Ratings based on 225 Verified Reviews

3.9 out of 5
84% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Poor Service

Posted Jun 30, 2017
Cons: better service on both ends
we booked a main floor room and received a second floor room and employee blamed instead of fixing.this is not the first incident.Expedia needs to work with Comfort Inn and make sure the rooms requested are the ones requested.
Comment from Hotel Management
Jul 18, 2017 by Lisa White, Hotel Management
Thank you for taking the time to leave feedback. I am sorry that you were unhappy with the service received when dealing with this problem. I will speak to my Front Office Supervisor in hopes to come to a solution for instances like this when they arise. We do value your business and although its uncomfortable to hear that we need to improve, I am thankful for the feedback so we can learn and grow for it. Lisa White
5 out of 5
Recommended
for Everyone
by A verified traveler from Oshawa, ON

Great value. Nice staff.

Posted Apr 18, 2017
Reasonably priced room with comfortable bed. Clean and very nicely kept. Breakfast was nice. Staff were very welcoming and attentive. Great value. Would definitely stay here again when we visit Sudbury.
Comment from Hotel Management
May 18, 2017 by Lisa White, Hotel Management
Awesome news! Thank you for your feed back as I will share it with our team! We look forward to your next stay!! Lisa
5 out of 5
by A verified traveler

Posted Apr 17, 2017 on Hotels
Comment from Hotel Management
May 18, 2017
Thank you for the stars!! they are beautiful!! Lisa White
4 out of 5
Recommended
for Everyone
by A verified traveler

would stay again

Posted Apr 9, 2017
Clean, Pleasant staff , comfortable. Not a Marriott or Hyatt but I would definitely stay again when looking for a simple clean low cost hotel
Comment from Hotel Management
May 18, 2017 by Lisa White, Hotel Management
Thank you for your feed back! We really have a fantastic hotel in a great location. We love that we can offer quality with value. Who can fight that? We look forward to your next stay. Lisa White
4 out of 5
by A verified traveler

Great place for a good rest

Posted Mar 26, 2017 on Hotels
Great place to stay. The service is good, the room is nice, clean and specious.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 24, 2017
i have no time for this. isn't the rating enough?
Comment from Hotel Management
May 18, 2017 by Lisa White, Hotel Management
We will take the 5 out of 5!! Thank you, Lisa White
4 out of 5
by LORRAINE

Posted Mar 20, 2017 on Hotels
Comment from Hotel Management
May 18, 2017
Thank you for taking the time to give us feed back! I can see we have one star to go! we will work to get that other star on your next visit! thank you for staying with us here at the Comfort Inn East, Sudbury. Lisa White
4 out of 5
Recommended
for Everyone
by A verified traveler from North Bay ON

Nice hotel close to the bus depot

Posted Mar 11, 2017
Easy last minute booking needed because of very late bus arrival.
4 out of 5
by A verified traveler

Great location and value for money

Posted Mar 6, 2017 on Hotels
Nice stay but room temperature was hard to regulate .
5 out of 5
by Dennis

Excellent value for money..

Posted Feb 23, 2017 on Hotels
I was tired from TRIP FROM 2 DAYS OF TEACHING SHARING AND LEARNING MARTIAL ARTS AFTER NURSING MY WOUNDS IT WAS A PLEASURE , TO HAVE A CLEAN DECENT BATH TUB TO SOAK IN AND A COMFORTABLE SOFT BED TO EVAPORATE INTO.. AND THEN THE HOT BREAKFAST JUST COMPLETED THE DEAL.. THANK YOU FOR YOUR SERVICE AND YOUR DEDICATION TO CUSTOMER SATISFACTION KEEP UP THE GOOD WORK.. IT IS APPRECIATED BY SOME OF US , BUT SHOULD BE NOTICED BY EVERYONE.. PEACE DENNIS POUNALL