Outdoor pool, free cabanas, pool umbrellas
Check availability

Reviews of The Athenee Hotel, a Luxury Collection Hotel, Bangkok

5 out of 5
The Athenee Hotel, a Luxury Collection Hotel, Bangkok
61 Wireless Road (Witthayu), Lumpini, Pathumwan, Bangkok, Bangkok

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 1001 reviews" "
Rating 8 - Good. 241 out of 1001 reviews" "
Rating 6 - Okay. 50 out of 1001 reviews" "
Rating 4 - Poor. 15 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful one-night stay at The Athenee Hotel, and only wish we could have stayed longer! The service was exceptional, with every staff member going above and beyond to help. All staff members were so friendly, and were wonderful with our children as well. The pool area is beautiful and the gym is really well-equipped. We had a family room (2 rooms connected) which was super comfortable and great for our larger family. When I informed the hotel it was our son’s birthday, they arranged some gorgeous decorations & surprise treats on our room for our arrival, and our son felt super special. We would definitely stay here again, and hope to be back in the near future!
Stayed 1 night in Apr 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of the many hotels that we have chosen over the years, the Athenee Hotel in Bangkok was among the very best. While this was not our first time to Bangkok, this was our first stay at this hotel. It is centrally located, and a very short walk from a Sky Train station, which allowed us easy access to many parts of the City. The hotel is the epitome of elegance from the moment you walk in. Our room was very well appointed, and the hotel was a true oasis of relaxation after returning from touring the city. Of the greatest note, however, was the service provided by the employees of this hotel (with one exception that I will describe later). From the moment we walked in the door, there were warm welcomes and greetings from the doormen, the bell staff and even security. Our check in, while lengthy, was gracious. And of note, our encounters with Day, Kook, Phueng, Nammon and Bogie were incredible - each of them going above and beyond and out of their way to assure that our stay was memorable, comfortable and extraordinary. They all deserve special thanks! The only individual that was a disappointment was a member of the concierge staff, who we were seeking some help from on our last day - he was stiff, unfriendly and unpleasant- I don’t think that he was Thai. He was notable only because of the contrast he drew from literally every other person we encountered on staff, and doesn’t take away from the overall experience. The next time we visit Bangkok, we will definitely stay at the

10/10 Excellent

Ann

Stayed 2 nights in Mar 2024

10/10 Excellent

Kellie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, lovely pool, amazing staff. Very nice room. Restaurants on second floor disappointing. Coffee shop was great, buffet very good.
Stayed 5 nights in Feb 2024
Response from Ross Park, Executive Assistant Manager on Mar 14, 2024
Dear Khun Kellie,Thank you for taking the time to give us your feedback. We do indeed appreciate your compliments that you enjoyed overall stay with us. I would, however, also like to thank you for sharing the areas we can improve on. We will be sure to look into the points you raised to see that we improve on this moving forward.Once again, thank you for being a value guest and we hope to serve you again whenever your travels bring you back to our hotel in Bangkok.Kind Regards,

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel! Cab driver who was secured by hotel took total advantage of us on way to airport. Would definitely return to Athenee.
Stayed 2 nights in Jan 2024
Response from Ross Park, Executive Assistant Manager on Jan 22, 2024
Dear Khun Joel,Thank you for taking the time to give us your feedback. It is always encouraging to hear positive feedback from valued guest. Regretfully, the cab situation was disappointing. We appreciate your feedback and we look forward to your return.Sincerely,

10/10 Excellent

Clio

Stayed 7 nights in Jan 2024
Response from Ross Park, Executive Assistant Manager on Jan 22, 2024
Dear Khun Clio,Thank you for taking the time to share your feedback during your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok. We are grateful for your support and I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.Sincerely,

10/10 Excellent

MATTHEW

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, wonderful service, loved the location
Stayed 3 nights in Jan 2024
Response from Ross Park, Executive Assistant Manager on Jan 22, 2024
Dear Khun MATTHEW,Thank you for choosing The Athenee Hotel, a Luxury Collection Hotel, for your recent stay, and for taking the time to share your wonderful feedback.We are absolutely delighted to hear that you had a fantastic experience with us.We can't wait to welcome you back for another exceptional stay, where we'll continue to create wonderful memories together. Thank you once again, and we look forward to your return.Sincerely,

