Ratings based on 105 Verified Reviews

4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.1 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic boutique hotel, definitely recommend!

Posted Nov 30, 2016 on Wotif
This is an excellent small hotel which is very well located in the heart of Sultanahmet. It is very close to Gulhane tram stop and there are two supermarkets nearby for your convenience. The hotel staff are very friendly and helpful with any of your needs, be it from information about Istanbul or the hotel's services. The hotel is close to all of the major tourist attractions. Despite it being a small hotel, the is staff there 24/7. The hotel is family friendly. The rooms exceeded expectations and were very comfortable. The breakfast has a great variety to suit all people and the food was always fresh. There is an indoor and outdoor dining area which makes it suitable for all weather conditions. Me and my wife stayed at this hotel for 2 weeks in November and are very happy with our stay. We are returning guests and we have been very happy with our choice each time.
Comment from Hotel Management
Dec 2, 2016 by Erol CELIK GM, Hotel Management
Dear Our Valuable Guest, good morning from Istanbul where the the two continents meet. I was really pleased to read your very lovely feedback. I was delighted that you found that the hotel met your expectations.now we can focus on our guests needs and ensure they are well cared for.I have passed on your kind words to my team here It is all of the teams aim here to ensure our guests have a perfect stay with us.I thank you once again for taking the time to post your feedback. We look forward to welcoming you and your friends from your country back in the near future. Kind regards Erol CELIK
5 out of 5
Recommended
for Everyone
by A verified traveler from London

An excellent hotel in the middle of the old city

Posted Oct 30, 2016
Pros: The staff were so lovely, kind and welcoming. They were always trying to help. The location of the hotel is excellent. You can reach all the historical places within minutes. If you wish to travel the other parts of Istanbul, the tram stop is only 3 minutes from the hotel. The rooms were tastefully decorated and very clean. The breakfast was amazing, they had everything that you could imagine. I loved Zeynep Sultan Hotel and wouldn't stay anywhere else when I visit Istanbul again.
Cons: Nothing, I loved this hotel..I wished that I knew about them before.
Location: All the main historical places are very close to the hotel. There is a tram stop if you wish to travel to other parts of Istanbul.
Comment from Hotel Management
Dec 2, 2016 by Erol CELIK GM, Hotel Management
Dear Mr/s Yasemin, good morning from Istanbul where the the two continents meet. I was really pleased to read your very lovely feedback. I was delighted that you found that the hotel met your expectations.now we can focus on our guests needs and ensure they are well cared for.I have passed on your kind words to my team here It is all of the teams aim here to ensure our guests have a perfect stay with us.I thank you once again for taking the time to post your feedback. We look forward to welcoming you and your friends from your country back in the near future. Kind regards Erol CELIK
5 out of 5
by Ann from England

Posted Apr 16, 2016 on Hotels
Room excellent hotel all round great. No complaints at all would certainly return
Comment from Hotel Management
Jul 23, 2016 by Erol CELIK, Hotel Management
Dear Ann, good afternoon from Istanbul where the the two continents meet. I was really pleased to read your very lovely feedback. I was delighted that you found that the hotel met your expectations.now we can focus on our guests needs and ensure they are well cared for.I have passed on your kind words to my team here It is all of the teams aim here to ensure our guests have a perfect stay with us. thank you once again for taking the time to post your feedback. We look forward to welcoming you and your friends from your country back in the near future. Kind regards Erol CELIK
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

One minute to everything

Posted Mar 29, 2016
This hotel was only one small block away from many of the main sights of Istanbul. Easy to get to by metro then tram. Only downside was the size of the room which was for 2 people but no room to walk around the bed or set down more than one suitcase. Nice touch was the excellent breakfast buffet which was an excellent start to the day.
Comment from Hotel Management
May 18, 2016 by Erol CELIK GM, Hotel Management
Dear our valuable guest, good afternoon from Istanbul where the the two continents meet. I was really pleased to read your very lovely feedback. I was delighted that you found that the hotel met your expectations. in the old city some buildings are not allowed to break the wall and built big rooms unfortunatly sorry for that.now we can focus on our guests needs and ensure they are well cared for.I have passed on your kind words to my team here It is all of the teams aim here to ensure our guests have a perfect stay with us.I thank you once again for taking the time to post your feedback. We look forward to welcoming you and your friends from your country back in the near future. Kind regards Erol CELIK
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

