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Reviews of Citadines Sukhumvit 11 Bangkok

4 out of 5
Citadines Sukhumvit 11 Bangkok
22/22 Sukhumvit 11, Sukhumvit Road, Wattana, Bangkok, Bangkok

Reviews

8.4

Very Good

Rating 10 - Excellent. 468 out of 1142 reviews" "
Rating 8 - Good. 487 out of 1142 reviews" "
Rating 6 - Okay. 134 out of 1142 reviews" "
Rating 4 - Poor. 31 out of 1142 reviews" "
Rating 2 - Terrible. 22 out of 1142 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Reese, Minot

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a good place to stay for first timers. I believe it was recently remodeled and from what I experienced, it was better than the last time I stayed. Staff is helpful and accommodations were great. It’s on one of the most visited streets on Sukhumvit. Meaning there’s restaurants, easy transportation (during the day) and activities to search for. BTS is nearby and almost everything on Sukhumvit is walkable from this point.
Stayed 10 nights in Apr 2024

10/10 Excellent

Jie Min, Jamie

Traveled with partner
Staff were very friendly and helpful. Liked it that they provided the basic amenities such as shampoo, body wash and moisturiser etc.
Stayed 3 nights in Apr 2024

10/10 Excellent

M M TAUHIDUR

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nathathai on Apr 10, 2024
Thank you very much for your rating, we very much appreciate. We look forward to welcoming you back to Citadines Sukhumvit 11 Bangkok for another memorable stay.Kind Regards,

2/10 Terrible

Andy

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Nathathai on Apr 1, 2024
Thank you very much for your rating, we very much appreciate. We look forward to welcoming you back to Citadines Sukhumvit 11 Bangkok for another memorable stay.Kind Regards,

10/10 Excellent

meridian

Liked: Cleanliness, amenities, property conditions & facilities
Staff fantastic big well air conditioned room BINGO
Stayed 1 night in Feb 2024
Response from Nathathai on Feb 28, 2024
Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to Citadines Sukhumvit 11 Bangkok on your next trip to Bangkok. Kind Regards.

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 5 nights in Feb 2024
Response from Nathathai on Feb 28, 2024
Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to Citadines Sukhumvit 11 Bangkok on your next trip to Bangkok. Kind Regards.

8/10 Good

Burt

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a very convenient location, plenty to do in the immediate area. TV kept dropping in and out which was frustrating
Stayed 3 nights in Feb 2024
Response from Nathathai on Feb 23, 2024
Thank you very much for your kind feedback. Your comments will surely be noted for our future improvement and we apologize for any inconvenience. We are looking forward to welcome you again soon.Kind Regards.

10/10 Excellent

Purendu

Stayed 1 night in Feb 2024
Response from Nathathai on Feb 20, 2024
Thank you very much for your rating, we very much appreciate. We look forward to welcoming you back to Citadines Sukhumvit 11 Bangkok for another memorable stay.Kind Regards,

8/10 Good

Moreno

Traveled with partner
The area of concern is the shower being in the bath tub was very difficult to acess.. Infact a real safety hazard.. Something that needs addressing and remediation
Stayed 2 nights in Feb 2024
Response from Nathathai on Feb 20, 2024
Thank you very much for your kind feedback. Your comments will surely be noted for our future improvement and we apologize for any inconvenience. We are looking forward to welcome you again soon.Kind Regards.

8/10 Good

miguel

Liked: Property conditions & facilities
Response from Nathathai on Feb 8, 2024
Thank you very much for your rating, we very much appreciate. We look forward to welcoming you back to Citadines Sukhumvit 11 Bangkok for another memorable stay.Kind Regards,

6/10 Okay

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
This would be a 10/10 hotel if it wasn’t on one of the noisiest streets in Bangkok. While this wouldn’t normally be a problem if the hotel had insulated external walls and double glazing, this one doesn’t. If you’re planning on nightclubbing every night of your stay, this will not be a problem though :-)
Stayed 7 nights in Jan 2024
Response from Nathathai on Feb 4, 2024
Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to Citadines Sukhumvit 11 Bangkok on your next trip to Bangkok. Kind Regards.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Positive: Nice central location, good if you're into nightlife Negative: Water pressure could be a lot stronger for a more comfortable shower Room looked a bit old and worn down, facilities could be cleaner Could still hear a bit of street noise from all the bars and clubs, even though I was on the highest level
Stayed 2 nights in Jan 2024
Response from Nathathai on Jan 31, 2024
Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to Citadines Sukhumvit 11 Bangkok on your next trip to Bangkok. Kind Regards.

