Ratings based on 663 Verified Reviews

4.6 out of 5
88% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Great location and good food

Posted Jan 8, 2018
Great swimming pool and gym facilities I tried the spa and it was perfect to end the stay of 7 days Staff was really kind and helpful and the hotel is grand with comfortable bedrooms Breakfast offers a wide range of food and location is really convenient
Comment from Hotel Management
Jan 9, 2018 by TheAtheneeHotel, Hotel Management
Dear Jacqlyn, Thank you for staying at the Athenee Hotel, a Luxury Collection Hotel and reviewing our hotel. We are glad to read that you like the space in the room, with enough light and a modern design. Our pool is indeed surrounded by a nice green garden with large palm trees where you can relax and talk a stroll around our path. Thank you for commenting the politeness and helpful associates and I hope we can welcome you again very soon at our hotel when visiting Bangkok Yours truly Gilles E Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Worthy 5 stars hotel

Posted Jan 3, 2018
For the price , i think it is really value for money for a 5 star hotel. The room view was great, spacious and one can pay just a little bit more to enjoy the royal lounge benefits which include free tea break and cocktails. There is nespresso machine in the room as well. Location was good as it is near to BTS station and for me, the highlight was the really awesome breakfast with a wide variety of food. What impresses me was the juice station where you can choose your own blend. Service was superb and staff were very attentive to one's needs. One thing to highlight is that one is not allowed to wear slippers to the restaurant for breakfast which is totally fine for me.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great Value for a Five Star

Posted Dec 12, 2017
Quite impressed with this hotel Very attentive staff and definitely a great value
Comment from Hotel Management
Dec 28, 2017 by TheAtheneeHotel, Hotel Management
Dear G Thank you for sharing your feedback of your recent stay at The Athenee Hotel. We are glad that you had enjoyed the hospitality of our team and look forward to the next opportunity of welcoming you back soon. Yours truly Gilles E Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Thailand

Very nice hotel

Posted Dec 12, 2017
The decorations and the facilities were very nice. The room was very clean and big. The food was good. The service was good excepts the front deck when check-out. There was only one person at the frontdesk.
Comment from Hotel Management
Dec 28, 2017 by TheAtheneeHotel, Hotel Management
Dear earn Thank you for sharing your feedback of your stay at The Athenee Hotel. Our room have just been fully renovated with a Thai Heritage décor related to our hotel build on Royal Land. We have added various decorations and shapes, and patterns taken from the Princess Valaya Alongkorn Palace whom once live on our land in the early 1900. I would also like to thank you for your feedback and apologize on your check-out experience which had been shared with our Front Office team for improvement. We hope to welcome you back soon to experience the improvement. Yours truly, Gilles E Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

A hotel with great services in the heart of BKK

Posted Nov 27, 2017
Pros: The staffs.
Cons: N/A
Location: Nearby Ploenchit BTS sky train station, which make it even easier to get to many malls.
A nice hotel with great staffs. They all were willing to help without hesitation. Also, the location of the hotel is nearby the BTS sky train which make it easier to travel around.
Comment from Hotel Management
Nov 30, 2017 by TheAtheneeHotel, Hotel Management
Dear Guest, Thank you very much for taking the time to share feedback of your recent stay with us. We are indeed located in a very convenient location in Bangkok, just steps from BTS Phloenchit skytrain station and we am glad you had enjoyed it. Our team strives to deliver memorable experiences for our guests and we are delighted that you had recognized it. We all look forward to the next opportunity of welcoming you back soon. Yours truly, Gilles E Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Best Pool, Best rooms, Best staff, best prices BKK

Posted Nov 26, 2017
Pros: Staff, pool, rooms, bed, prices, location.
Cons: Nothing. Keep up the great work!
Location: Great malls nearby! Close to Sukhumvit, clubs, BTS, bars, restaurants...
I would absolutely hands down stay here again. Best hotel yet in my travels through Bangkok. I stay in high end hotels and most disappoint in some way or another, but not this one. This one had me blown away at every little detail. I look forward to staying again.
Comment from Hotel Management
Nov 28, 2017 by TheAtheneeHotel, Hotel Management
Dear Jason, Thank you for taking the time to share your feedback of your stay at The Athenee Hotel. We are delighted that our team had been able to make your visit to Bangkok more memorable and we look forward to the next opportunity of welcoming you back once again in the near future. Yours truly, Gilles E Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort McMurray

Good location to utilize Sky Train

Posted Nov 24, 2017
Pros: Luxury Rating was correct
Location: Great area easy for access to shopping and transport system - not great if you are trying to use car but this is true for this area of Bangkok
Hotel treated us very well every time needed to utilize staff for questions they were great , room and food were great will choose again if have the chance
Comment from Hotel Management
Nov 27, 2017 by TheAtheneeHotel, Hotel Management
Dear Glenn, Thank you very much for taking the time to share feedback of your stay at The Athenee Hotel. We are indeed located in a great location in central Bangkok. I am also delighted that our team was able to play a part in making your stay more memorable. We look forward to welcoming you back soon. Yours truly, Gilles E Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 13, 2017
Very friendly staff, great location, spacious rooms for Bangkok
Comment from Hotel Management
Nov 14, 2017 by TheAtheneeHotel, Hotel Management
Dear Guest, Thank you very much for taking the time to share feedback of your recent stay with us. We are delighted to read that you had enjoyed the comforts of our guestrooms and that our team of Luxury Collection ambassadors had been able to be play a part in making your visit to Bangkok more memorable. We look forward to the next opportunity of welcoming you back soon. Yours truly, Gilles E Hotel Manager
2 out of 5
by A verified traveler

Beautiful Design, Terrible Service

Posted Nov 6, 2017
The check-in process was easy and quick but the service in the restaurant and bar was beyond disappointing. They were very slow to bring menus, drinks, food and the bill. Our orders were incorrect twice and still they charged us for their mistake. I will give them credit for bringing over bug spray at dusk and turning on fans to alleviate the annoyance of mosquitoes.
Comment from Hotel Management
Nov 9, 2017 by TheAtheneeHotel, Hotel Management
Dear Guest, Thank you very much for taking the time to share feedback of your recent stay with us. I am glad to hear that the check-in process was quick and easy. However, I am very sorry to hear that the level of service at our restaurant and bar had not met your expectations. I have shared your feedback with our Director of Food & Beverage to ensure that this is improved moving forward. I will be glad to assist you in the near future if you plan another trip to Bangkok that will enable us to regain confidence in our property in the near future. Yours truly, Gilles E Hotel Manager
5 out of 5
by Ronald

A wonderful hotel

Posted Oct 16, 2017 on Hotels
Amazing! We totally enjoyed our four night stay and will return.
Comment from Hotel Management
Oct 19, 2017
Dear Ronald, Thank you for choosing The Athenee Hotel, a Luxury Collection Hotel for your stay in Bangkok. We are happy to read that you had an amazing stay with us. We hope we can welcome you again very soon to enjoy our guest room and our customer service. Yours truly Gilles Evrard Hotel Manager