Dinner served

Reviews of Maritim Hotel Stuttgart

Maritim Hotel Stuttgart
Seidenstr. 34, Stuttgart, BW

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 1005 reviews" "
Rating 8 - Good. 350 out of 1005 reviews" "
Rating 6 - Okay. 95 out of 1005 reviews" "
Rating 4 - Poor. 35 out of 1005 reviews" "
Rating 2 - Terrible. 22 out of 1005 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Jasper

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not sure how people have this place good reviews. It wasn’t worth the 130 something per night. The hallways had wires hanging from the missing ceiling. The rooms are extremely dated and the bed is uncomfortable.
Stayed 1 night in Feb 2024
Response from HKorthäuer on Feb 26, 2024
Dear Jasper, thank you very much again for your stay with us and also for your comment on expedia. I am sorry that your stay was not to your full satisfaction. It is right that we have one floor with constructions works at the moment but they don’t affect the rooms. We couldn’t postpone these works as they improve the fire safety for our guests. Usually we try not to use this floor but we have to if the hotel is fully booked. And yes, it is probably right that you can’t compare our more classical equipped hotel completely with a modern design hotel. Kind regards, Hartmut Korthäuer, General Manager.

10/10 Excellent

Murat

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, comfortable & good quality hotel.. great location to walk everywhere around Downtown Stuttgart. 3-minute walk U-Bahn (Train & Metro)...very easy to access the Messe & Airport via U-Bahn / S-Bahn..5-star German Breakfast good staff
Stayed 4 nights in Feb 2024
Response from HKorthäuer on Feb 26, 2024
Dear Murat, thank you very much again for your stay with us and also for your comment on expedia. I am very happy to see that you enjoyed your time here. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

10/10 Excellent

Julian, Martintown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from HKorthäuer on Feb 22, 2024
Dear Julian, thank you very much again for your stay with us and also for your rating on expedia. I am very happy to see that you enjoyed your time here. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

8/10 Good

ANN FRANCES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from HKorthäuer on Feb 20, 2024
Dear Ann Frances, thank you very much again for your stay with us and also for your rating on expedia. It is nice to see that you enjoyed your time here. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

6/10 Okay

Lionel

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It's the craziest thing. The best thing about this property is the facilities itself. It us clean, spacious and beautiful. The customer service is mid at best. From hearing them dispute with another customer about possibly being cheated out of money, to being assigned the wrong room at first, all the way to a bartender named 'Anna' that works at the Piano Bar getting an attitude when I was trying to get my bill. I don't like giving bad reviews, but it seems like they went out of their way to give bad customer service.
Stayed 4 nights in Dec 2023
Response from HKorthäuer on Jan 9, 2024
Dear Lionel, thank you very much again for your stay with us and also for your comment on expedia. I am sorry that your stay this time was not to your full satisfaction. I have talked to our involved department managers and apologize for the inconveniences. Kind regard and looking forward to your next stay, Hartmut Korthäuer, General Manager.

6/10 Okay

Maureen

Disliked: Cleanliness, amenities
Guest rooms were very hot even with heat off. Hard to sleep
Stayed 3 nights in Dec 2023
Response from HKorthäuer on Jan 2, 2024
Dear Maureen, thank you very much again for your stay with us and also for your comment on expedia. It is nice to see that you enjoyed your time here overall. It is right that we heat the rooms at the moment a bit as it is quite cold outside and yes, it needs a bit time that the room gets colder when you turn off the heating as the hotel is quite good isolated. If you would accelerate this feel free to open the window for some minutes. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast; nice hotel
Stayed in a junior suite over Christmas. We slept so well, it was so quiet in the room. The buffet breakfast will probably be the best we’ll find on this holiday, it was excellent. Being able to help ourselves to the Champagne bottles at breakfast on Christmas morning was a big bonus. Fairly easy to get here on the U-/S-bahn from the airport with only a short walk.
Stayed 2 nights in Dec 2023
Response from HKorthäuer on Dec 28, 2023
Dear guest, thank you very much again for your stay with us and also for your comment on hotels.com. I am very happy to see that you enjoyed your time here this much and yes, the Maritim breakfast buffet is indeed quite extensive. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from HKorthäuer on Dec 28, 2023
Dear Ingrid, thank you very much again for your stay with us and also for your rating on expedia. I am very happy to see that you enjoyed your time here. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checkin desk was very helpful
Stayed 2 nights in Dec 2023
Response from HKorthäuer on Dec 18, 2023
Dear Sheila, thank you very much again for your stay with us and also for your comment on hotels.com. I am very happy to see that you enjoyed your time here this much and of course I will forward your compliments to my team. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from HKorthäuer on Dec 18, 2023
Lieber Thomas, noch einmal vielen Dank für Ihren Aufenthalt in unserem Hause und auch für die Bewertung bei expedia. Schön zu sehen, dass es Ihnen bei uns gefallen hat. Viele Grüße und bis zum nächsten Mal, Hartmut Korthäuer, Direktor.

