Ratings based on 86 Verified Reviews

2.3 out of 5
22% of guests recommend
2.3 Room cleanliness
2.4 Service & staff
2.5 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Not a nice place

Posted Aug 21, 2017
I booked the room for Two (2) days but the room was so bad we stayed somewhere else
Comment from Hotel Management
Aug 25, 2017 by R J Shah, Hotel Management
Dear Sir: Please accept my sincere apology regarding your recent stay at the Econolodge, Suffolk, Virginia. What you experienced is not the standard we strive to uphold. My staff has offered you other room as you did not like given room. You have refused that and walk away. Thank you for choosing Econolodge, and I look forward to the opportunity to better serve you in the future.
1 out of 5
by A verified traveler from H

THE WORST

Posted Jun 28, 2017
Rude front desk, dirty rooms, dirty sheets, dirty bathrooms, light bulbs out. Someone in our group had someone walkin their room at 12:30 am because the front desk apparently sold the room to someone else - then got yelled at by the front desk when our person didn't know the room numbers of all the other people in our party. By the way - we bought 7 rooms. One person had to have the sheets changed 4 times before they got clean sheets. Bugs and trash in rooms. Dirty towels! Don't even get me started on the bathrooms - disgusting! Terrible experience!
Comment from Hotel Management
Jul 2, 2017 by RJ, Hotel Management
Dear Sir: Please accept my sincere apology regarding your recent stay at the Econolodge, Suffolk, Virginia. What you experienced is not the standard we strive to uphold. Thank you for choosing Econolodge, and I look forward to the opportunity to better serve you in the future. R J Shah Manager
1 out of 5
by A verified traveler

The worst

Posted Jun 26, 2017
Pros: Not one thing
Cons: It needs maintenance, cleaning, updating and a friendly front desk staff.
This place was the worst, front desk staff rude, rooms dirty - one room had to have sheets changed 4 times before they got clean ones, bugs in the bathroom. Totally not worth price.
2 out of 5
by A verified traveler from Georgia Peach

You must be joking!

Posted May 31, 2017
Pros: Nothing that can be thought of, stay was miserable
Cons: Cleanliness, food, staff, availability of rooms and fair cost for what is being given
Arriving after a 10 hour drive to find the first room was very dusty, next room was ok but not as advertised. Asked for towels and was told the old ones needed to be collected, housekeeping never returned to check room or change towels out during a 3-day stay. Breakfast was the worst with super stale cereal, running out of items, hard bagels, and juice machine that needs to be cleaned out as juice tastes like dishwater. The staffer wrote down cc # claiming needed to input in computer...that is a risk for ID theft, never again and never again even if there are no other options. One person (male) as housekeeping that was not attentive to guests. Hiding decent items for breakfast in a back room and allowing items to run out and not providing for guests that overpaid for such a shoddy space to stay for the holiday weekend is not an ideal plan,. Econo Lodge should be better than this, would not and will not recommend to ANYONE.
Comment from Hotel Management
Jun 2, 2017 by R J , Hotel Management
Please accept my sincere apology regarding your recent stay at the Econolodge, Suffolk, Virginia. What you experienced is not the standard we strive to uphold. Thank you for choosing Econolodge, and I look forward to the opportunity to better serve you in the future.
5 out of 5
by Diamond

Posted May 26, 2017 on Hotels
Comment from Hotel Management
Jun 30, 2017 by NO NAME, Hotel Management
Thank You very much. R J Shah
1 out of 5
by Aneesh

Posted May 11, 2017 on Hotels
Comment from Hotel Management
May 17, 2017 by NO NAME, Hotel Management
Dear Sir: Please accept my sincere apology regarding your recent stay at the Econolodge, Suffolk, Virginia. What you experienced is not the standard we strive to uphold. I don't remember that you have any issue and informed to front desk. Please call me. Thank you for choosing Econolodge, and I look forward to the opportunity to better serve you in the future.
2 out of 5
by Tara

Why is it so hard to find a decent cheap hotel!

Posted Apr 24, 2017 on Hotels
The hotel was fairly clean however the chair in the corner needed to be thrown in the trash. There was blood stains on it and it was extremely dirty, the cups left in the room were not in plastic. The bathroom and sink ares were clean however the microwave was not and I found an old pizza in the drawer. They could have given us a nicer room to begin with.
Comment from Hotel Management
May 17, 2017 by NO NAME, Hotel Management
Dear Sir: Please accept my sincere apology regarding your recent stay at the Econolodge, Suffolk, Virginia. What you experienced is not the standard we strive to uphold. Thank you for choosing Econolodge, and I look forward to the opportunity to better serve you in the future.
1 out of 5
by Kiyah

Posted Jan 2, 2017 on Hotels
The wifi was bull but (since we can't cuss)and the TV kept going in and out . I went to get breakfast and I ringed the bell for a long time for milk and the man did not get up . The room had dirty sheets and I had a baby with me and I always carry covers for her but I went and brought more. To me we might as well stayed I'm the room on the floor..
3 out of 5
by A verified traveler

Posted Dec 18, 2016 on Hotels
TV was good.. it had a microwave and nice refrigeration
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great place to stay for cheap rate.

Posted Nov 29, 2016
Could improve on the breakfast display. Customer service was excellent.