Ratings based on 397 Verified Reviews

4.4 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice area

Posted Sep 21, 2017
Good hotel friendly staff very clean there is nothing else to say
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Nice hotel, close to main attractions, polite staf

Posted Sep 12, 2017
Excellent and comfortable. Close to everywhere. Nice breakfast and courteous staff.
Comment from Hotel Management
Sep 16, 2017 by Miss Saba Rasouli Guest Relation Manager, Hotel Management
Dear Sherif, We are really appreciate that you took the time to send valuable comments about your stay at our hotel. I am glad to hear that you took the adventage of our faboulus location. We are exceptionally lucky to be situated in such a fantastic location and we are pleased to hear that you appreciate the surroundigs as much as we do. It is lovely to be conveniently situated within walking distance of Ayasofya, Blue Mosque, Topkapi Palace, Hippodrome area and Central of Sultanahmet. I am delighted to read, you like our delicious breakfast. We strive delivery friendly and professional service and it makes us really happy to see that we succeed. We are so happy to know that the staff was able to assist you with whatever you need. Please don’t take too long to comeback as all the team at Saba Sultan Hotel is looking forward to welcome you back. Please take care. Best Regards From Istanbul,
5 out of 5
Recommended
for Everyone
by A verified traveler from turkey

Very friendly and helpful staff

Posted Sep 2, 2017
-Staff were all very friendly and helpful - Location was great- close to main attractions
Comment from Hotel Management
Sep 14, 2017 by Miss Saba Rasouli Guest Relation Manager, Hotel Management
Dear Ilk, Thank you so much for your five stars review of your stay with us at Saba Sultan Hotel. We strive delivery friendly and professional service and it makes us really happy to see that we succeed. We are so happy to know that the staff was able to assist you with whatever you need. I am glad to hear that you took the adventage of our faboulus location. We are exceptionally lucky to be situated in such a fantastic location and we are pleased to hear that you appreciate the surroundigs as much as we do. It is lovely to be conveniently situated within walking distance of Ayasofya, Blue Mosque, Topkapi Palace, Hippodrome area and Central of Sultanahmet. It is wonderful to see that you had a lovely time with us and to read your comments on the staff. We take great pride in ensuring that each guest has a memorable stay and it makes us verry happy when we see our guests living with a smile on their faces as you did. Please don’t take too long to comeback as all the team at Saba Sultan Hotel is looking forward to welcome you back. Best Regards From Istanbul
4 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Good location friendly staff

Posted Aug 30, 2017
Very friendly staff and good breakfast. Location is very close to all main attractions. One star deducted because we were promised a larger room when upgraded to additional bed at extra cost but extra bed was put in same small room although full cost was taken.
Comment from Hotel Management
Sep 2, 2017 by Saba Rasouli Guest Relation Manager, Hotel Management
Dear Haroon, Thank you posting a review of your stay. We work so very hard to have our guests feel very special and well cared for during their visit to Saba Sultan Hotel and so I am truly sorry to read that you felt a little down by your experience. But I think there is a misunderstanding. Because the extra you paid is not for a larger room, but for the extra bed. The rules are very clear. We are obliged to ask you for a supplement for extra beds. We would love to give you a larger room. But we are in high season, and the larger rooms have been reserved by other guests. I am really sorry, but if you had warned us at the time of booking, there will not have been this problem. We strive delivery friendly and professional service and it makes us really happy to see that we succeed. We are so happy to know that the staff was able to assist you with whatever you need. We are realy happy to see that you enjoyed our breakfast. As you mentioned within review we are exceptionally lucky to be situated in such a fantastic location and we are pleased to hear that you appreciate the surroundings as much as we do. We are really sorry that you are disappointed with our hotel. We promise you, that the next time you return we will do our best for you to be happy. Thank you for sharing your experience and we hope to able to welcome you back again. Best Regards From Istanbul.
4 out of 5
Recommended
for Everyone
by A verified traveler from whashinhto state

Nice hotel

Posted Aug 30, 2017
Every things in the hotel were just right, the staff and workers
Comment from Hotel Management
Sep 2, 2017 by Saba Rasouli Guest Relation Manager, Hotel Management
Dear Ghada, We are really appreciate that you took the time to send valuable comments about your stay at our hotel. We strive delivery friendly and professional service and it makes us really happy to see that we succeed. We are so happy to know that the staff was able to assist you with whatever you need. Please don’t take too long to comeback as all the team at Saba Sultan Hotel is looking forward to welcome you back. Hope to see you again. Best Regards From Istanbul.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Perfect experience on my second visit