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in a good location. Room is very comfortable and modern. Lots of shopping malls MRT is close by. Pool is nice and very private, would stay again.
Stayed 7 nights in Dec 2023
Response from Nathathai on Jan 24, 2024
Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to Citadines Sukhumvit 11 Bangkok on your next trip to Bangkok. Kind Regards.

10/10 Excellent

michael

Liked: Cleanliness, room comfort
My second home
Good stay as always lek and girls great service desk
Stayed 7 nights in Jan 2024
Response from Nathathai on Jan 23, 2024
Thank you very much for your review, we very much appreciate. We look forward to welcoming you back to Citadines Sukhumvit 11 Bangkok for another memorable stay.Kind Regards,

8/10 Good

JOHAN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Nathathai on Jan 23, 2024
Thank you very much for your rating, we very much appreciate. We look forward to welcoming you back to Citadines Sukhumvit 11 Bangkok for another memorable stay.Kind Regards,

10/10 Excellent

michael

Liked: Cleanliness, room comfort
Home from home
As always staff at front desk fantastic. Staff all around the hotel helpful and safe
Stayed 7 nights in Jan 2024
Response from Nathathai on Jan 15, 2024
Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to Citadines Sukhumvit 11 Bangkok on your next trip to Bangkok. Kind Regards.

4/10 Poor

Dyland

Liked: Cleanliness, property conditions & facilities
I paid for 2 days breakfast was told i have to go to mercury hotel to get it what a rip off . I wouldn't recommend booking there .paid $50 for two days breakfast for nothing
Stayed 2 nights in Jan 2024
Response from Nathathai on Jan 15, 2024
Thank you very much for your kind feedback. Your comments will surely be noted for our future improvement and we apologize for any inconvenience. We are looking forward to welcome you again soon.Kind Regards.

10/10 Excellent

Becki, Brawley

Liked: Cleanliness, amenities, property conditions & facilities
I stay here for short stays when I need to visit Bumrungrad hospital. The facilities are good and the location is convenient.
Stayed 3 nights in Nov 2023
Response from Nathathai on Jan 12, 2024
Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to Citadines Sukhumvit 11 Bangkok on your next trip to Bangkok. Kind Regards.

8/10 Good

charles

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Super clean, great staff. Water temp is a bit iffy. Scalding to frigid without moving the valve. If you like a really convenient location this is it. Long showers..not so much.
Stayed 8 nights in Dec 2023
Response from Nathathai on Jan 10, 2024
Greetings from Citadines 11 Bangkok! Thank you for your kind feedback. We are pleased to know that you were satisfied with our service and location. We are looking forward to welcome you again soon.Kind Regards.

4/10 Poor

Jeff

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
We stayed one night and left. Paid for 4 nights. Old and dated. Listed as 4 star hotel. I give it 2.
Stayed 6 nights in Dec 2023
Response from Nathathai on Jan 1, 2024
Thank you very much for your kind feedback. Your comments will surely be noted for our future improvement and we apologize for any inconvenience. We are looking forward to welcome you again soon.Kind Regards.

8/10 Good

Alistair

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from Nathathai on Dec 17, 2023
Thank you very much for your rating, we very much appreciate. We look forward to welcoming you back to Citadines Sukhumvit 11 Bangkok for another memorable stay.Kind Regards,

10/10 Excellent

Glenn

Stayed 2 nights in Dec 2023
Response from Nathathai on Dec 17, 2023
Thank you very much for your rating, we very much appreciate. We look forward to welcoming you back to Citadines Sukhumvit 11 Bangkok for another memorable stay.Kind Regards,

8/10 Good

Ravi

Stayed 3 nights in Dec 2023
Response from Nathathai on Dec 13, 2023
Thank you very much for your rating, we very much appreciate. We look forward to welcoming you back to Citadines Sukhumvit 11 Bangkok for another memorable stay.Kind Regards,

10/10 Excellent

yalda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Nov 2023
Response from Nathathai on Dec 13, 2023
Thank you very much for your review, we very much appreciate. We look forward to welcoming you back to Citadines Sukhumvit 11 Bangkok for another memorable stay.Kind Regards,

10/10 Excellent

Simon

Business traveler
Liked: Room comfort
BANGKOK DECEMBER 2023
My regular Bangkok hotel. Nice hotel with excellent service in a good location at a very reasonable price. I stay here at least once a month.
Stayed 1 night in Dec 2023
Response from Nathathai on Dec 13, 2023
Thank you very much for your review, we very much appreciate. We look forward to welcoming you back to Citadines Sukhumvit 11 Bangkok for another memorable stay.Kind Regards,

6/10 Okay

Richard

Liked: Cleanliness
You get what you pay for
It is vibrant location, so if you are looking for a quiet getaway this not a good choice. All the basics were met in terms of the room, definitely due for a refresh but you get what you pay for so this is reflected in the room rate. Not much privacy in the room so be prepared to be in each others "business" if you are traveling with some one.
Stayed 3 nights in Nov 2023
Response from Nathathai on Dec 13, 2023
Thank you very much for your kind feedback. Your comments will surely be noted for our future improvement and we apologize for any inconvenience. We are looking forward to welcome you again soon.Kind Regards.