10/10 Excellent

Valerie

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Amazing Stay!
Amazing hotel. Great customer service. Amazing bar and buffet. Rooms are clean. Pool is beautiful. Definitely would come back!
Stayed 4 nights in Jan 2024
Response from Ross Park, Executive Assistant Manger on Jan 22, 2024
Dear Khun Valerie,We are delighted to learn that you had great stay experience with us. It is receiving such feedback that makes us strive to offer the best possible service, with thoughtfulness and grace.We are grateful for your support and I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.Sincerely,

10/10 Excellent

darin

Liked: Cleanliness, staff & service, property conditions & facilities
location, pool area and the reception
Stayed 6 nights in Dec 2023
Response from Ross Park, Executive Asistant Manager on Jan 23, 2024
Dear Khun darin,Thank you very much for sharing your stay experiences on Expedia.com. We are pleased to learn that you thoroughly enjoyed your time at our hotel, centrally located in Bangkok with its proximity to numerous tourist attractions and convenient access to BTS and MRT public transportation.We also appreciate your kind words to our Front Office team, as we pride ourselves on delivering exceptional service to all our valued guest. We wish we will have another opportunity to welcoming you back at our hotel.Warm Regards,

10/10 Excellent

Jing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent. Staffs are very friendly. The buffet breakfast is a lot nicer than the one we had at Phuket. Would like to go back again.
Stayed 4 nights in Dec 2023
Response from Ross Park, Executive Assistant Manager on Jan 23, 2024
Dear Khun Jing,Thank you for your recent stay with us in The Athenee Hotel, a Luxury Collection Hotel and for sharing such great feedback on Expedia.com.We are pleased to read that you appreciated service from our team, as we pride ourselves on delivering a memorable experience to all our valued guests. Moreover, we are happy to know that you enjoyed our signature buffet and the diverse array of culinary options.Again, thank you for taking your time to share comment. We are looking forward to welcoming you for another fantastic stay.Sincerely,

10/10 Excellent

AGNES

Stayed 3 nights in Dec 2023
Response from Choo Leng Goh, General Manager on Jan 23, 2024
Dear Khun AGNES,Thank you for your most recent stay in The Athenee Hotel, a Luxury Collection Hotel, Bangkok and for graciously rating us 10/10. We are truly delighted to hear that your recent experience with us was exceptional.Please do let us know should your travel brings you to Bangkok again. We are looking forward to welcoming you for another wonderful stay.Sincerely,

10/10 Excellent

Sut Ieng

Stayed 3 nights in Dec 2023
Response from Ross Park, Executive Assistant Manager on Jan 23, 2024
Dear Khun Sut leng,Thank you for your most recent stay in The Athenee Hotel, a Luxury Collection Hotel, Bangkok and for graciously rating us 5/5. We are truly delighted to hear that your recent experience with us was exceptional.Please do let us know should your travel brings you to Bangkok again. We are looking forward to welcoming you for another wonderful stay.Sincerely,

8/10 Good

Fahimeh

Stayed 4 nights in Dec 2023
Response from Ross Park, Executive Assistant Manager on Jan 23, 2024
Dear Khun Fahimeh,Thank you for your recent stay with us in The Athenee Hotel, a Luxury Collection Hotel. We have noticed that you rated us 4 out of 5 which is not considered high as standard. Your satisfaction is of utmost importance to us, we would appreciate if you would be kind enough to contact us to share your personal feedback. This information will enable us to continually monitor and improve the service we offer.We sincerely hope to have the opportunity to welcome you back to our hotel, and we look forward to the chance to make your next experience even more memorable.Sincerely,

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding!
Simply an outstanding hotel Thank you
Stayed 3 nights in Dec 2023
Response from Pathira Riley, Director of Guest Engagement on Dec 21, 2023
Thank you for taking the time to complete our survey during your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok We are delighted to learn that you had great stay experience with us. It is receiving such feedback that makes us strive to offer the best possible service, with thoughtfulness and grace.We are grateful for your support and I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.