8/10 Good

Nichelle

Liked: Cleanliness, staff & service, property conditions & facilities
Easy 10-15 minute walk to the Stuttgart Christmas Market. The room had a mini fridge but no microwave to heat up any left over food. If you don't do the hotel's breakfast, there isn't really anything like a cafe in the immediate area, you'll need to walk at least 10 to 15 minutes to get somewhere and the onsite coffee shop doesn't open until like 10am.
Stayed 4 nights in Dec 2023
Response from HKorthäuer on Dec 15, 2023
Dear Nichelle, thank you very much again for our stay with us and also for your comment on expedia. It is nice to see that you enjoyed your time here. We have already tried to offer an à la carte breakfast at the Café Espresso starting at 8 am but hadn’t may guests who used it. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty comfortable, good location, nice hotel.
This was a lovely hotel, nice and quiet neighbour hood with a cinema next door which was nice to go and see a movie after a long day of travelling. The room was a good size with plenty of space and a comfortable enough bed. There were no tv channels in english was the only issue I had.
Stayed 2 nights in Dec 2023
Response from HKorthäuer on Dec 13, 2023
Dear guest, thank you very much again for your stay with us and also for your comment on hotels.com. I am happy to see that you enjoyed your time here. Usually there should be English TV channels. Please do not hesitate to contact us if there is a problem with the TV (or something else) so we try to find a solution for you. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

10/10 Excellent

Behzad, Pointe-Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Dec 2023
Response from HKorthäuer on Dec 11, 2023
Dear Behzad, thank you very much again for your stay with us and also for your comment on expedia. I am very happy to see that you enjoyed your time here. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

6/10 Okay

linda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean, comfortable, excellent spa. Wolfgang very knowledgeable, wonderful Ayurveda massage!
Stayed 4 nights in Nov 2023
Response from HKorthäuer on Nov 17, 2023
Dear guest, thank you very much again for your stay with us and also for your comment on expedia. It is nice to see that you enjoyed your time here and of course I will forward your compliments to wolfing from the Cocoon beauty and wellness lounge at the hotel. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

6/10 Okay

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from HKorthäuer on Nov 14, 2023
Lieber Gast, noch einmal vielen Dank für Ihren Aufenthalt in unserem Hause und auch für die Bewertung bei expedia. Schön zu sehen, dass es Ihnen im Großen und Ganzen bei uns gefallen hat. Lassen Sie es uns gerne wissen, wenn wir für Ihren nächsten Aufenthalt noch etwas besser machen können. Bis dahin viele Grüße, Hartmut Korthäuer, Direktor.

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. EV chargers in garage L-2. Quilt not quite big enough for King size bed.
Stayed 1 night in Nov 2023
Response from HKorthäuer on Nov 6, 2023
Dear guest, thank you very much again for your stay with us and also for your comment on expedia. I am very happy to see that you enjoyed your time here. The quilt on the kingsize beds is 2 x 2 meters; please do not hesitate to contact our housekeeping if you prefer a second one for your bed. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

10/10 Excellent

A P

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from HKorthäuer on Nov 2, 2023
Dear guest, thank you very much again for your stay with us and also for your rating on hotels.com. I am very happy to see that you enjoyed your time here. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

10/10 Excellent

Anne

Stayed 2 nights in Oct 2023
Response from HKorthäuer on Oct 27, 2023
Dear guest, thank you very much again for your stay with us and also for your rating on hotels.com. I am very happy that you enjoyed your time here. Kind regards and hoping to see you soon again, Hartmut Korthäuer, General Manager.

8/10 Good

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from HKorthäuer on Oct 20, 2023
Dear guest, thank you very much again for your stay with us and also for your rating on hotels.com. It is nice to see that you enjoyed your time here. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

8/10 Good

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from HKorthäuer on Oct 31, 2023
Dear guest, thank you very much again for your stay with us and also for your rating on hotels.cm. It is nice to see that you enjoyed your time here. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from HKorthäuer on Oct 17, 2023
Dear guest, thank you very much again for your stay with us and also for your rating on expedia. I am very happy that you enjoyed your time here. Kind regards and hoping to see you soon again, Hartmut Korthäuer, General Manager.

