Ratings based on 675 Verified Reviews

4.2 out of 5
92% of guests recommend
4.2 Room cleanliness
4.5 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from London

Not the best facilities but good staff

Posted Oct 29, 2017
Pros: The location and staff.
Cons: The decor, the bathrooms, the smell and the cleaners being more aware.
Location: Great location, blue mosqe, ayasofia and topkapi palace all nearby. Metro station walking distance and nearby all restaurants.
We arrived at the hotel and were pleased with the transfer and welcome from staff. The first room we were given was very dark and had a twin beds and not the requested double. The drawers and wardrobes were in bad condition and there was no bin or water in the room. We then walked into the bathroom which smelt like a sewer, very bad small. We immediately changed rooms, this room was better but again the same smell. Next day we got a decent room but again very limited facilities. On a few occasions someone tried to walk into our room in the morning and once we the cleaner opened the door without knocking. The staff were very helpful and we would say that they made the stay comfortable by accommodating our requests. The location of the hotel is excellent, shops and restaurants on your doorstep, blue mosque is less 2-3 minutes away. Metro in nearby. Great location. Overall, a disappointing stay due to the lack of cleanliness, the dated decor and smell around the rooms.
Comment from Hotel Management
Nov 17, 2017 by Front Office, Hotel Management
Dear Guest, Greetings from Tan Hotel Special Category. Thank you for giving us your precious time to write such as a valuable feedback about our hotel. We apologize for any inconvenience issues that you faced during your stay at our hotel. In addition, all the photos and descriptions about our hotel are real also these online comments made by the guests and their experience at our hotel. Thank you again and we are looking forward to welcome you at our hotel again. Best Regards, Faruk Cil Front Office
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Brilliant location

Posted Oct 20, 2017
Pros: Brilliant staff! Very informative and helpful. Especially Mr Faruk, who really helped us with directions and best places to eat out etc.
Cons: Some technical problems with the tv but that was resolved. Maybe more and different options for breakfast would be nice as most days options were same
Location: Great location close to so many attractions. Having the trams just walking distance makes it so convinient to visit other areas near sultan Ahmet.
This is a lovely hotel very close to the main attraction such as Sultan Ahmet mosque, Hagia Sophia and topkapi palace. Literally walking distance. So many cafes and restaurants down the streets it’s fab. Public transport is also so close by and view from the restaurant is a bonus. We really enjoyed our stay and will definitely chose to stay here again in future.
Comment from Hotel Management
Nov 15, 2017 by Front Office, Hotel Management
Greetings from Tan Hotel Special Category. We would like to thank you for your valuable feedback about us. Your feedback is important for us as it encourages us to exert more efforts to provide you with more enjoyable and comfortable stay. Thank you again and we are looking forward to welcome you again. Best Regards, Faruk Cil Front Office
3 out of 5
Recommended
for Everyone
by A verified traveler from london

Excellent hotel location

Posted Aug 20, 2017
Hotels was in excellent walking distance to old city, room size was good, air conditioning not too effective, no irons available in hotel, breakfast same everyday. But staff are excellent and hotel is reasonable in cost too.
5 out of 5
by farrukh

Posted Jul 21, 2017 on Hotels
Very good hotel. The staff was helpful and friendly. The hotel location is very good as just 5 mins away from the Sultan Ahmet masjid/topkapi/hagia Sophia and hippodrome. Breakfast was pretty good. Recommed to stay at the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Excellent location and staff

Posted Jul 7, 2017
Pros: Hotel is very conveniently located at walking distance from all major attractions. Staff is friendly, professional and helpful.
Cons: Bathroom doors are see through which should not be the case.
Location: Blue mosque, Grand bazar, Hagia Sofia, Topkapi palace etc.
Hotel is very conveniently located at walking distance from all major attractions. Staff is friendly, professional and helpful (Faruk Cil / Reception, Mariam, Hakim & Tiko / Kitchen). I would definitely recommend all my friends and family to choose Tan hotel for their Istanbul visit.
1 out of 5
by A verified traveler from Riyadh

Posted Jun 29, 2017 on CheapTickets
Pros: Location is really good.
Cons: The management should be open and honest and facilitate guests as best as they can.
Location: This is all very good.
In a temperature of 37C, the hotel A/C was not working. Engineers were present at the site, we were told it will not possible to fix the problem in less than 24 hours! The receptionist gave us the option to check out, this was the only option given therefore we left hotel after an hour and went out to find another hotel.
5 out of 5
by george

Great stay

Posted Jun 20, 2017 on Hotels
This hotel is really great. The location is perfect. The rooms are large a bit dated but clean and safe which is the most important to me. The staff is wonderful and welcoming. This is the second time I have stayed there and always made to feel welcomed. The staff is versed on the area so touring is easy. The breakfast in the morning is ample and good. Both maryum and Hakim who work the breakfast area make you feel welcomed and keep the breakfast well supplied. This is not a fancy hotel but it is very clean and the hotel and location are safe. The staff is what makes this place. I return to Istanbul in January and will return to the Tan.
5 out of 5
Recommended
for Everyone
by A verified traveler

tan hotel was near to all the top shopping sites

Posted Mar 1, 2017
Pros: friendily staff
Location: easy walk to blue mosque grand bazaar metro
excellent hotel and friendily staff,clean and nice.
Comment from Hotel Management
Mar 3, 2017 by Tan Hotel Special class Team, Hotel Management
Greetings from Tan Hotel Special-Category. Thank you for giving us your precious time to write such a valued feedback about your stay with us. Your feedback is important for us as it encourages us to exert more efforts for you to get more comfortable and enjoyable.Thank you again and we are looking forward to welcome you again. Best Regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 27, 2017
Very nice staff, good breakfast , close to historic sites
Comment from Hotel Management
Mar 1, 2017 by Tan Hotel Special class Team, Hotel Management
Greetings from tan Hotel Special Category. On the behalf of our teamwork, we would like to thank you for your valued feedback.It is important for us as it encourages us to exert more efforts to get more comfortable and enjoyable stay. We are delighted to hear that you enjoyed your stay with us. Thank you again and we are looking forward to welcome you again. Best Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location and value for money.

Posted Feb 20, 2017
Pros: Staff is absolutely amazing!!! Thank you!!!
Cons: Furniture a bit old, some evidence of old leaks, some maintenance needed.
Location: Tram stop is just one minute walk away. ALL attractions of old town are very close. Multiple shops, cafes, restaurants. Very good location.
Overall good hotel. Will think about staying in this hotel next time.
Comment from Hotel Management
Feb 25, 2017 by Tan hotel Special class Team, Hotel Management
Greetings from Tan Hotel Special Category. Thank you for giving us your precious time to write such a valued feedback. It is important for us as it encourages us to exert more efforts for you to have more comfortable and enjoyable stay. Thank you again and we are looking forward to welcome you again. Best Regards,