Ratings based on 250 Verified Reviews

3.7 out of 5
77% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Oshawa

Close to Science North

Posted Sep 19, 2017
Pros: see above/below
Cons: A/C
Location: Convenient to Highways and easy to access downtown
decline at this time as I don't have time for this
Comment from Hotel Management
Sep 20, 2017 by Kimberley Connick, Hotel Management
Thank you for taking a few moments to post a comment from your stay! It is much appreciated! We hope you will stay again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 15, 2017
Great hotel and location. Breakfast was good as well
Comment from Hotel Management
Sep 18, 2017 by Kimberley Connick, Hotel Management
Thank you for your comments! We look forward to welcoming you again!
2 out of 5
by A verified traveler

Room with a smell

Posted Sep 13, 2017
Cons: see above
I've stayed at the Sudbury Comfort Inn before, with no problems.However this visit was unpleasant. the motel needs the rooms renovated. The bed and sheets were fine, but the carpet have that unpleasant musty bad smell. I ended up leaving the sliding door open.
Comment from Hotel Management
Sep 18, 2017 by Kimberley Connick, Hotel Management
Thank you for taking the time to comment on your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from North Bay

Hospital Stay

Posted Sep 11, 2017
Room was great and staff was excellent. Breakfast was good Hot breakfast.
Comment from Hotel Management
Sep 18, 2017 by Kimberley Connick, Hotel Management
Thank you for your comments! We will see you next time!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 8, 2017
Nice hotel located close to hospital. Provided fridge and microwave as well as daily breakfast
Comment from Hotel Management
Sep 18, 2017 by Kimberley Connick, Hotel Management
Thank you for taking the time to post a comment. We are glad that you enjoyed your stay and we look forward to welcoming you again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 4, 2017
Convenient location.Good, organized reception.We just found the room a bit warm and a/c noisy.
Comment from Hotel Management
Sep 6, 2017 by Kimberley Connicnk, Hotel Management
Thank you for your response we will take a look into the units in our rooms to see if any need either maintenance or replacing to try and eliminate the noise. We hope that you will stay with us again should you be coming through Sudbury.
2 out of 5
by A verified traveler from New Liskeard

Room

Posted Sep 4, 2017
We walk into are room and all we can smell is smoke..The bathroom ceiling was covered in mould..............,...........................
Comment from Hotel Management
Sep 6, 2017 by Kimberley Connick, Hotel Management
On behalf of the property I would like to apologize for failing to meet your accommodation expectations. We take this kind of feedback very seriously and use it to better our product for the future. I hope that you will stay with us again to ensure that you are satisfied with your stay. Feel free to contact me directly should you want to stay again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Stayover while moving daughter

Posted Sep 2, 2017
Needed a place to stay while moving daughter to University. Very helpful staff - kept frozen home meals in freezer for us.
Comment from Hotel Management
Sep 6, 2017 by Kimberley Connick, Hotel Management
Thank you for your kind comments. We look forward to seeing you when you daughter is ready to go home for the summer!
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel in four corners area

Posted Aug 30, 2017
Pros: Close to amenities
Cons: Better breakfast room, no seating available each morning
Location: Science North
Nice comfortable room recently renovated in good location close in south end of Sudbury. Only issue is breakfast room was small and crowded so opted for breakfast at Tim Hortons across the road.
Comment from Hotel Management
Aug 31, 2017 by Kimberley Connick, Hotel Management
Thank you for your comments, this time of year we do find that our little breakfast area can cause us some issues as it fill up fast. I am sorry that you were not able to join us for the buffet. Hopefully on your next stay it will be available to you!
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Posted Aug 30, 2017
The hotel was very good The services was good and the room very clean Over all very good.
Comment from Hotel Management
Aug 31, 2017 by Kimberley Connick, Hotel Management
Thank you for your comments! We are glad to hear that overall you were satisfied with your stay and the area of the hotel! We look forward to welcoming you again when you are in Sudbury!