8/10 Good

Yen Neo

Traveled with group
Liked: Cleanliness
Noisy surroundings
Not so good as is too noisy , the music from the pubs on the street too loud and the vehicles sound too noisy
Stayed 4 nights in Nov 2023
Response from Nathathai on Dec 5, 2023
Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to Citadines Sukhumvit 11 Bangkok on your next trip to Bangkok. Kind Regards.

10/10 Excellent

Richard, Huntington Beach

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay here. Rooms come with equipped kitchen with dishes and nice sized refrigerator. Perfect location filled with a vast amount of dining options. 5 mins walk to Nana MRT station. Very nice shower with good bathroom and toilet. Great sitting area as well with a roll out partition to separate living areas from bedroom. Enjoyed my stay here and will stay here again.
Stayed 3 nights in Nov 2023
Response from Nathathai on Dec 5, 2023
Thank you very much for your review, we very much appreciate. We look forward to welcoming you back to Citadines Sukhumvit 11 Bangkok for another memorable stay.Kind Regards,

2/10 Terrible

sheikh

Stayed 3 nights in Nov 2023
Response from Nathathai on Dec 5, 2023
Thank you very much for your kind feedback. Your comments will surely be noted for our future improvement and we apologize for any inconvenience. We are looking forward to welcome you again soon.Kind Regards.

8/10 Good

Randy Fabian

Stayed 6 nights in Nov 2023
Response from Nathathai on Dec 27, 2023
Thank you very much for your rating, we very much appreciate. We look forward to welcoming you back to Citadines Sukhumvit 11 Bangkok for another memorable stay.Kind Regards,

10/10 Excellent

Milkeya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property and the best staff ever!!!
Stayed 5 nights in Nov 2023
Response from Nathathai on Dec 13, 2023
Thank you very much for your review, we very much appreciate. We look forward to welcoming you back to Citadines Sukhumvit 11 Bangkok for another memorable stay.Kind Regards,

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff were all courteous and accomodating I highly recommend. A little oasis from the chaos of soi 11
Stayed 16 nights in Nov 2023
Response from Nathathai on Nov 20, 2023
Thank you very much for your review, we very much appreciate. We look forward to welcoming you back to Citadines Sukhumvit 11 Bangkok for another memorable stay.Kind Regards,

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023
Response from Nathathai on Nov 20, 2023
Thank you very much for your rating, we very much appreciate. We look forward to welcoming you back to Citadines Sukhumvit 11 Bangkok for another memorable stay.Kind Regards,

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
I always stay here in BKK and often the hotel staff rooms and overall service is absolutely excellent highly recommend
Stayed 4 nights in Nov 2023
Response from Nathathai on Nov 20, 2023
Thank you very much for your review, we very much appreciate. We look forward to welcoming you back to Citadines Sukhumvit 11 Bangkok for another memorable stay.Kind Regards,

10/10 Excellent

Royston

Liked: Cleanliness, amenities, property conditions & facilities
Great.Full facilities in room.Friendly helpful staff.. Plenty of restaurants,bars and coffee shops.
Stayed 3 nights in Nov 2023
Response from Nathathai on Nov 17, 2023
Thank you very much for your review, we very much appreciate. We look forward to welcoming you back to Citadines Sukhumvit 11 Bangkok for another memorable stay.Kind Regards,

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, room comfort
BANGKOK NOVEMBER 2023
I have stayed here 3-4 times before. Good location and nice rooms at a very fair price. Staff are always friendly and helpful.
Stayed 4 nights in Nov 2023
Response from Nathathai on Nov 13, 2023
Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to Citadines Sukhumvit 11 Bangkok on your next trip to Bangkok. Kind Regards.

8/10 Good

Andrew

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As always excellent parking, and a convenient location, but the soi has become very noisy now at night.
Stayed 1 night in Nov 2023
Response from Nathathai on Nov 9, 2023
Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to Citadines Sukhumvit 11 Bangkok on your next trip to Bangkok. Kind Regards.