6/10 Okay

Roger

Liked: Staff & service
nothing in fridge no water
Stayed 1 night in Oct 2023
Response from HKorthäuer on Oct 17, 2023
Dear guest, thank you very much again for your stay with us and also for your comment on expedia. I am sorry that your stay was not to your full satisfaction. It is right that the minibar fridge is empty. You can use the fridge for your own products or find a wide range at drinks and snacks in the kiosk at our reception. You find this information also on the leaflet in your room. Kind regards, Hartmut Korthäuer, General Manager.

8/10 Good

Shervin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Really nice hotel in a great location :-)
Stayed 1 night in Oct 2023
Response from HKorthäuer on Oct 17, 2023
Dear guest, thank you very much again for your stay with us and also for your comment on hotels.com. It is nice to see that you enjoyed your time here. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from HKorthäuer on Oct 17, 2023
Dear guest, thank you very much again for your stay with us and also for your rating on orbitz. I am very happy to see that you enjoyed your time here. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

10/10 Excellent

John, Algonquin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from HKorthäuer on Oct 17, 2023
Dear guest, thank you very much again for your stay with us and also for your rating on orbitz. I am very happy to see that you enjoyed your time here. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

10/10 Excellent

John, Algonquin

Stayed 1 night in Oct 2023
Response from HKorthäuer on Oct 27, 2023
Dear guest, thank you very much again for your stay with us and also for your rating on orbitz, I am very happy to see that you enjoyed your time here. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

8/10 Good

Horst

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very recommendable option for Stuttgart. One slight inconvenience for us was to have just one bed blanket for two people.
Stayed 5 nights in Sep 2023
Response from HKorthäuer on Sep 28, 2023
Dear guest, thank you very much again for your stay with us and also for your rating on orbitz. It is nice to see that you enjoyed your time here. It is right that our king-size beds have one big mattress and also one big blanket. If you prefer a second blanket just call our housekeeping and we will bring one up to your room. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Stay
The hotel was lovely very big, staff very attentive and the rooms clean and well kept.
Stayed 1 night in Sep 2023
Response from HKorthäuer on Sep 22, 2023
Dear guest, than you very much again for your stay with us and also for your comment on hotels.com. I am very happy to see that you enjoyed your time here this much and of course I will forward your compliments to my team. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

8/10 Good

Hogne

Liked: Cleanliness, staff & service, property conditions & facilities
Worked fine for the purpose we had. The air-condition in the meetingroom we hired did not work.
Stayed 2 nights in Sep 2023
Response from HKorthäuer on Sep 22, 2023
Dear guest, thank you very much again for your stay with us and also for your comment on expedia. It is nice to see that you enjoyed your time here. Thank you also for your comment concerning our meeting room; our technical department is already looking after it. I apologize again for the inconveniences and would appreciate to welcome you here soon again. Kind regards, Hartmut Korthäuer, General Manager.

4/10 Poor

ERIC

Liked: Cleanliness, staff & service
Comfortable but not convenient or value for money
Initially allocated a room in a separate annex 100m from main hotel - changed when I complained. Second room was comfortable but had a bath with electronic controls that could not be used while sitting in bath - had to stand up to turn taps on or off or adjust temperature. Hotel not convenient for City Centre facilities, shopping mall or restaurants and hotel restaurant was closed on our first night. Staff were excellent but overall the hotel was very expensive and not value for money.
Stayed 2 nights in Sep 2023
Response from HKorthäuer on Sep 19, 2023
Dear guest, thank you very much again for your stay with us and also for your comment on hotels.com. I am sorry that your stay was not to your full satisfaction. It is right that our hotel consists of two buildings due to the size of the hotel – with 555 rooms the biggest hotel in Baden-Württemberg. And yes, it is indeed about 100 metres from the reception over the stairs and through the picture gallery to the rooms in the park wing. You find the information that the classic rooms – as you had booked one – are located in the park wing in the room description. Thank you for your hint concerning the electronical shower devices; I will forward it to your company’s own interior designers. And yes, it about 10 – 15 minutes to walk to the Schlossplatz; restaurants can be found directly next to the hotel; just ask our reception for any directions. Our restaurant Reuchlin has indeed summer vacation in August. Therefore the Café Espresso is opened daily until midnight and has an extended food and cocktail menu. Kind regards, Hartmut Korthäuer, General Manager.

