast. Easy to get to gallery, restaurants, and public trans. Glad I stayed here!
Stayed 7 nights in Jan 2020
Response from Thank you on Jan 23, 2020
Dear Christopher, we thank you for your time spent sharing your experience at Vienna House Easy Mo. Stuttgart. We are pleased to see that you have had a pleasant stay with us and that you have particularly enjoyed. Looking forward to your next stay, Uwe Schaaf - General Manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great! The only complaint I have would be that they were doing some construction or something and the noise was right above my room. Overall everything was great!
Stayed 5 nights in Dec 2019
Response from Uwe Schaaf on Dec 27, 2019
Dear Guest, Thank you for the great review of our hotel! We are very sorry for the noise dued to renovation work. but we are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Uwe Schaaf

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the price and good location. Modern feel to this hotel.
Stayed 3 nights in Oct 2019
Response from Uwe Schaaf on Oct 16, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Uwe Schaaf

10/10 Excellent

Brittany

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
This is my first time actually staying at the Mo, but my company has had several events there. The service has always been excellent. The room was very clean and comfortable, the fitness center is pretty good, and the restaurant is delicious. Easy walk to S-bahn Vaihingen. Highly recommend the Mo!
Stayed 4 nights in Sep 2019
Response from Uwe Schaaf on Oct 9, 2019
Dear Brittany, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Uwe Schaaf

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stay somewhere else
Air conditioner didn’t blow cool air, the safe failed and they had to drill it open and then they never cleaned up the shavings. They also tried to charge me for breakfast even though I did not book that or eat any breakfast. Then would not provide a receipt at checkout and service was rude.
Stayed 3 nights in Aug 2019
Response from Uwe Schaaf on Sep 23, 2019
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Our Air conditioning is working and we had no complains about it. We also did not charge you for anything you did not book. Maybe my colleagues just asked if you had breakfast or you booked a rate with included breakfast. And of course we provide invoices. Sincerely Uwe Schaaf

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Short business trip, good place for a sleepover. Stayed at the mo.hotel before, but this time it was far more busy with tourists. Hotel is currently renovating the front, so scaffolding is up.
Stayed 2 nights in Aug 2019
Response from Uwe Schaaf on Aug 27, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Uwe Schaaf

6/10 Okay

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
We did not know till we arrived that the hotel was under construction. There was scaffolding outside our window with men walking around. The outside window shades are controlled by the hotel. We did not appreciate the shades being opened and closed unexpectedly, especially with men walking outside our windows.
Stayed 7 nights in Aug 2019
Response from Uwe Schaaf on Aug 23, 2019
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely Uwe Schaaf GM

10/10 Excellent

Krister

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel a bit expensive
Supergood, quite room and very clean. Awesome restaurant with very good winery....
Stayed 1 night in May 2019
Response from Uwe Schaaf on May 13, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Uwe Schaaf

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very clean, and great location! Will definitely look to stay at the Arcona in the future.
Stayed 21 nights in Mar 2019
Response from Uwe Schaaf on Apr 7, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Uwe Schaaf

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Communication between Expedia and the hotel when there was late check in issues due to a delayed flight was very poor.
Stayed 16 nights in Mar 2019
Response from Uwe Schaaf on Apr 7, 2019
Dear Guest, Thank you for taking the time to share your feedback. We are sorry for the missunderstandig and hope to welcome you back to our hotel very soon! Sincerely Uwe Schaaf

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019
Response from Uwe Schaaf on Apr 7, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Uwe Schaaf

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Uwe Schaaf on Jan 23, 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
for a hotel price over 150 Euro per night, I will say it is just ok.
Stayed 1 night in Jan 2019
Response from Uwe Schaaf on Jan 23, 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from US on Dec 29, 2018
Dear Anthony, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely Uwe Schaaf

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Uwe Schaaf on Dec 26, 2018
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen Uwe Schaaf

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Dec 2018
Response from Uwe on Dec 24, 2018
Dear Anthony, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely Uwe Schaaf

8/10 Good

Ian, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean. Long queues for coffee machine at breakfast
Stayed 2 nights in Nov 2018
Response from us on Nov 19, 2018
Dear Ian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Uwe Schaaf

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice place to stay, but the wi-fi was slow and had to be frequently reset.
Stayed 6 nights in Oct 2018
Response from Uwe Schaaf on Nov 5, 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Uwe Schaaf

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short work stay Hotel has all amenities Nice restaurant
Stayed 2 nights in Oct 2018
Response from Uwe Schaaf on Oct 30, 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely Uwe Schaaf

6/10 Okay

Robyn

Disliked: Room comfort
Stayed 1 night in Oct 2018
Response from Uwe Schaaf on Oct 18, 2018
Dear Robyn, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely Uwe Schaaf

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location attached to a mall.
The staff is fantastic. The restaurant is very good. The room and facilities are standard for its class.
Stayed 2 nights in Jul 2018
Response from US on Jul 16, 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Uwe Schaaf GM

6/10 Okay

Alexander

Liked: Cleanliness
Disliked: Staff & service
Terrible internet and bad check-in
When I arrived at the hotel, there were two people working, and there was a lady discussing some kind of billing issue. Both of the hotel attendants continued to only talk to the lady while I was waiting for about 15 minutes to check-in, at which point I politely asked "Can you explain the procedure to check-in here", and then finally one of the employees allowed me to check in. You would think that they would prioritise a 30 second check-in when they have 2 people working, as opposed to both attending to the same person. The internet is by far the worst that I have experienced in any hotel. Almost unusable.
Stayed 2 nights in Jun 2018
Response from US on Jul 2, 2018
Dear Alexander, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely Uwe Schaaf GM