Ratings based on 655 Verified Reviews

4.6 out of 5
89% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great Value for a Five Star

Posted Dec 12, 2017
Quite impressed with this hotel Very attentive staff and definitely a great value
4 out of 5
Recommended
for Everyone
by A verified traveler from Thailand

Very nice hotel

Posted Dec 12, 2017
The decorations and the facilities were very nice. The room was very clean and big. The food was good. The service was good excepts the front deck when check-out. There was only one person at the frontdesk.
5 out of 5
Recommended
for Everyone
by A verified traveler

A hotel with great services in the heart of BKK

Posted Nov 27, 2017
Pros: The staffs.
Cons: N/A
Location: Nearby Ploenchit BTS sky train station, which make it even easier to get to many malls.
A nice hotel with great staffs. They all were willing to help without hesitation. Also, the location of the hotel is nearby the BTS sky train which make it easier to travel around.
Comment from Hotel Management
Nov 30, 2017 by TheAtheneeHotel, Hotel Management
Dear Guest, Thank you very much for taking the time to share feedback of your recent stay with us. We are indeed located in a very convenient location in Bangkok, just steps from BTS Phloenchit skytrain station and we am glad you had enjoyed it. Our team strives to deliver memorable experiences for our guests and we are delighted that you had recognized it. We all look forward to the next opportunity of welcoming you back soon. Yours truly, Gilles E Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Best Pool, Best rooms, Best staff, best prices BKK

Posted Nov 26, 2017
Pros: Staff, pool, rooms, bed, prices, location.
Cons: Nothing. Keep up the great work!
Location: Great malls nearby! Close to Sukhumvit, clubs, BTS, bars, restaurants...
I would absolutely hands down stay here again. Best hotel yet in my travels through Bangkok. I stay in high end hotels and most disappoint in some way or another, but not this one. This one had me blown away at every little detail. I look forward to staying again.
Comment from Hotel Management
Nov 28, 2017 by TheAtheneeHotel, Hotel Management
Dear Jason, Thank you for taking the time to share your feedback of your stay at The Athenee Hotel. We are delighted that our team had been able to make your visit to Bangkok more memorable and we look forward to the next opportunity of welcoming you back once again in the near future. Yours truly, Gilles E Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort McMurray

Good location to utilize Sky Train

Posted Nov 24, 2017
Pros: Luxury Rating was correct
Location: Great area easy for access to shopping and transport system - not great if you are trying to use car but this is true for this area of Bangkok
Hotel treated us very well every time needed to utilize staff for questions they were great , room and food were great will choose again if have the chance
Comment from Hotel Management
Nov 27, 2017 by TheAtheneeHotel, Hotel Management
Dear Glenn, Thank you very much for taking the time to share feedback of your stay at The Athenee Hotel. We are indeed located in a great location in central Bangkok. I am also delighted that our team was able to play a part in making your stay more memorable. We look forward to welcoming you back soon. Yours truly, Gilles E Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 13, 2017
Very friendly staff, great location, spacious rooms for Bangkok
Comment from Hotel Management
Nov 14, 2017 by TheAtheneeHotel, Hotel Management
Dear Guest, Thank you very much for taking the time to share feedback of your recent stay with us. We are delighted to read that you had enjoyed the comforts of our guestrooms and that our team of Luxury Collection ambassadors had been able to be play a part in making your visit to Bangkok more memorable. We look forward to the next opportunity of welcoming you back soon. Yours truly, Gilles E Hotel Manager
2 out of 5
by A verified traveler

Beautiful Design, Terrible Service

Posted Nov 6, 2017
The check-in process was easy and quick but the service in the restaurant and bar was beyond disappointing. They were very slow to bring menus, drinks, food and the bill. Our orders were incorrect twice and still they charged us for their mistake. I will give them credit for bringing over bug spray at dusk and turning on fans to alleviate the annoyance of mosquitoes.
Comment from Hotel Management
Nov 9, 2017 by TheAtheneeHotel, Hotel Management
Dear Guest, Thank you very much for taking the time to share feedback of your recent stay with us. I am glad to hear that the check-in process was quick and easy. However, I am very sorry to hear that the level of service at our restaurant and bar had not met your expectations. I have shared your feedback with our Director of Food & Beverage to ensure that this is improved moving forward. I will be glad to assist you in the near future if you plan another trip to Bangkok that will enable us to regain confidence in our property in the near future. Yours truly, Gilles E Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel.

Posted Sep 24, 2017
5 star hotel, breakfast buffet is great, many choices with abundant of fruits.
3 out of 5
by A verified traveler from dallas, texas

Tired hotel. Everything looks stale

Posted Sep 17, 2017
Staff was friendly. Location is good for shopping. Facilities kneed a more vibrant, fresher look. Definitely not worthy of five star rating. I would give it a 3.5 stars
Comment from Hotel Management
Sep 25, 2017 by PlazaAtheneeBangkok, Hotel Management
Dear Rana, Thank you very much for taking the time to share feedback of your recent stay with us. We are glad to read that you had enjoyed the convenience of our central location and the level of customer service by our team. We kept an authentic Thai design for the remodeling of our hotel at the end of 2015 which focus on the heritage of the Kandhavas Palace, which was located on our ground and was home of Princess Valaya Alongkorn. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Bangkok. Do not hesitate to reach me prior your next visit that we could make your next stay memorable. Yours truly, Gilles Evrard Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from California USA

Amazing hotel!

Posted Sep 8, 2017
The staff here is exceptional, the rooms are very very clean. Would highly recommend to anyone traveling for business or leisure.
Comment from Hotel Management
Sep 11, 2017 by PlazaAtheneeBangkok, Hotel Management
Dear Jason, Thank you very much for taking the time to share feedback of your recent stay with us. We are delighted that you had enjoyed the comforts f our guestrooms and the level of customer service by our team. We look forward to the next opportunity of welcoming you back soon for another memorable experience. Yours truly, Gilles Evrard Hotel Manager