10/10 Excellent

Kari

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean, staff friendly. Very large hotel with lots of amenities.
Stayed 1 night in Sep 2023
Response from HKorthäuer on Sep 19, 2023
Dear guest, thank you very much again for your stay with us and also for your comment on expedia. I am happy to see that you enjoyed your time here and of course I will forward your compliments to my tam. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

10/10 Excellent

Sanjay

Liked: Cleanliness
Stayed 4 nights in Sep 2023
Response from HKorthäuer on Sep 19, 2023
Dear guest, thank you very much again for your stay with us and also for your rating on expedia. I am very happy to see that you enjoyed your time here. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean public spaces
Stayed 3 nights in Sep 2023
Response from HKorthäuer on Sep 19, 2023
Dear guest, thank you very much again for your stay with us and also for your comment on hotels.com. I am very happy to see that you enjoyed your time here. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

10/10 Excellent

Joelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Sep 2023
Response from HKorthäuer on Sep 11, 2023
Lieber Gast, nocheinmal herzlichen Dank für Ihren Aufenthalt in unserem Hause und auch für die Bewertung bei expedia. Ich freue mich sehr, dass es Ihnen bei uns gefallen hat. vIele Grüße und bis zum nächsten Mal, Hartmut Korthäuer, Direktor.

6/10 Okay

Quentin

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The air conditioner wasn't working that well. I notified the front desk in the about the problem and they said they would send someone by my room to check. They didn't happen so I called again that evening and they said the technician left for the day. So the problem was an issue throughout my whole stay.
Stayed 3 nights in Sep 2023
Response from HKorthäuer on Sep 11, 2023
Dear guest, thank you very much again for your stay with us and also for your comment on expedia. I am sorry that you stay was not to your full satisfaction. I can undersand your disappointment. I have already talked to our reception manager and apologize again for the inconveniences. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with a high quality breakfast buffet. It’s in a great location in the center of the city. Most of the must see places are within walking distance. It’s close to all train stations. The bars inside are excellent for an evening beer and food.
Response from HKorthäuer on Sep 11, 2023
Dear guest, thank you very much again for your stay with us and also for your comment on expedia. I am very happy to see that you enjoyed your time here this much. Kind regards and hoping to see you soon again, Hartmut Korthäuer, General Manager.

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room & great breakfast. Some staff very pleasant & helpful, but a few abrupt & not liking requests for assistance. Easy walk to Rat Haus & the Old Castle. Close to the tram
Stayed 3 nights in Aug 2023
Response from HKorthäuer on Sep 11, 2023
Dear guest, thank you very much again for your stay with us and also for your comment on expedia. It is nice to see that you enjoyed your time here and of course I will forward your compliments to my team. I would appreciate if you could send me a message where the service was not as attentive and friendly as you and I expect so I can talk about this incident with our department manager. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

10/10 Excellent

JAY, Flemington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Main Station nice hotel would stay again
Stayed 1 night in Aug 2023
Response from HKorthäuer on Sep 11, 2023
Dear guest, thank you very much again for your stay with us and also for your comment on expedia. I am very happy to see that you enjoyed your time here. Kind regards and hoping to see you soon again, Hartmut Korthäuer, General Manager.

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Great stay at the Maritim Hotel, Stuttgart. Very friendly and efficient staff, comfortable and spotlessly clean room. Our breakfast was included in our booking and the variety and quality was excellent. I’d definitely book again if visiting the area.
Stayed 4 nights in Aug 2023
Response from HKorthäuer on Aug 29, 2023
Dear guest, thank you very much again for your stay with us and also for your comment on hotels.com. I am very happy to see that you enjoyed your time here this much and of course I will forward your compliments to my team. Kind regards and hoping to see you soon again, Hartmut Korthäuer, General Manager.

