Ratings based on 1,324 Verified Reviews

3.8 out of 5
79% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted May 19, 2018
The room was very spacious and comfy. Bed was excellent, the only disappointment was the bathroom, the drainage from the bathtub was very slow, and water was clog, told front desk to ask technician to repair but probably forgot about it. Otherwise still worth to stay again.
Comment from Hotel Management
May 23, 2018 by Jang , Hotel Management
Dear Value guest, Thank you for your value feedback. We always looking forward to welcome you in the nearest future. Best Regards, Aermporn M.,Ms Resident Manager
3 out of 5
by A verified traveler from Auckland

Posted May 19, 2018
We stayed here twice on our recent trip to Bangkok. First time we just slept there as we were exploring lots. Second time we spent more time in the room as I was sick. We got upgraded for free however the toilet was dirty when we arrived and we were locked out of our room both nights and had to get let into our room by security because our cards wouldn’t work. Paid for breakfast with the room but we ended up eating out instead because our first experience was inedible. Staff were lovely and location was perfect right down the road from terminal 21
Comment from Hotel Management
May 29, 2018 by Jang, Hotel Management
Dear Dee, Thank you for your value feedback. We will brief my team for improvement. Please give us a chance to serve you better in the nearest future. Best Regards, Aermporn M.,Ms Resident Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Close to two malls

Posted May 19, 2018
Very convenient and well located hotel with the necessary set up to feel confortable when staying there,
Comment from Hotel Management
May 23, 2018 by Jang , Hotel Management
Dear Value guest, Thank you for your value feedback. We always looking forward to welcome you in the nearest future. Best Regards, Aermporn M.,Ms Resident Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Very near to BTS

Posted May 7, 2018
This it was my second stayed, and it was very nice. You pay what you get. it near to BTS and the mall "Emquatia"
Comment from Hotel Management
May 7, 2018 by Jang, Hotel Management
Dear Valued guest, Thank you for your value feedback. We always looking forward to welcome you in the nearest future. Best Regards, Aermporn M.,Ms Resident Manager
5 out of 5
by A verified traveler from 香港

Posted May 6, 2018
Nice hotel, convenience and the price is good.
Comment from Hotel Management
May 7, 2018 by Jang, Hotel Management
Dear Value guest, Thank you for your value feedback. We always looking forward to welcome you in the nearest future. Best Regards, Aermporn M.,Ms Resident Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Hongkong

Close bts statition

Posted Apr 21, 2018
It's nice hotel and really happy to stay there,the staff are really helpfull too. However there are misunderstanding between hotel and expedia. When i booked this hotel it's stated i would get breakfast buffet but when i came there the hotel staff said its didnt include breakfast so im quite disappointed about that.
Comment from Hotel Management
Apr 25, 2018 by Jang, Hotel Management
Dear Felly, Thank you for your value feedback. We will brief my team for improvement. We always looking forward to welcome you in the nearest future. Best Regards, Aermporn M.,Ms Resident Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 18, 2018
Nice and good stay. Breakfast is good. Swimming pool is good too. Room are clear. Overall good place to stay.
Comment from Hotel Management
Apr 20, 2018 by Jang , Hotel Management
Dear Value guest, Thank you for your value feedback. We are looking forward to welcome you in the nearest future. Best Regards, Aermporn M.,Ms Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Strategic location and easy access

Posted Mar 16, 2018
Highly recommended place to stay. Very near to BTS and MRT. and opposite you can find bike taxi waiting for you. Hotel location near to famous shopping centre Terminal 21. 7e just side corner to you. Best location to stay, i love it.
Comment from Hotel Management
Mar 17, 2018 by Jang , Hotel Management
Dear Gunaavathe, Thank you for your value feedback. We are looking forward to welcome you in the nearest future. Best Regards, Aermporn M.,Ms Resident Manager
4 out of 5
by A verified traveler

Posted Mar 13, 2018 on Hotels
Comment from Hotel Management
Mar 13, 2018 by Jang, Hotel Management
Dear Value guest, Thank you for your value feedback. We always looking forward to welcome you in the nearest future. Best Regards, Aermporn M.,Ms Resident Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Clean room and friendly staff

Posted Mar 5, 2018
The room is very clean. The staff is very friendly and professional. We encountered a little issue about the room, and the staff was able to take responsibility willingly. I was upset about the issue but the staff remained calm and friendly to resolve the issue. I like their professionalism. I would recommend this hotel to my friends.
Comment from Hotel Management
Mar 9, 2018 by jang, Hotel Management
Dear Mr. Tan, Thank you for your value feedback. We always looking forward to welcome you in the nearest future. Best Regards, Aermporn M.,Ms Resident Manager