Ratings based on 828 Verified Reviews

4.4 out of 5
87% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from SAO PAULO - BRASIL

100% Satisfy

Posted Jan 5, 2018
Pros: Good room, good restaurant and also very good garage,
Location: I went to mercedes museum, so it was very workable
I´m 100% satisfy, but specially with my check in. I parked my car in a wrong place and one girl form the front desk helped with the parking machine as it had a malfunction and I don´speak germany.
3 out of 5
by A verified traveler

Posted Aug 29, 2017 on Hotels
Comment from Hotel Management
Sep 26, 2017 by Holger, Hotel Management
Dear guest, Thank you for rating us here on this site! We liked to see that you had a good time whilst staying with us and are looking forward welcoming you back! Yours truly, Nnacy Kleinert - Deputy General Manager -
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Stop over on our way to Austria

Posted Aug 20, 2017
very comfortable family room and great facilities and friendly staff
Comment from Hotel Management
Aug 22, 2017 by Julia Kleppel, Hotel Management
Thank you for choosing our hotel for your recent journey to Stuttgart! We liked to see that you enjoyed your time with us and are looking forward welcoming you back in the near future. Many greetings from Germany.
4 out of 5
by Duncan

Football hotel - OK for a night but far from city

Posted Aug 15, 2017 on Hotels
This is a football hotel. We stayed one night in a Sunday and it was largely quiet. It was a bit of a faff getting into the city centre for dinner, but in the end it was ok. The hotel staff were fine but there wasn't much on offer in terms of service. Breakfast was so expensive we gave it a miss. The room was fine but not generous for four, though the automatic blinds were fun! The fact one lift was out of action was a real problem when there are only two, and no obvious stairs.
Comment from Hotel Management
Aug 29, 2017 by Holger, Hotel Management
Thank you Duncan for your stay at our hotel in Stuttgart. Also thank you for the time you have taken to give us your feedback on this page. We apologize for any inconvenience you may have experienced during your stay at our hotel. Feedback like yours is very important to us, as we can only learn more about the wishes and needs of our guests and work on improving them. We are looking forward to welcoming you again to our Hilton Garden Inn Stuttgart NeckarPark. Kindest regards from Stuttgart, Julia Kleppel -Convention Sales Supervisor-
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 13, 2017
Pros: The staff
Cons: Expand the range of Facilities.
Location: There's nothing much over there.
It's okay, but I do wish that the hotel was more modern and had more facilities.
Comment from Hotel Management
Aug 16, 2017 by Nancy Kleinert, Hotel Management
Thank you for choosing our hotel for your recent trip to Stuttgart and for sharing your experience here on Expedia! We liked to see that you enjoyed our service and thank you for your comments in regards to the location of our hotel and the facilities. The Hilton Garden Inn Stuttgart NeckarPark stands out for its location in the heart of Stuttgart's event district with the Carl-Benz- and Porsche-Arena close by. Although we are not right in the centre of Stuttgart it takes only 20 minutes by public transportation to get there. But I am pleased to inform you that a generous refurbishment of not only the restaurant is in planning. Many greetings from Germany, Nancy Kleinert - Deputy General Manager
5 out of 5
by Gad

Posted Aug 10, 2017 on Hotels
Comment from Hotel Management
Aug 16, 2017 by Holger, Hotel Management
Thank you, Gad, for your outstanding rating! We liked to see that you had a fabulous time with us and are looking forward welcoming you back at the Hilton Garden Inn Stuttgart NeckarPark. Many greetings from Germany, Nancy Kleinert - Deputy General Manager -
4 out of 5
by A verified traveler

Posted Aug 8, 2017 on Hotels
Comment from Hotel Management
Aug 16, 2017 by Holger, Hotel Management
Thank you for your top rating! We liked to see that you had a great time with us and are looking forward welcoming you back at the Hilton Garden Inn Stuttgart NeckarPark. Many greetings from Germany, Nancy Kleinert - Deputy General Manager -
4 out of 5
by Paul

Lovely stay

Posted Aug 3, 2017 on Hotels
Very helpful staff lovely big clean room. V quiet even though right next to arena. Lots of parking near by, close to train station. Would recommend.
Comment from Hotel Management
Aug 7, 2017 by Holger, Hotel Management
Hello Paul, Thank you very much for sharing your experience here! We liked to see that you enjoyed your stay with us and are looking forward welcoming you back at the Hilton Garden Inn Stuttgart NeckarPark. Many greetings from Germany, Nancy Kleinert - Deputy General Manager -
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 30, 2017
Location: It's adjacent to the stadium, so a little way out of town, but walking distance from Wilhelma zoo and easy to get into the centre via the tram.
The room was spacious and comfortable. There was a lack of attention to detail in places, such as timely clearance of used room service trays from the corridor. Also, the cooked breakfast was often cold or luke warm. It was brought out in large batches from the kitchen and left too long in inadequate serving pans that did not retain heat.
Comment from Hotel Management
Jul 31, 2017 by Nancy Kleinert, Hotel Management
Dear guest, Thank you for staying with us at the Hilton Garden Inn Stuttgart NeckarPark. Feedback such as yours is very important for us in order to learn more about our guests' needs and to constantly improve our service and product, so thank you for sharing your experiences here on this site. I understand your frustration and apologize for falling short on our high service standards. While we do our best to always deliver a smooth experience, it appears we fell short and did not meet expectations during your visit. Please be assured I will share your comments within our management team and we will work on an improvement. I do hope we have the pleasure of welcoming you back at the Hilton Garden Inn Stuttgart NeckarPark to restore your faith in our hotel. Many greetings from Germany,
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Nice hotel close to car museums

Posted Jul 27, 2017
Clean and pleasant. Free water, coffee and pretzels in the lobby were much appreciated !
Comment from Hotel Management
Jul 28, 2017 by Nancy Kleinert, Hotel Management
Thank you so much for your outstanding rating here! We like to see that you enjoyed your time with us and the German pretzels upon check-in. See you next time in Stuttgart! Many greetings,