Ratings based on 543 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Ohio
Close to the buzz but quietPosted Jul 17, 2016
Pros: Generous staff, the upgrade, location.
Cons: The fixtures and the carpets...just overall renovation.
Location: Soi 11 is near Nana station. The street itself is bustling with lots of foreign bars and food joints.
We were upgraded to the platinum suite upon arrival which was very generous of the staff. The breakfast runs a good 4 hours which is convenient for people with varying schedules. It's at the end of Soi 11 and the walk to the station is 15 minutes long, but the hotel provides tuk-tuks to get there so it's not a big problem. Slightly on the older end, this hotel could do with a renovation since some of the bathroom fittings are worn out and the carpets are a bit musty, but it's not a big problem. While I'm sure there are cheaper hotels with better everything, we booked this at a short notice and lucked out with a great room.
by A verified traveler from NY NY USA
Hotel NightmarePosted Jul 6, 2016
Cons: knock it down and build a new holiday inn
Location: well, nice blues club down the street. and nice veggie restaurant at the end of soi 1, also its on a cabbie short cut route so there is a lot of traff
Worst Hotel ever. Can't Imagine how it has a 4star rating. Pictures on This website are misleading. I got ripped off for more money to switch out of a foul smelling, sticky room with old dingy soiled furniture to another room of the same stinky lack luster caliper. When checking in, Staff was rude The "jacuzzi" was 100 years old and shower did not work (see Pix)... repair boy came and looked at it but never fixed it. Fixtures were falling off the wall in the tub and mold was everywhere. I could go on & on but its raising my BP. The gym is also moldy smelling dirty and all the equipment is rusty and in disrepair. The breakfast was passable and the egg station great! But the furniture was covered in goo and soiled / sticky. Its as if the cleaning staff was blindfolded while working. Before this experience I trusted Expedia, but now, I am not so sure.
by A verified traveler
Posted Jun 30, 2016 on Hotels
by tim from London
Night staff shockingPosted Jun 16, 2016 on Hotels
Very bad night time service arrived 8pm and experienced the worst check in experience ever. In fairness during the day the ladies are perfect. Had a shower and found no towels in room. Had to call down to the same chap who checked me in and 20min later I had some towels.
for Everyoneby A verified traveler
Good servicePosted Jun 11, 2016 on Orbitz
Very good staff, room clean and big great value for the money spent
Posted Jun 3, 2016 on Hotels
by Medhat from Egypt.
Nice location.Posted Jun 2, 2016 on Hotels
by Michael from Cincinnati, Ohio
Great Hotel!!Posted May 26, 2016 on Hotels
Wonderful hotel! First night I was upgraded for free to a suite. Several hours later the toilet was broken and was upgraded into a master suite again.... FREE! Hotel offers great tour packages for short term and long term visitors. Breakfast was very cheap but didn't have a large selection of western food.
for Everyoneby A verified traveler
Good locationPosted May 21, 2016
Pretty decent but a little dated. Great location. Breakfast was average.
by Shakil from Canada
Posted May 19, 2016 on Hotels
The hotel rooms need complete renovation. Hotel staffs are great. It's at the end of soy 11, so need to walk a bit to go anywhere!!