Ratings based on 53 Verified Reviews

3.2 out of 5
44% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
2.9 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from florida

this is not a hotel for a couple nor a family

Posted Dec 31, 2016
The hotel have a 6 rooms it is an apartments style located in a very small street with no parking ,the rooms are very small and I dont have to tell you about bed bugs
Comment from Hotel Management
Feb 13, 2017 by iskender, Hotel Management
this is nice hotel if you check on booking you will see also our commet
1 out of 5
by A verified traveler

Very bad and it ruined my holiday. A disaster

Posted Aug 23, 2016 on Ebookers
Very bad. Small rooms. Dirty broken smelly furniture and dirty sheets and pillow cases. Kitchen without cooker or microwave or a kettle even no spoons or knifes or forkes. Poor breakfast with flys on food. No air condition in dinning room very worm and uncomfotable. Dinning tables and chairs not suitable for adults but for kids. No botles of water supply as promised. The entrance to the apartment is very dirty and lots of people work in front of the entrance with boxes of corns at the entrance make you feels very uncomfortable. Internet is very poor and disconnected most of the time with no connection in the abatement. Air conditions autmatically go off around 5 am and you wake up sweating key of rooms were not available twice and I have to wait for my keys and staff brings them from outside the hotel?!!!!!. Occasionaly breakfast run out before time one day I asked for bread and the girl in the kitchen said bread has finished and it was 10 am (breakfast finishes at 10:30) breakfast start late 08:30 which very unsuitable. Also no enough cutlery in dinning room no enough cups and in several occasions I brought my spoons with me for breakfast. This hotel is a disaster by all means and I will not recommend it for any body even for free.
3 out of 5
Recommended
for Families
by A verified traveler from Algiers

Perfect Location

Posted Aug 10, 2016
Pros: I like the location, and the availability of transoprtation.
Cons: cleanses should be improved,also the coordination with Expedia for early reservations
Location: lot of touristic area to visit, sultan Ahmed mosque, topkapi palace, Turkish bath, also you can take a boat from marama to make a tour on the bosphur.
I choose this hotel because of his perfect location, in the old part of Istanbul, near to sultan Ahmed and topkapi palace, i liked the fact that it`s 5min walking from the tram stop,and the area was safe, with plenty of tourists.
Comment from Hotel Management
Mar 3, 2017 by LESAFRAN, Hotel Management
THANK MYOU VERY MUCH
5 out of 5
by ahmtyvsgl from istanbul

very nice hotel

Posted Jun 5, 2016 on Hotels
i was there 3 times and the hotel getting good. hotel rooms are historicial and they had very high ceiling. hotel stuff are very good.
Comment from Hotel Management
Mar 1, 2017
WE ARE GRATEFUL TO YOU İN ORDER TO YOU STAYED İN OUR HOTEL
2 out of 5
by A verified traveler from USA

Dishonest staff, incorrect information.

Posted Apr 26, 2016 on Orbitz
Pros: Location.
Cons: Cleanliness, honesty, accuracy, mostly everything.
Location: Sultanahmet
We booked a 2 bedroom apartment, with space for up to 8 people. We were a family of 5 looking forward to spending time together. When we got there they gave us 2 rooms, one for 3 people, one for 2 people. One of the rooms had a cot that barely fit in the room. The floors were not cleaned, and teh windows were a huge danger. When we discussed with the manager he simply said that the apartment wasn't ready, so this was the better option. We also were told we would be able to have an early breakfast since 2 of us had to leave before the breakfast start time. When we arrived, the man said he didn't know about it, and nothing was ready. When he finally started to get food out, he said "I'm a man, only the woman can make breakfast", which upset my wife immensely. He also then went on a 15 minute rant about the other staff and how poorly run the hotel was. Not a good sign. Do not stay here, there are hundreds of better options.
Comment from Hotel Management
Apr 30, 2016 by Le safran suite magamenet, Hotel Management
Dear Mr Bower, Firstly, we thank you for choosing our hotel for the duration of your stay in Istanbul. I would like explain you why we did not give you the apartment with 2 rooms; the first reason is that the wi-fi had a connection problem and also the problem with the heating at the time your arrival. Considering this,we we thought of your comfort and altered your reservation in the main building of the hotel with one triple and a double room at the same floor. It was not possible to make a discount since you had directly paid to the agent and we did not ask you any payment and extras. Maybe we couldn’t express ourselves to you very well but we have given you the best available rooms for your comfort. We wish you all the best Best Regards, Orhan ÖZKARDEŞ (Mr) Sales & Marketing Manager
4 out of 5
by A verified traveler

