Ratings based on 822 Verified Reviews

4.5 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington

One of the best hotels in Stuttgart

Posted Oct 15, 2017
Pros: Very comfortable room design with plenty of convenient storage.
Location: Excellent location, just a few minutes away from Konigstrasse. Schlossplatz square is approximately 900 m away.
Excellent location across the street from the main train station, just a few minutes away from Konigstrasse with all its shops and restaurants. The hotel shows its age a bit, but is very comfortable. Large rooms, plenty of storage, nice bathrooms, and very thoughtful room design. Has nice restaurants on site (e.g., Zeppelin-Stüble) and a well stocked cigar bar. Recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ontario

Great location to main station

Posted Oct 7, 2017
Very pleasant! Great staffs, breakfast was good. Great location with transit and train station nearby.
3 out of 5
by A verified traveler from England

Stuttgart Weekend

Posted Sep 24, 2017
Check in ok but could have been better, no explanation of how the lifts worked, so we had to walk up a few flights of stairs to get to our room, or how to connect free WiFi. We eventually worked out that you had to use your room card to operate the lifts to go up to the room. The room was spacious and clean, unfortunately the king bed was 2 single beds pushed together with separate duvets! There was no shower gel in the bathroom and odd other toiletries, as if nothing had been replaced, not good for a 5* hotel. We have stayed in many 5* hotels and never experienced this before. The hotel had nice decor and in a good location for city centre.
Comment from Hotel Management
Sep 29, 2017 by Spiridon Sarantopoulos, Hotel Management
Dear Nic, Thank you very much for your feedback. We are very sorry to hear that your stay at our Steigenberger Graf Zeppelin has not been the memorable experience we would like to offer all of our guests and we apologise for the inconvenience occurred. Your feedback is very important to us and we will use it for future improvements. Please rest assured that we will do our utmost to positively surprise you if considering our hotel again during your next visit to Stuttgart. Yours sincerely, Spiridon Sarantopoulos, General Manager
5 out of 5
Recommended
for Couples
by A verified traveler from UK

Central and luxurious

Posted Sep 24, 2017
Cons: Pillows were too soft. Electronic access cards kept failing.
The hotel is well located close to the main rail station and shopping areas. The room was clean, well furnished and spacious with enclosed dressing room. Staff were very helpful and courteous. They parked the car for us and brought it back to drive away at the end of our stay which was convenient. Fast check in and out. Only drawback are the pillows which were too soft and cumbersome to fold to a comfortable thickness. Would opt for normal feather pillows. All in all it was a very pleasant stay.
3 out of 5
by A verified traveler

Not a 4-star experience

Posted Sep 14, 2017
Pros: Very well sound proofed
Cons: Staff responsiveness and overall service.
Location: Walking distance to Stuttgart city centre
Hotel was clean and well located but it didn't live up to the expectations for a 4-star hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester UK

Lovely hotel

Posted Aug 27, 2017
Brilliant hotel in the centre of beautiful Stuttgart across from the main station. The staff in the hotel were friendly and helpful with all request. We had a lovely spacious room and the spar was a welcome retreat after a days sightseeing. We will be back .....
4 out of 5
Recommended
for Everyone
by A verified traveler

Large hotel close city centre & lovely warm pool

Posted Aug 26, 2017
Large bedrooms made for a relaxing time Limited choice of food on room service menu for non meat eaters but very close to good restaurants - senzanome 5 mins away is delightful Wonderful pool and spa area Perfect location to explore stuttgart Rooms a little noisy and duvets very small Some staff very friendly though not all Very helpful housekeeping and front desk to resolve any issues during the stay
5 out of 5
by sani

Very good hotel

Posted Jul 16, 2017 on Hotels
Very nice hotel close to shopping and lots of attractions
Comment from Hotel Management
Jul 21, 2017 by General Manager, Hotel Management
Dear Guest, Thank you very much for your great feedback and the excellent evaluation of our hotel. We are very pleased to hear that you spent a memorable time at our Steigenberger Graf Zeppelin and liked all of our facilities and services. We are already looking forward to welcome you back to our hotel soon. With best regards, Spiridon Sarantopoulos, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Paul, MN

Very nice room accommodations with plenty of space

Posted Jul 9, 2017
My title says it all. It's an excellent hotel. Plenty of Comfortable seating in lobby area and a bar between registration desk and elevators. There is also two comfortable chairs in my room and a large desk top space.
Comment from Hotel Management
Jul 21, 2017 by Spiridon Sarantopoulos, Hotel Management
Dear Bill, Thank you very much for your great feedback and the excellent evaluation of our hotel. We are very pleased to hear that you spent a memorable time at our Steigenberger Graf Zeppelin and liked all of our facilities and services. We are already looking forward to welcome you back soon. With best regards, Spiridon Sarantopoulos General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Everything is excellent. Close to transportation

Posted Jul 7, 2017
Pros: Very spacious and great locations and good conditions
Cons: The room service person is not that friendly when we ask him to bring us some water,
The staff is helpful, friendly and the hotel is close to shopping, transportation and attractions. Great place to stay. Very nice restaurants!!
Comment from Hotel Management
Jul 21, 2017 by Spiridon Sarantopoulos, Hotel Management
Dear Dennis, Thank you very much for your fantastic feedback and the excellent evaluation of our hotel. We are delighted to hear that you spent a memorable time at our Steigenberger Graf Zeppelin and liked all of our facilities and services. Furthermore, we would like to thank you for your recommendation and for the compliment to our staff which will be shared with our whole team. We are already looking forward to welcome you back to our hotel soon. With best regards, Spiridon Sarantopoulos, General Manager