10/10 Excellent

Kit Fong Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good choice of breakfast. The water in swimming pool isnt very clean. Staff are helpful and polite.
Stayed 1 night in Dec 2023
Response from Pathira Riley Director of Guest Engagement on Dec 18, 2023
Thank you for taking the time to complete our survey during your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok. We are grateful for your support and I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
This is a great hotel. The spa services are amazing and the staff extremely helpful. I have stayed here on every trip to Bangkok.
Stayed 4 nights in Dec 2023
Response from Pathira Riley, Director of Guest Engagement on Dec 12, 2023
Many thanks for choosing to stay with us in The Athenee Hotel, a Luxury Collection Hotel, Bangkok and for taking the time to share your feedback. It is our pleasure to receive such compliment of having “great hotel" from our valued guest. I will be sure to share your kind comments to our team for further improving our service.Thank you once again for your comment and recommendation. We wish we may have opportunity to welcoming you back for another amazing stay.

8/10 Good

YU

Stayed 1 night in Dec 2023
Response from Pathira Riley, Director of Guest Engagement on Dec 12, 2023
Thank you for taking the time to complete our survey during your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok. We are grateful for your support and I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.

10/10 Excellent

SEYEON

Stayed 3 nights in Dec 2023
Response from Pathira Riley, Director of Guest Engagement on Dec 12, 2023
Thank you very much for sharing such great feedback. We are glad to know that you had a positive experience with us.Your satisfaction is our top priority, and we are constantly striving to exceed our guests' expectations. We will make sure to share your feedback with our associates, as it will serve as an encouragement for them to continue providing exceptional service to all our guests.We look forward to welcoming you back in the future and providing you with another outstanding experience.

10/10 Excellent

Chor Ming

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the prime location, and exceptional service we received. We were traveling with our infant and all the staff made us feel so welcome. We also loved the club lounge, would have been better if we had been offered an upgrade as a Marriott Bonvoy Gold Elite member
Stayed 3 nights in Dec 2023
Response from Pathira Riley, Director of Guest Engagement on Dec 12, 2023
Thank you very much for sharing such great feedback. We are glad to know that you had a positive experience with us.Your satisfaction is our top priority, and we are constantly striving to exceed our guests' expectations. We will make sure to share your feedback with our associates, as it will serve as an encouragement for them to continue providing exceptional service to all our guests.We look forward to welcoming you back in the future and providing you with another outstanding experience.

10/10 Excellent

Chantana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was the best
Stayed 3 nights in Nov 2023
Response from Pathira Riley on Nov 15, 2023
Thank you very much for sharing such great feedback. We are glad to know that you had a positive experience with us.Your satisfaction is our top priority, and we are constantly striving to exceed our guests' expectations. We will make sure to share your feedback with our associates, as it will serve as an encouragement for them to continue providing exceptional service to all our guests.We look forward to welcoming you back in the future and providing you with another outstanding experience. Best regards,

10/10 Excellent

Wilson

Stayed 2 nights in Nov 2023
Response from Pathira Riley, Director of Guest Engagement on Nov 6, 2023
Thank you for your most recent stay in The Athenee Hotel, a Luxury Collection Hotel, Bangkok. We are delighted to learn that you had great stay experience with us. It is receiving such feedback that makes us strive to offer the best possible service, with thoughtfulness and grace.We are grateful for your support and I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to stay here.
Great location. Great service. Really enjoyed the selection of food on offer at the various restaurants.
Stayed 3 nights in Oct 2023
Response from Pathira Riley, Director of Guest Engagement on Nov 6, 2023
Thank you for your most recent stay in The Athenee Hotel, a Luxury Collection Hotel, Bangkok. We are delighted to learn that you had great stay experience with us. It is receiving such feedback that makes us strive to offer the best possible service, with thoughtfulness and grace.We are grateful for your support and I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were courteous and pleasant always.
Stayed 4 nights in Oct 2023
Response from ChooLeng Goh (Ms), General Manager on Oct 17, 2023
Dear Khun Jose,Thank you for sharing such great feedback. We are pleased to read that you appreciated service from our team, as we pride ourselves on delivering a memorable experience to all our valued guests. In closing, may I thank you once again for taking the time to share your experience during your recent visit. We are looking forward to welcoming you for another wonderful stay.Sincerely,