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff were helpful. Quiet and clean. Very upscale hotel. I wished they had laundry machines, but just the usual expensive “laundry service”. Other than that minor detail it was excellent.
Stayed 3 nights in Aug 2023
Response from HKorthäuer on Aug 11, 2023
Dear guest, thank you very much again for your stay with us and also for your comment on expedia. I am very happy to see that you enjoyed your time here and of course I will forward your compliments to my team. It is right that we don’t have laundry machines at the hotel but there is a laundromat at about 10 minutes to walk from the hotel – just ask our reception for the directions. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

10/10 Excellent

Leslie, Cooper City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel atmosphere is lively. The room was comfortable, but the A/C was not cooling as much as we would have liked. The location is perfect, close to a lot of things. Beds were very comfortable. The hotel itself is a bit dated, but it is well maintained.
Stayed 1 night in Jul 2023
Response from HKorthäuer on Aug 7, 2023
Dear guest, thank you very much again for your stay with us and also for your comment on expedia. I am very happy to see that you enjoyed your time here. It is probably right that you can’t compare our more classical equipped hotel completely with a modern design hotel. And yes, the airing in our rooms isn’t comparable with an A/C as for example in the US which cools a room down to 16C. Our airing cools the room up to 7C under outside temperature due to environmental and health reasons. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

8/10 Good

Faisal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good stay
Stayed 2 nights in Jul 2023
Response from HKorthäuer on Aug 4, 2023
Dear guest, thank you very much again for your stay with us and also for your comment on hotels.com. It is nice to see that you enjoyed your time here. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

10/10 Excellent

Jean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Stayed 4 nights in Jul 2023
Response from HKorthäuer on Aug 4, 2023
Dear guest, thank you very much again for your stay with us and also for your comment on hotels.com. I am very happy that you enjoyed your time here. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

10/10 Excellent

Darko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from HKorthäuer on Jul 31, 2023
Dear guest, thank you very much again for your stay with us and also for your rating on expedia. I am very happy that you enjoyed your time here. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

8/10 Good

Glen

Our stay was on average good. Quiet room location but noisy air conditioner in the room and the room was too far away from amenities for us to use them. Hotel staff were friendly and helpful. Meals/breakfast expensive so we eat away from the hotel. Enjoyed sitting in the outside area with a coffee. We were able to relax in the room with confidence that room service/cleaning would work around us. Adequate stay.
Stayed 6 nights in Jul 2023
Response from HKorthäuer on Jul 26, 2023
Dear guest, thank you very much again for your stay with us and also for your comment on expedia. It is nice to see that you enjoyed your time here. Of course I will forward your compliments to my team. Thank you also for the hint concerning the airing; our technical department is already looking after it. It is right that it is a bit to walk to the park wing due to our size – with 555 rooms the biggest hotel in Baden-Württemberg. The rooms of your booked category “classic” are all located there as mentioned in the room description. If you prefer a room in the business wing I can recommend you a comfort room. For our restaurant prices we have a calculation considering the price for the raw materials, storage, preparation, the amount of qualified colleagues at the kitchen and the service etc. The prices are also orientated at Stuttgart’s market environment. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing
Stayed 7 nights in Jul 2023
Response from HKorthäuer on Jul 24, 2023
Dear guest, thank you very much again for your stay with us and also for your comment on expedia. I am very happy to see that you enjoyed your time here and of course I will forward your compliments to my team. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

4/10 Poor

Nick

Traveled with partner
Sights were great near the hotel, however the cleanliness of the room was majorly lacking.
Stayed 2 nights in Jul 2023
Response from HKorthäuer on Jul 21, 2023
Dear guest, thank you very much again for your stay with us and also for your comment on expedia. I am sorry that your stay was not to your full satisfaction. I am sorry that our housekeeping was not as attentive as you and I expect. I have already talked to our executive housekeeper and apologize again for the inconveniences. Please do not hesitate to contact us in such a case immediately so we can offer you directly a solution. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

10/10 Excellent

John, Blacksburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from HKorthäuer on Jul 21, 2023
Dear guest, thank you very much again for your stay with us and also for your rating on expedia. I am very happy to see that you enjoyed your time here. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Jul 2023
Response from HKorthäuer on Jul 20, 2023
Dear guest, thank you very much again for your stay with us and also for your comment on expedia. I am very happy to see that you enjoyed your time here. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager.

6/10 Okay

robert

Stayed 3 nights in Jul 2023
Response from HKorthäuer on Jul 12, 2023
Lieber Gast, noch einmal vielen Dank für Ihren Aufenthalt in unserem Hause und auch für die Bewertung bei hotels.com- Schön zu sehen, dass es Ihnen im Großen und Ganzen bei uns gefallen hat. Lassen Sie es uns gerne wissen, wenn wir für Ihren nächsten Aufenthalt noch etwas verbessern können. Bis dahin viele Grüße, Hartmut Korthäuer, Direktor.