Ratings based on 59 Verified Reviews

4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel. Would recommend to anyone

Posted Jul 27, 2017
An amazing experience with this hotel. Whatever queries we had, they would strive to do their best to help us, that also includes booking taxis at very good prices. Hotel staff were extremely friendly and made our stay so much better. Would book again with this hotel
Comment from Hotel Management
Aug 1, 2017 by Tarik, Hotel Management
Thanks for your message, we are very happy with you good comments. We hope to see you in our hotel again. Best Regards, Tarık Özkalkan
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Intimitely close to Sultanahmet mosque

Posted Jul 24, 2017
Loved the proximity to the Blue Mosque: fabulous roof top views and sounds of muzzein call to prayer. Staff friendly and helpful during my 6 day stay Breakfast very middle eastern style: lots of vegetable dishes, cheeses and yoghurts. Very healthy and filling to start the day!
Comment from Hotel Management
Aug 1, 2017 by Tarik, Hotel Management
Thanks for your message, we are very happy with you comments. I hope next time we will do our best and we will have perfect point from you. And we hope to see you again in our hotel. Best Regards, Tarık Özkalkan
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to most visiting areas

Posted Jul 24, 2017
Enjoyed the holiday hotel was excellent but could have provided continental breakfast visited a lot of historical places easy walking facilities
Comment from Hotel Management
Aug 1, 2017 by Tarik, Hotel Management
Thanks for your message, we are very happy with you good comments. We hope to see you in our hotel for your next visit to istanbul. Best Regards, Tarık Özkalkan
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Small pleasant hotel

Posted Jun 26, 2017
Pros: The location. Rooftop terrace. Very clean and tidy. Interesting breakfast.
Cons: We stayed 5 nights and our coffee, tea and bottled water were not renewed, even after asking.
Location: Excellent location. walking distance to lots of different mosques, museums, palaces.
We enjoyed our stay and found the staff very helpful and welcoming. We upgraded to a larger room, which we found more comfortable for our needs.
Comment from Hotel Management
Jun 29, 2017 by tö, Hotel Management
Dear Julie, Thanks for your e-mail and I am so sorry about missing point that you have. however, this complimentary drinks only for the first day. That's why we did not replace that, I think we did not understand each other very well. Anyway, we are sorry again for that point, otherwise I am very happy that you enjoyed your stay. Please feel free to contact with us if you have any more questions or comment in our hotel or Istanbul. Best Regards, Tarık Özkalkan Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Location. Excellent Value. Excellent Sta

Posted May 6, 2017
I stayed a week and would gladly book again Hotel Sarnic. Most of the sights in an easy walking distance. Breakfast buffe varied and well taken care of. Spotless clean. Staff always availaable and assist you with a smile. Fine view from the terrace of the Blue Mosque. Good restaurants around. The bed in my room one of the best I have slept in.
Comment from Hotel Management
Jun 29, 2017 by tö, Hotel Management
Thanks for your message, we are very happy to have a good comment about us from you. I have we will see you in Istanbul and you will choose us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ontario (Canada)

Wonderful hotel, location couldn't be more perfect

Posted Apr 23, 2017
Pros: Great location!, clean, wonderful staff, complementary breakfasts
Cons: I know it's difficult to add lifts to old buildings; my parents managed 1 flight of stairs well enough. It's just something guests should be aware of.
Location: Walking distance to every! local attraction! Blue Mosque, Grand Bazaar, Aya Sophia, Spice Market, museums, cisterns, everything. It's wonderful.
Everything about our ten-day stay at this hotel was so lovely! Starting from the complementary pick-up from the airport (which was such a relief and comfort, and the driver - even though his English was pretty basic - was so warm and kind and helpful) to our check-in, the staff were all so polite and helpful at every step. It's easy for us, as tourists from Canada, to feel silly or ignorant but the local culture or history or food scene or how even just how to get about town - the concierge and staff made us feel at ease and even anticipated what we were trying to ask for or might like, on occasions. They offered options about which tours to take, which sights to visit (and in which order!), local restaurants to try, as well as fun commentary about local history and politics. I also loved that they would mail out postcards that we might want to send to family and friends. My father wanted to experience the local trains, so they gave detailed instructions on how to do this and which routes to take. They also advised us on what the going taxi rates were, so we wouldn't be taken advantage of. They were accommodating about their breakfast hours, and even with my elderly father - they were patient when explaining things (sometimes repeatedly) and that is something I appreciated very much. The hotel itself was clean (very important!) - no trace of mold or rot or moisture in unwanted places - and solidly built. The decor and ambiance of the dining hall was pretty nice, as well.
5 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant experience

Posted Apr 19, 2017
Very good location close to the main tourist attractions,clean and cosy, nice and polite staff. I enjoyed my stay here and would definitely recommend it to my friends.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Very close to the tourist side

Posted Apr 15, 2017
Very kind staff,very clean room and great breakfast
5 out of 5
by Esther

Stay here

Posted Feb 1, 2017 on Hotels
Unfortunately the roof top terrace was closed during our visit but otherwise it was first-rate. The airport pick up was most welcome.
3 out of 5
by A verified traveler

Great location

Posted Jan 20, 2017
Pros: Nice room
Cons: Breakfast, no lift, and staff need to be more friendly and accomodating.
Location: Local attractions
Nice room, comfortable bed, good location. Breakfast disappointing well below what is offered at hotels of similar or less rating. Quality and variety of food was not very good. Hotel staff need to be more friendly and more professional. You are lucky if you can get a smile or greeting as you walk up and down stairs. The person in charge of the kitchen is quite abrupt with the young waiter being the most friendly. Urgent change of attitude of staff required.