10/10 Excellent

Paul, Nashua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from ChooLeng Goh (Ms), General Manager on Oct 17, 2023
Dear Khun Paul,Thank you very much for sharing such great feedback. We are glad to know that you had a positive experience with us.Your satisfaction is our top priority, and we are constantly striving to exceed our guests' expectations. We will make sure to share your feedback with our associates, as it will serve as an encouragement for them to continue providing exceptional service to all our guests.We look forward to welcoming you back in the future and providing you with another outstanding experience. Sincerely,

10/10 Excellent

Carolyn

Stayed 6 nights in Oct 2023
Response from Pathira Riley, Director of Guest Engagement on Nov 6, 2023
Thank you for your most recent stay in The Athenee Hotel, a Luxury Collection Hotel, Bangkok. We are delighted to learn that you had great stay experience with us. It is receiving such feedback that makes us strive to offer the best possible service, with thoughtfulness and grace.We are grateful for your support and I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.

8/10 Good

Derek, Anchorage

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly.
Stayed 7 nights in Oct 2023
Response from ChooLeng Goh (Ms), General Manager on Oct 17, 2023
Dear Khun Derek,Thank you for taking the time to complete our survey during your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok.Your kind comments are greatly appreciated and I have passed on your compliments to our associates with my appreciation.I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.Sincerely,

10/10 Excellent

Leopoldo Jaime

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management took careful attention to the details of each room. Everything I needed was there, accessible, and in the right places. No need to familiarize myself with the room's amenities.
Stayed 1 night in Oct 2023
Response from ChooLeng Goh (Ms), General Manager on Oct 17, 2023
Dear Khun Leopoldo Jaime,Thank you for taking the time to share your wonderful feedback. We are absolutely delighted to hear that you had a fantastic experience with us and that our dedicated team made your stay truly memorable. Providing exceptional service is at the heart of what we do, and it brings us immense joy to know that we succeeded in making your time with us special. Your kind words are truly appreciated, and they motivate us to keep exceeding our guests' expectations. We can't wait to welcome you back for another exceptional stay, where we'll continue to create wonderful memories together. Thank you once again, and we look forward to your return.Sincerely,

10/10 Excellent

SHANG

Stayed 2 nights in Oct 2023
Response from Kay on Oct 6, 2023
Thank you for your most recent stay in The Athenee Hotel, a Luxury Collection Hotel, Bangkok. We are delighted to learn that you had great stay experience with us. It is receiving such feedback that makes us strive to offer the best possible service, with thoughtfulness and grace.We are grateful for your support and I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.Pathira Riley Director of Guest Engagement

10/10 Excellent

BURCIN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly people. They help you each and every tasks and recommend good options for your days.
Stayed 5 nights in Sep 2023
Response from Kay on Oct 2, 2023
Thank you very much for sharing such great feedback. We are glad to know that you had a positive experience with us.Your satisfaction is our top priority, and we are constantly striving to exceed our guests' expectations. We will make sure to share your feedback with our associates, as it will serve as an encouragement for them to continue providing exceptional service to all our guests.We look forward to welcoming you back in the future and providing you with another outstanding experience. Best regards, Pathira Riley Director of Guest Engagement

10/10 Excellent

xiao

Stayed 4 nights in Sep 2023
Response from Kay on Sep 18, 2023
Thank you for taking the time to complete our survey during your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok. We are grateful for your support and I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.Pathira Riley Director of Guest Engagement

10/10 Excellent

Abdulrahman

Stayed 1 night in Sep 2023
Response from Pathira Riley on Sep 9, 2023
Thank you for taking the time to complete our survey during your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok. It is truly grateful to receive such a great score from you. Once again, I appreciate you taking the time to for survey. We hope to welcome you again soon.

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023
Response from Pathira Riley on Sep 9, 2023
Thank you for taking the time to complete our survey during your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok. We are grateful for your support and we do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.