Posted Aug 17, 2017
Pros: Everything
Cons: a bin in my room!
Location: blue mosque, hagia sofia, basilica sisterne, sultan ahmet square, turkish baths, shopping, tram, restuarants and bars and much more
I have visited Istanbul twice now in the last 5 years and this is the second time i have stayed at Saba Sultan. Like last time, I couldn't fault it! the only thing - and it is a minor thing - is that i booked possibly the best room on offer but there was a small but important thing missing. There was no bin in my room! the only bin was in the bathroom which is rightly tiny but not enough for general rubbish. Other than this, I cannot fault this hotel. the staff are amazing, the rooms are clean and spacious, the views are incredible, the walk to the main square is effortless! will definitely be returning again not only to Istanbul but to Saba Sultan.
Comment from Hotel Management
Sep 2, 2017 by Saba Rasouli Guest Relation Manager, Hotel Management
Dear Junaid, It is with pleasure that I read your review abour your recent stay at Saba Sultan Hotel. Thank you very much for your generous revirew. As you mentioned within review we are exceptionally lucky to be situated in such a fantastic location and we are pleased to hear that you appreciate the surroundings as much as we do. We strive delivery friendly and professional service and it makes us really happy to see that we succeed. We are so happy to know that the staff was able to assist you with whatever you need. It is great to know that you found your room to be spacious and clean. These are personally cleaning by my executive housekeeper, whom I already shared your feedback. We work so very hard to have our guests feel very special and well cared for during their visit to Saba Sultan Hotel and so I am truly sorry to read that you felt a little down by your experience. Please next time, just tell us, and we will solve the problem as soon as possible. Please don’t take too long to comeback as all the team at Saba Sultan Hotel is looking forward to welcome you back. All the team is looking forward to welcome you back on your next visit to Istanbul. Thanks being the one of the best customer. Best Regards From Istanbul.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Comfy, friendly staff, good breakfast, clean

Posted Aug 14, 2017
Pros: Location, cleanliness, hotel staff and breakfast
Cons: only if the bathrooms were slightly bigger but it could be just me.
Location: 5-7 min walk to Blue Mosque, topkapi palace, hagia sophia, Local Tram (Sultan Ahmet), Sea front, local food places.
Very close to most of the historical sites and was greeted with local information handy which was a good thing for someone new to Istanbul. I def recommend this hotel and the sea view room.
Comment from Hotel Management
Sep 16, 2017 by Miss Saba Rasouli Guest Relation Manager, Hotel Management
Dear Bilal, Many thanks for taking time to express your compliments of the Saba Sultan Hotel, based on your recent stay. We strive to give customers an enjoyable stay and we are happy to see that this has been achieved. As you mentioned within review we are exceptionally lucky to be situated in such a fantastic location and we are pleased to hear that you appreciate the surroundings as much as we do. It is great to know that you found your room to be clean. These are personally cleaning by my executive housekeeper, whom I already shared your feedback. We strive delivery friendly and professional service and it makes us really happy to see that we succeed. We are so happy to know that the staff was able to assist you with whatever you need. I am delighted to read, you like our breakfast. We greatly appreciate your recommandation to our future guests and hope it won’t be too long before we get to welcome you back for another great stay. Please take care. Best Regards From Istanbul
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Florida

Amazing

Posted Aug 6, 2017
Our stay at Saba Sultan was wonderful! Staff was cooperative, friendly and extremely professional; room was squeaky clean and comfortable. We always looked forward to going back to our comfortable room and surroundings after walking all day. The girls in the kitchen made a great jog with breakfast and the Reception staff was always there to assist us.
Comment from Hotel Management
Sep 20, 2017 by Miss Saba Rasouli Guest Relation Manager, Hotel Management
Dear Leonor, Many thanks for taking time to express your compliments of the Saba Sultan Hotel, based on your recent stay. We strive delivery friendly and professional service and it makes us really happy to see that we succeed. We are so happy to know that the staff was able to assist you with whatever you need. It is great to know that you found your room to be confortable and clean. These are personally cleaning by my executive housekeeper, whom I already shared your feedback. We are realy happy to see that you enjoyed our breakfast. It was such a pleasure having you stay with us. Thank you for sharing your experience and we hope to able to welcome you back again. Best Regards From Istanbul
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Jul 24, 2017
A very prestigious hotel with a very friendly group of staff. Excellent location in the middle of everything. And very clean!
Comment from Hotel Management
Sep 20, 2017 by Miss Saba Rasouli Guest Relation Manager, Hotel Management
Dear Guest, We are really appreciate that you took the time to send valuable comments about your stay at our hotel. We strive delivery friendly and professional service and it makes us really happy to see that we succeed. We are so happy to know that the staff was able to assist you with whatever you need. I am glad to hear that you took the adventage of our faboulus location. We are exceptionally lucky to be situated in such a fantastic location and we are pleased to hear that you appreciate the surroundigs as much as we do. It is lovely to be conveniently situated within walking distance of Ayasofya, Blue Mosque, Topkapi Palace, Hippodrome area and Central of Sultanahmet. It is great to know that you found your room to be clean. These are personally cleaning by my executive housekeeper, whom I already shared your feedback. It was such a pleasure having you stay with us. All the team is looking forward to welcome you back on your next visit to Istanbul. Best Regards From Istanbul
4 out of 5
Recommended
for Everyone
by A verified traveler

Very Good Location

Posted Jul 17, 2017
Pros: Location
Location: Five minutes from all of interest.
Very Good overall but would have liked a larger room.
Comment from Hotel Management
Jul 20, 2017 by Miss Saba Rasouli Guest Relation Manager, Hotel Management
Dear Guest, Thanks for your positive feedback. You can not imagine how happy you made us, with your kind words. As you mentioned within review we are exceptionally lucky to be situated in such a fantastic location and we are pleased to hear that you appreciate the surroundings as much as we do. Thank you posting a review of your stay. We work so very hard to have our guests feel very special and well cared for during their visit to Saba Sultan Hotel and so I am truly sorry to read that you felt a little down by your experience. Unfortunatly, some of our rooms are smaller than others, but we could be happy to do our best to accommodate any request for larger room if and when you book your next stay. Please don’t take too long to comeback as all the team at Saba Sultan Hotel is looking forward to welcome you back. Best Regards From Istanbul.