Reception

Reviews of Hampton Inn by Hilton Sudbury

2.5 out of 5
Hampton Inn by Hilton Sudbury
2280 Regent Street, Sudbury, ON

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 1002 reviews" "
Rating 8 - Good. 292 out of 1002 reviews" "
Rating 6 - Okay. 75 out of 1002 reviews" "
Rating 4 - Poor. 26 out of 1002 reviews" "
Rating 2 - Terrible. 12 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service
Amazing stay, my husband has celiac, I am terrified of not having control of what he eats. I brought food for him, but I was thrilled that there were safe options for him. Staff were very helpful, showed me the book with all food content Carpet in hallways to rooms was a bit scary, it was not tacked down tightly ,I was on crutches and a bit afraid to fall
Stayed 1 night in Mar 2024

10/10 Excellent

shawnna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Helen, Sutton

Traveled with partner
Liked: Cleanliness, staff & service
Hotel was fine Could use some freshening up - new paint remove carpet New pillows
Stayed 1 night in Mar 2024

6/10 Okay

Jeannie, Elliot Lake

Traveled with partner
Liked: Cleanliness, staff & service
One disabled parking spot by the door but multiple diamond club member parking spots. Could not get a spot if I tried and saw two others looking too. One disabled parking spot I do not believe is compliant. It’s too bad but I won’t be staying again as I can’t safely get to the front door.
Stayed 1 night in Mar 2024

10/10 Excellent

Devon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel, room with jetted tub is amazing
Stayed 1 night in Feb 2024

10/10 Excellent

Liza

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
This Hotel never disappoint We love staying here!
Stayed 1 night in Jan 2024

10/10 Excellent

Ronald, Timmins

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jan 2024

10/10 Excellent

Mohammad

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Easy to commute to my workplace
Stayed 1 night in Jan 2024

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean and comfortable.
Stayed 1 night in Jan 2024

10/10 Excellent

Erin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2024

10/10 Excellent

Peggy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Gord

Liked: Cleanliness, property conditions & facilities
Beware - if you're travelling with a pet they'll charge you $50 extra. Around $25 is fairly standard nowadays. But $50 you're not told of until you arrive? A money grab. Hardly "Pet Friendly".
Stayed 1 night in Jan 2024

8/10 Good

Paula

Stayed 1 night in Oct 2023

10/10 Excellent

Chelsea

Stayed 2 nights in Jan 2024

8/10 Good

Alicia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff was super friendly throughout my stay. My only issue was that the bath tub was dusty and there was mold on it. Otherwise, this is a good hotel
Stayed 5 nights in Dec 2023

8/10 Good

Justin, Waterloo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Caitlyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would have given it 5* but the shower head in the jacuzzi room wasn’t great and the breakfast hours are very limited.
Stayed 1 night in Dec 2023

8/10 Good

Wei-hung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

John

Traveled with partner
Liked: Amenities
Toilet seat will not stay up
Stayed 1 night in Dec 2023

8/10 Good

Barbara

Stayed 1 night in Dec 2023

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check in. Room was spacious and clean. Bed was uncomfortable and made noise with every movement but had good pillows. Breakfast was yummy with good selection of options. Overall I would recommend this hotel and stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Giselle

Liked: Cleanliness, property conditions & facilities, room comfort
Nice
Staff is always very pleasant
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Really the only thing I would say is that my room needs a new mattress.
Stayed 1 night in Nov 2023

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Keep the good jod
Stayed 1 night in Nov 2023

10/10 Excellent

whit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2023

8/10 Good

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Just a couple simple suggestions. Your toilet paper is not soft and maybe upgrade your tv channels to have movies option. Other than that our a little anniversary and Christmas shopping adventure get away was perfect. Thanks
Stayed 2 nights in Nov 2023

10/10 Excellent

marcel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and well maintained. Breakfast was very good, a lot of variety. Would like to see breakfast hours stay open until 10:00 am
Stayed 1 night in Nov 2023

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
It needs an update
Stayed 1 night in Nov 2023

10/10 Excellent

Leo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and the breakfast was delicious
Stayed 2 nights in Nov 2023

6/10 Okay

Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent
Beds are very firm, breakfast is decent. Staff are lovely but if a hockey tournament beware as the hotel is mobbed
Stayed 2 nights in Nov 2023

6/10 Okay

Debra J

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall property is reliable and clean and offers a simple, great breakfast. It is right off of the highway in Sudbury which is very convenient. Cons, no hair conditioner in room, price was quite high for quality, hot water was not hot enough to make a good cup of tea.
Stayed 1 night in Nov 2023

10/10 Excellent

Sue

Traveled with group
Liked: Cleanliness, staff & service, amenities
Terrific free breakfast!!
Stayed 1 night in Nov 2023

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure. Lighting at the entrance to the property from the highway is very poor.
Stayed 2 nights in Oct 2023

10/10 Excellent

JOLEEN

Stayed 1 night in Oct 2023

6/10 Okay

Sarah

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
Hotels are grossly over priced. $250 for less than 24 hours stay makes things like a smelly toilet and lack of toiletries stand out. I also found the staff to be generally unwelcoming. Breakfast staff were very friendly which was appreciated.
Stayed 1 night in Oct 2023

4/10 Poor

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel because it was advertzed as pet friendly. I paid the additional $50 and signed many waiver documents to compensate the hotel for any costs associated with damage or losses due to the presence of our little dog. One of these was relating to barking i.e. noise. The night of our stay other occupants near our room way past midnight. Sleep for us and our dog was ruined. The hotel has strict rules for dogs but not for humans who disturb other humans but also pets.
Stayed 1 night in Oct 2023

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay!
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

trevor

Stayed 3 nights in Oct 2023

10/10 Excellent

peter

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t really need to talk to anyone; the Hilton digital key worked like a charm. The front desk agent was very friendly and helpful with a few questions and requests that I had.
Stayed 1 night in Oct 2023

10/10 Excellent

Ken-Dell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt every safe, free breakfast in the morning and front desk was very helpful
Stayed 1 night in Oct 2023

8/10 Good

Angele Michel

Business traveler, Traveled with partner
Liked: Amenities
Stay here often just a little dusty
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Suggestions
the style of hotel too old. If can change to a modern style, it will be great. Breakfast is better to be 7-10 am replace all TV to the smart (wifi-connect) TV
Stayed 1 night in Oct 2023

8/10 Good

Elisa

Stayed 1 night in Oct 2023

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Tat Hung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very accommodating and polite.
Stayed 1 night in Oct 2023

6/10 Okay

douglas

Traveled with family and small children, Traveled with pets
Liked: Staff & service, property conditions & facilities
Not within town so it feels safer to stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night's stay. Quiet and clean. Staff was very friendly. Excellent breakfast.
Stayed 1 night in Sep 2023

8/10 Good

Charlene

Traveled with family
Liked: Cleanliness
Excellent breakfast area and breakfast. Cleaning staff replenishes towels daily. Housekeeping staff very friendly and also night staff too. Beds are very hard. Sports teams stay here a lot. Two teams were here on our 3 night stay. University team was great but other team had parents in the hallway socializing vs using their room so they were loud and we were forced to complain to the front desk. If you are allergic to fury pets beware. We were told every room has had a pet in it. Not good if you have allergies!
Stayed 3 nights in Sep 2023

10/10 Excellent

norbert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was very good
Stayed 1 night in Sep 2023