Ratings based on 270 Verified Reviews

4.2 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2018
A comfortable homey stay. One of the few hotels/service apartments in Bangkok with such a large room. Location is great too.
Comment from Hotel Management
Jan 17, 2018 by Jadet, Hotel Management
Thank you for your kind feedback. We delighted that you have enjoyed with our room and location. We look forward to welcoming you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Hotel is near within walking distance to BTS

Posted Jan 6, 2018
Enjoy my 3 nights stay there, there is a 24 hours Thai restaurant 2 mins away from the apartment which very convenient. The apartment staff even help to get a meter taxi to the airport which is very good for guest staying there
Comment from Hotel Management
Jan 17, 2018 by Jadet, Hotel Management
Thank you for your kind feedback. Your compliment will encourage us to deliver better service to our patron guest. We are looking forward to welcoming you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Second time and more to come

Posted Dec 11, 2017
Second time I’ve been here and still this hotel does not disappoint - great location on soi 16 near terminal 21 and Asok station (both accessible via a linkway in Exchange Tower) with bars and cafes and restaurants as well as Foodland and many roadside food carts to buy snacks and bites from. Room is so comfortable and relaxing I admit to spending hours in there instead of going out to explore and enjoy the nightlife!
Comment from Hotel Management
Dec 18, 2017 by Jadet, Hotel Management
Thank you for your feedback which will be shared with the team at Citadines Sukhumvit 16 Bangkok. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta GA

Small, clean apartment type hotel

Posted Nov 28, 2017
Pros: clean, quiet and comfortable hotel
Cons: Internet speed, desk chair in room, very hard
Location: Food Land and Family Mart, massage shops and coffee shop near by. Also the Sky Train is about 5 minutes away.
Good apartment type hotel and a relatively quiet Soi. Rooms are good size, bathroom kind of cramp but the place is clean and well-maintained. Small pool and gym with machine machines on the top floor and a dining room on the lower floor. Free 1MG internet but you can pay to upgrade to higher. Check in and out was easy. Hotel as a great mixture of guest and overall it was a good stay.
Comment from Hotel Management
Dec 2, 2017 by Jadet., Hotel Management
Hi Mar, Thank you so much for your kind feedback. We look forward to welcoming you soon.
5 out of 5
by Karen

Will recommend!!!

Posted Oct 23, 2017 on Hotels
I had a wonderful stay at citadine 16. Been travelling to bangkok 3x a year. First time in this hotel. Room was big and spacious. Amenities is provided too. I can bring my kid next time. Pool was abit small, but acceptable. Location was good too, around 6-7min walk. Receptionist all very nice and approachable. Take note, the security guard also very friendly... Will definitely come back and stay here again!!!
Comment from Hotel Management
Oct 27, 2017 by Natthadol Patthamadilok, Hotel Management
Dear Karen, We truly appreciate your feedback. It will definitely encourage our team to go extra mile to serve our residents better. We are most delighted to learn that you had an enjoyable time and enjoyed our room and location. It was our absolute pleasure having you with us and we really hope to welcome you back to Citadines Sukhumvit 16 Bangkok again very soon. Kind regards, Wanida B Guest Service Manager
4 out of 5
by Jae Sung

Good Choice....

Posted Oct 19, 2017 on Hotels
The location is quite good. BTS not far away. Near access to Terminal21 where you can nice food at Pier21.
Comment from Hotel Management
Oct 23, 2017 by Natthadol Patthamadilok, Hotel Management
Dear Jae Sung, We truly appreciate your feedback. It will definitely encourage our team to go extra mile to serve our residents better. We are most delighted to learn that you had an enjoyable time and enjoyed our hotel's location. It was our absolute pleasure having you with us and we really hope to welcome you back to Citadines Sukhumvit 16 Bangkok again very soon. Kind regards, Wanida B Guest Service Manager
5 out of 5
by Eric

good

Posted Oct 16, 2017 on Hotels
it was a good hotel. excellent service. good location. fair price
Comment from Hotel Management
Oct 20, 2017 by Natthadol Patthamadilok, Hotel Management
Dear Eric, Thank you very much for your wonderful review, we very much appreciate. We are most delighted to hear that you enjoyed our facilities and great service rendered by our staff. From all of us at Citadines Sukhumvit 16 Bangkok, we look forward to welcoming you back for another memorable stay. Kind regards, Wanida Guest Service Manager
4 out of 5
by A verified traveler

Posted Oct 12, 2017 on Hotels
Comment from Hotel Management
Oct 20, 2017 by Natthadol Patthamadilok, Hotel Management
Dear Guest, Thank you very much for taking the time to share your stay experience with us. We look forward to welcoming you back to Citadines Sukhumvit 16 Bangkok with warm welcome. Kind regards, Wanida Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great apartment like hotel in a very central area

Posted Oct 10, 2017
Pros: Read above my experience.
Cons: Can hear many neighbors so close, price changes too much, weird lighting system, small TV, slow internet, terrible gym, small pool
Location: malls everywhere nearby, Foodland, BTS and MRT stations, bars, clubs
If you want to feel like being in an apartment, come here. Very nice spaced living room, bedroom, bathroom (I love the separate room for toilet), kitchen (great fridge and kitchenware, microwave), location (as good as it gets in the heart of Bangkok), cleanliness, furniture, safety.
Comment from Hotel Management
Oct 12, 2017 by Wanida, Hotel Management
Dear Mek, Thank you for taking the time to share your feedback with us. Firstly, please accept my most sincere apologies for the inconvenience you have encountered with regards to the layout of room. We do hope that in spite of your disappointment, we will have the pleasure of welcoming you back in the future. Kind regards, Wanida B Guest Service Manager Kind regards, Wanida B Guest Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from bangkok

Quiet hotel

Posted Sep 29, 2017
All you want from a hotel, clean, quiet and comfy, you can't go wrong with this hotel.
Comment from Hotel Management
Sep 29, 2017 by Wanida, Hotel Management
Dear Jay, Your comments are received with much appreciation. Your positive feedback will certainly encourage our team to go the extra mile to serve our residents better. Thank you very much and we would love to welcome you back to Citadines Sukhumvit 16 Bangkok in the for another pleasant stay. Kind regards, Wanida Guest Service Manager