10/10 Excellent

Mason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 4 nights in Jul 2023
Response from ChooLeng GOH (Ms), General Manager on Jul 24, 2023
Dear Khun Mason,Thank you for taking the time to give us your feedback during your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok and for letting me know how impressed you were with the service you received. It is always encouraging to hear positive feedback from valued guest. Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely,

10/10 Excellent

Pui King

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from ChooLeng GOH (Ms), General Manager on Jul 11, 2023
Dear Khun Pui King,Thank you very much for sharing such great feedback. We are glad to know that you had a positive experience with us.Your satisfaction is our top priority, and we are constantly striving to exceed our guests' expectations. We will make sure to share your feedback with our associates, as it will serve as an encouragement for them to continue providing exceptional service to all our guests.We look forward to welcoming you back in the future and providing you with another outstanding experience. Sincerely,

10/10 Excellent

CHAN

Stayed 3 nights in Jul 2023
Response from ChooLeng GOH (Ms), General Manager on Jul 11, 2023
Dear Khun CHAN,Thank you very much for sharing such great feedback. We are glad to know that you had a positive experience with us.Your satisfaction is our top priority, and we are constantly striving to exceed our guests' expectations. We will make sure to share your feedback with our associates, as it will serve as an encouragement for them to continue providing exceptional service to all our guests.We look forward to welcoming you back in the future and providing you with another outstanding experience. Sincerely,

10/10 Excellent

Enrico

Stayed 1 night in Jun 2023
Response from ChooLeng GOH (Ms), General Manager on Jun 16, 2023
Dear Khun Enrico,Thank you for taking the time to complete our survey during your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok. We are grateful for your support and I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.Sincerely,

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service
The best one in Bangkok!
Stayed 3 nights in Jun 2023
Response from ChooLeng GOH (Ms), General Manager on Jun 16, 2023
Dear Khun Michael,Thank you for taking the time to complete our survey during your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok. Your satisfaction is our top priority, and we are constantly striving to exceed our guests' expectations. We look forward to welcoming you back in the future and providing you with another outstanding experience. Sincerely,

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Atheneum is an excellent hotel with outstanding service. The spa and dining options are top notch.
Stayed 7 nights in May 2023
Response from ChooLeng GOH (Ms), General Manager on Jun 1, 2023
Dear Khun Richard,Thank you for taking the time to share your experience during your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok. It is truly grateful to receive such great comment from valued guest that you appreciated warm Thai hospitality from our team. I have passed on your compliments to our associates with my appreciation. I am sure that your kind word will definitely be a motivation for them.In closing, may I thank you once again for taking the time to share your feedback. Please do let us know should your travel brings you to Bangkok again. We are looking forward to welcoming you for another wonderful stay.Sincerely,

10/10 Excellent

EUN-YOUNG

Stayed 3 nights in May 2023
Response from ChooLeng GOH (Ms), General Manager on May 18, 2023
Dear Khun EUN-YOUNG,Thank you for your most recent stay in The Athenee Hotel, a Luxury Collection Hotel, Bangkok. We are delighted to learn that you had great stay experience with us. It is receiving such feedback that makes us strive to offer the best possible service, with thoughtfulness and grace.We are grateful for your support and I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.Sincerely,

10/10 Excellent

Peng Him

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would like to thank for your hotel staff excellent and very friendly services and attitude. They are Mr. Tun, Win Grab Ton, Aon Suriya, Ex and Ms Bella as well as those ladies cleaning my room 1017. I would strongly revisit the Athenee hotel again and strongly recommend to my friends, relatives, colleagues and whoever I know. Morning breakfast was great and enjoyable as well as the services. Well done and keep up and maintain Athenee fantastic, great and excellent services, spirit and culture which are more than 7 stars !
Stayed 3 nights in May 2023
Response from ChooLeng GOH (Ms), General Manager on May 15, 2023
Dear Khun Peng Him,Thank you for your recent stay with us in The Athenee Hotel, a Luxury Collection Hotel, Bangkok and for sharing such great feedback on Expedia.As a team, we pride ourselves on delivering a memorable hotel experience during your travels and I am delighted to read that you appreciated service from our team especially by Front Office and Concierge team. I am sure that your kind word will definitely be a motivation for them. I will share your feedback with all of our leadership and ensure the associates highlighted are recognized.Again, thank you for taking your time to share comment. We are looking forward to welcoming you for another fantastic stay.Sincerely,