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Parking is always excellent Room has plenty of space and is fully functional Shower hot water cycles between freezing and scalding - better temperature control is required on shower
Stayed 1 night in Nov 2023
Response from Nathathai on Nov 9, 2023
Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to Citadines Sukhumvit 11 Bangkok on your next trip to Bangkok. Kind Regards.

6/10 Okay

Alan

Stayed 3 nights in Oct 2023
Response from Nathathai on Nov 9, 2023
Thank you very much for your rating, we very much appreciate. We look forward to welcoming you back to Citadines Sukhumvit 11 Bangkok for another memorable stay.Kind Regards,

10/10 Excellent

Jean

Liked: Cleanliness, room comfort
Stayed 6 nights in Oct 2023
Response from Nathathai on Oct 31, 2023
Thank you very much for your rating, we very much appreciate. We look forward to welcoming you back to Citadines Sukhumvit 11 Bangkok for another memorable stay.Kind Regards,

10/10 Excellent

Gordon

Liked: Cleanliness, property conditions & facilities
Ver friendly and helpful staff. Great housekeeping.
Stayed 8 nights in Oct 2023
Response from Nathathai on Oct 31, 2023
Greetings from Citadines 11 Bangkok! Thank you for your kind feedback. We are pleased to know that you were satisfied with our service. We are looking forward to welcome you again soon.Kind Regards.

8/10 Good

Naima

Traveled with partner
Liked: Cleanliness, amenities
The room that was provided was a street facing room where you were directly opposite the night clubs with the music and noise that would start around 8pm and not stop till 3am. But other than that very clean rooms and the staff are lovely.
Stayed 2 nights in Oct 2023
Response from Nathathai on Oct 31, 2023
Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to Citadines Sukhumvit 11 Bangkok on your next trip to Bangkok. Kind Regards.

10/10 Excellent

michael

Liked: Cleanliness, room comfort
Good people
Great for staying in the middle of action safe
Stayed 5 nights in Oct 2023
Response from Nathathai on Oct 25, 2023
Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to Citadines Sukhumvit 11 Bangkok on your next trip to Bangkok. Kind Regards.

10/10 Excellent

maika

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I usually always choose citadines wheh traveling to bangkok. But I usually stay at citadines soi 8. I like both properties but soi 11 is now my new favorite
Stayed 5 nights in Oct 2023
Response from Nathathai on Oct 25, 2023
Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to Citadines Sukhumvit 11 Bangkok on your next trip to Bangkok. Kind Regards.

6/10 Okay

Hock Chye, SINGAPORE

Stayed 3 nights in Sep 2023
Response from Nathathai on Nov 9, 2023
Thank you very much for your rating, we very much appreciate. We look forward to welcoming you back to Citadines Sukhumvit 11 Bangkok for another memorable stay.Kind Regards,

8/10 Good

Garry

Traveled with group
Liked: Cleanliness
Check in was very ordinary don’t like how this lady was checking me in and then stopped to check in someone else and left me in the lurch
Stayed 1 night in Sep 2023
Response from Nathathai on Oct 21, 2023
Thank you very much for your kind feedback. Your comments will surely be noted for our future improvement and we apologize for any inconvenience. We are looking forward to welcome you again soon.Kind Regards.

10/10 Excellent

michael

Liked: Cleanliness, room comfort
Always good staff everytime
Stayed 3 nights in Oct 2023
Response from Nathathai on Oct 9, 2023
Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to Citadines Sukhumvit 11 Bangkok on your next trip to Bangkok. Kind Regards,

10/10 Excellent

michael

Liked: Cleanliness, room comfort
Always good service.
Stayed 1 night in Sep 2023
Response from Nathathai on Oct 7, 2023
Thank you very much for your review, we very much appreciate. We look forward to welcoming you back to Citadines Sukhumvit 11 Bangkok for another memorable stay.Kind Regards,

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Nathathai on Oct 4, 2023
Thank you very much for your rating, we very much appreciate. We look forward to welcoming you back to Citadines Sukhumvit 11 Bangkok for another memorable stay.Kind Regards,

10/10 Excellent

rocky

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
best service ever specifically the front desk Kartoonn and Package are very nice expert and understandable make our stay much easier its like home
Stayed 10 nights in Sep 2023
Response from Nathathai on Oct 4, 2023
Thank you for taking the time to share your recent experience with us. We are looking forward to welcoming you back to Citadines Sukhumvit 11 Bangkok on your next trip to Bangkok. Kind Regards.