Ratings based on 232 Verified Reviews

3.9 out of 5
86% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Unhappy Experience

Posted Jun 9, 2017
Pros: staff were friendly.
Cons: Telephone service and Restaurant service.
I stayed at Salil Hotel at Soi 8, Sukhumvit. Room was too small. Telephone didn't work. Staff were friendly. No lobby. Reception area smelled food from the attached restaurant. I will find other hotels to stay next time.
Comment from Hotel Management
Jun 17, 2017 by Suphattra S., Hotel Management
Thank you for e-mail, we will improve our service and handle the problem. We apologize any inconvenience.
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Excellent for the price

Posted May 6, 2017
It was a great hotel for such a cheap price. The room was a bit tight but it was good for a couple of nights. Friendly staff and walkable.
Comment from Hotel Management
Jun 16, 2017 by Suphattra S., Hotel Management
Thank you for your comment, we are improve our service.
1 out of 5
by Leiah

Staffs lax attitude encourages scammers

Posted Apr 14, 2017 on Hotels
Spend 8 days in Bangkok with no incident UNTIL arriving at sukhumvit soi 8. Taxi service from the airport tried to pull a well-known scam of “forgetting to use the meter” - the posted rate card clearly showed that the fair that was supposed to be 250Baht. All of sudden the driver understood English once we refused to pay the 700Baht that he claimed we agreed. The hotel “staff” then intervened but on the TAXI Drivers behalf – arguing that we should pay the fair or the driver would call the police. Later approached by the same guy to ask if we’d be interested in seeing the Grand Palace. We select 1/2 tour. Should have known better than to trust the Taxi driver’s ally! Picked up at 7am & driven to 8 hotels, switched shuttles to “pick up guests;” our guide then leaves for ½ hour to find a lost guests. By 10:30 we had spent hours on a shuttle with our destination nowhere in sight. We call Mr. Rattanopas, tour company owner, but reached hotel reception. We explained we’re in Chinatown - not the Grand Palace. The front desk staff were unhelpful/unprofessional - although” not associated” with Exclusive Tours Thailand Co., Ltd they allow this company to run shop from their lobby plus to list their hotel phone/address on his business card. The staff doesn’t get that if you allow someone to do business in your business that directly affects you. Unfortunate that so many people try the “don’t speak English” trip to manipulate situations. Very difficult to have anything good to comment.
3 out of 5
by A verified traveler from USA

Okay for the price but not great.

Posted Feb 14, 2017
They offer a free golf cart transfer to and from the main road (near the Nana BTS). We had an issue with pipe work going on outside so were without water for 13 hours. Despite this, the staff refused to give us a free late checkout and said it would be 500 baht. We thought about this option and ultimately decided to go for it. When we returned to the counter, the staff said it would be 800 baht for late check out. I'm unsure if the staff just makes up the charge each time or what. It seemed a bit weird. The room was okay--bed was very hard but the AC worked well and the size was good. The shower did not have good pressure (we were on the third floor) and it was very difficult to have it hold a single temperature (it was either cold or boiling hot). Overall, the room and location were okay for the price.
5 out of 5
Recommended
for Everyone
by A verified traveler

Peaceful location

Posted Oct 3, 2016
Like the peacefulness of the street. Although the hotel is located deep inside but we don't have any problem reaching bts station or 711 as it provides buggy For 24 hours. Overall is good until you met a crazy customers who staying next to you shouting and laughing in the midnight.
4 out of 5
by A verified traveler

Nice place - will come back

Posted Sep 16, 2016 on Hotels
Friendly staff - really nice area - quiet end of Soi 8 Small restaurant and cafe - serving good food and breakfast
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 5, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from vancouver

Spacious rooms, positive experience

Posted Aug 7, 2016
Our stay at the Salil Hotel was a positive experience. We enjoyed our stay and would recommend to anyone visiting Bangkok. Pros: location close to sky train, free golf cart shuttle service, large comfortable room, friendly staff, clean rooms, air conditioning, great wifi, great area for food, massage and shopping Cons: walk back from Sukuhmvit without golf cart was about 10 minutes each time. Thank you for great customer service and a great visit!
Comment from Hotel Management
Sep 8, 2016 by Tik, Hotel Management
Thank you for choosing to stay with us and taking the time to share your feedback and we hope to have another opportunity of welcoming you back very soon.
4 out of 5
by DAVID from uk

Posted Apr 4, 2016 on Hotels
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Thank you for choosing to stay with us and taking the time to share your feedback and we hope to have another opportunity of welcoming you back very soon.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 15, 2015 on Hotels