10/10 Excellent

Kyoungkook

Stayed 3 nights in May 2023
Response from ChooLeng GOH (Ms), General Manager on May 18, 2023
Dear Khun Kyoungkook,Thank you very much for taking your time to share your experience. It is receiving such feedback that makes us strive to offer the best possible service, with thoughtfulness and grace. We are looking forward to welcoming you for another occasion.Sincerely,

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from ChooLeng Goh (Ms), General Manager on May 22, 2023
Dear Khun Jessica,Thank you for taking the time to give us your feedback and please accept my apologies for the delayed response. I hadn't seen your review until now. I have noticed that you rated us 4 out of 5 which is not considered high as standard. I would appreciate if you would be kind enough to contact us to share your personal feedback. This information will enable us to continually monitor and improve the service we offer.We hope to welcome you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the future.

10/10 Excellent

Rotem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from ChooLeng GOH (Ms), General Manager on Apr 17, 2023
Dear Khun Rotem,Thank you for your most recent stay in The Athenee Hotel, a Luxury Collection Hotel, Bangkok. We are delighted to learn that you had great stay experience with us. Please do let us know should your travel brings you to Bangkok again. We are looking forward to welcoming you for another wonderful stay.Sincerely,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from ChooLeng GOH (Ms), General Manager on Apr 15, 2023
Dear Valued Guest,We are delighted to learn that you had great stay experience with us. It is receiving such feedback that makes us strive to offer the best possible service, with thoughtfulness and grace.We are grateful for your support and I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.Sincerely,

10/10 Excellent

Tak Chi

Stayed 2 nights in Apr 2023
Response from ChooLeng GOH (Ms), General Manager on Apr 15, 2023
Dear Khun Tak Chi,Thank you for your most recent stay in The Athenee Hotel, a Luxury Collection Hotel, Bangkok and for sharing kind comment. We are delighted to learn that you had great stay experience with us, and most importantly you appreciated service provided by our team. Please do let us know should your travel brings you to Bangkok again. We are looking forward to welcoming you for another wonderful stay.Sincerely,

10/10 Excellent

PEI NING

Stayed 4 nights in Mar 2023
Response from ChooLeng GOH (Ms), General Manager on Mar 30, 2023
Dear Khun PEI NING,Thank you for taking the time to give us your feedback during your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok and for letting us know how impressed you were with the service you received. It is always encouraging to hear positive feedback from valued guest. Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Michael

Stayed 4 nights in Mar 2023
Response from ChooLeng GOH (Ms), General Manager on Mar 30, 2023
Dear Khun Michael,Thank you for taking the time to give us your feedback during your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok and for letting me know how impressed you were with the service you received. It is always encouraging to hear positive feedback from valued guest. Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Warm Regards,

10/10 Excellent

Ma Rica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities and staff are world-class
Stayed 3 nights in Feb 2023
Response from ChooLeng GOH (Ms), General Manager on Mar 30, 2023
Dear Khun Ma Rica,We are delighted to learn that you had great stay experience with us. It is receiving such feedback that makes us strive to offer the best possible service, with thoughtfulness and grace.We are grateful for your support and I do look forward to welcoming you back to The Athenee Hotel, a Luxury Collection Hotel, Bangkok in the near future.Warm Regards,

6/10 Okay

ERIC

Stayed 1 night in Feb 2023

10/10 Excellent

Cali

Stayed 3 nights in Feb 2023
Response from ChooLeng GOH (Ms), General Manager on Mar 30, 2023
Dear Khun Cali,Please accept my apologies for the delayed response.Thank you for taking the time to give us your feedback during your recent visit to The Athenee Hotel, a Luxury Collection Hotel, Bangkok and for letting me know how impressed you were with the service you received. It is always encouraging to hear positive feedback from valued guest. Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Warm Regards,