Posted Nov 29, 2015 on Hotels
Comment from Hotel Management
Jun 25, 2016 by Le Safran Suite Team, Hotel Management
Dear Valued Guest, Thank you very much for your priceless comment about Le Safran Suite Hotel We, as the whole team, are very flattered to hear your satistaction with your stay in our property. Thank you so much for your nice comment about our Hotel. You made very important points about the location of the hotel and it's quietness. And we are also happy for your comment about the staff, it really motivates us. We are delighted to read your great review post your stay in Le Safran Suite Hotel. It gives us great pleasure to know that you thoroughly enjoyed your experience with us in Le Safran Suite Hotel. We have communicated your feedback to the entire team at the hotel as I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence in the future. We are looking forward to welcoming you back in Le Safran Suite Hotel Istanbul. Meanwhile please do not hesitate to contact me for any further assistance. Yours Sincerely, Orhan ÖZKARDEŞ (Mr)
5 out of 5
by ahmet

good hotel

Posted Nov 21, 2015 on Hotels
i really like this hotel. was have such a great time at this hotel...
3 out of 5
by A verified traveler

Old hotel building

Posted Nov 15, 2015 on Hotels
The hotel is quite old. May need some renovation soon . Friendly staff. Good location.
Comment from Hotel Management
Jun 25, 2016 by Le Safran Suite Team, Hotel Management
Dear Valued Guest, Thank you very much for your priceless comment about Le Safran Suite Hotel We, as the whole team, are very flattered to hear your satistaction with your stay in our property. Thank you so much for your nice comment about our Hotel. You made very important points about the location of the hotel and it's quietness. And we are also happy for your comment about the staff, it really motivates us. We are delighted to read your great review post your stay in Le Safran Suite Hotel. It gives us great pleasure to know that you thoroughly enjoyed your experience with us in Le Safran Suite Hotel. We have communicated your feedback to the entire team at the hotel as I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence in the future. We are looking forward to welcoming you back in Le Safran Suite Hotel Istanbul. Meanwhile please do not hesitate to contact me for any further assistance. Yours Sincerely, Orhan ÖZKARDEŞ (Mr)
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Superb location for seeing the sights

Posted Aug 21, 2015
Pros: Its location, old-world charm and value for money.
Location: Easy walking access to Agia Sofia, Blue Mosque, Topkapi Palace, Basilica Cistern, terminus for the hop-on hop-off bus, shops and restaurants.
Perfectly placed for easy walking access to Agia Sofia, Blue Mosque, Topkapi Palace and Basilica Cistern. Also to the terminus for the hop-on hop-off bus. There are plenty of restaurants nearby, including at least a couple of roof-top ones with great views. The Grand Bazaar is only a 15-minute walk. The facilities are basic but our rooms were clean and comfortable, and the en-suite freshly decorated. The staff were welcoming and friendly. The breakfast was not fancy, but generous. Overall the hotel was great value for money and I would go there again.
Comment from Hotel Management
Sep 8, 2015 by Orhan Özkardeş, Hotel Management
Dear Valued Guest, Thank you very much for your priceless comment about Le Safran Suite Hotel We, as the whole team, are very flattered to hear your satistaction with your stay in our property. Thank you so much for your nice comment about our Hotel.
4 out of 5
by A verified traveler

Good location near to the attraction

Posted Jan 23, 2015 on Hotels
Very easy to reach the attraction by foot. The staff is friendly, the breakfast is good.
Comment from Hotel Management
Jun 25, 2016 by Le Safran Suite Team, Hotel Management
Dear Valued Guest, Thank you very much for your priceless comment about Le Safran Suite Hotel We, as the whole team, are very flattered to hear your satistaction with your stay in our property. Thank you so much for your nice comment about our Hotel. You made very important points about the location of the hotel and it's quietness. And we are also happy for your comment about the staff, it really motivates us. We are delighted to read your great review post your stay in Le Safran Suite Hotel. It gives us great pleasure to know that you thoroughly enjoyed your experience with us in Le Safran Suite Hotel. We have communicated your feedback to the entire team at the hotel as I am certain that this will serve as a source of inspiration for us to achieve higher standards of excellence in the future. We are looking forward to welcoming you back in Le Safran Suite Hotel Istanbul. Meanwhile please do not hesitate to contact me for any further assistance. Yours Sincerely, Orhan ÖZKARDEŞ (Mr)