beautiful hotel,centrally located, friendly staff

Posted Feb 26, 2016
the staff were fantastic and so friendly they made our stay thoroughly enjoyable even before we got to turkey they organised transfers for us. the room we stayed in was cozy clean and well decorated and we were lucky enough to have a view of the hagia sofia the location is great less then a 5 minute walk to all major attractions. we would come back and stay again without hesitation. we can say enough positive things about the zeynup sultan and its wonderful people.
Comment from Hotel Management
May 19, 2016 by Erol CELIK, Hotel Management
Dear Kylie, good afternoon from Istanbul where the the two continents meet. I was really pleased to read your very lovely feedback. I was delighted that you found that the hotel met your expectations.now we can focus on our guests needs and ensure they are well cared for.I have passed on your kind words to my team here It is all of the teams aim here to ensure our guests have a perfect stay with us.I thank you once again for taking the time to post your feedback. We look forward to welcoming you and your friends from your country back in the near future. Kind regards Erol CELIK
4 out of 5
by Neil

Posted Feb 25, 2016 on Hotels
Comment from Hotel Management
Apr 30, 2016 by Erol CELIK, Hotel Management
Dear Neil, good morning from Istanbul where the the two continents meet. I was really pleased to read your very lovely feedback. I was delighted that you found that the hotel met your expectations.now we can focus on our guests needs and ensure they are well cared for.I have passed on your kind words to my team here It is all of the teams aim here to ensure our guests have a perfect stay with us.I thank you once again for taking the time to post your feedback. We look forward to welcoming you and your friends in the near future. Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Perfect location

Posted Feb 18, 2016
Everything you need to see in Istanbul is within walking distance. Everything about this hotel is wonderful, food, rooms, service, staff, location and price. I would recommend this to anyone and everyone.
Comment from Hotel Management
Feb 19, 2016 by Erol CELIK GM, Hotel Management
Dear Lani, good morning from Istanbul where the the two continents meet. I was really pleased to read your very lovely feedback. I was delighted that you found that the hotel met your expectations.now we can focus on our guests needs and ensure they are well cared for.I have passed on your kind words to my team here It is all of the teams aim here to ensure our guests have a perfect stay with us.I thank you once again for taking the time to post your feedback. We look forward to welcoming you and your friends from Greece back in the near future. Kind regards l
5 out of 5
by Simon from Slovenia

Top choice for city break

Posted Jan 4, 2016 on Hotels
Hotel has ideal location near the entrance of Taopkapi palace, under the Hagia Sofya. Hotels condition is perfect, staff is polite. Minor deficiencies could be small surface of the room and maybe variety of the breakfast (I miss pomegranate, turkish delights and fried eggs). After all, I have no complaints about Zeynep Sultan Hotel and I recommend it to everybody, specialy to those who has short staying (citybreak) in the city.
Comment from Hotel Management
Apr 2, 2016 by Erol CELIK, Hotel Management
Dear Mr Simon, good morning from Istanbul where the the two continents meet. I was really pleased to read your very lovely feedback. I was delighted that you found that the hotel met your expectations.now we can focus on our guests needs and ensure they are well cared for.I have passed on your kind words to my team here It is all of the teams aim here to ensure our guests have a perfect stay with us.I thank you once again for taking the time to post your feedback. We look forward to welcoming you and your friends back in the near future. Kind regards Erol CELIK
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2015
Great ! Nice hotel goid staf good locstion delicious food very clean room and big smiles in all personals
Comment from Hotel Management
Feb 1, 2016 by Erol CELIK GM, Hotel Management
Dear Our Guest, good morning from Istanbul where the the two continents meet. I was really pleased to read your very lovely feedback. I was delighted that you found that the hotel met your expectations.now we can focus on our guests needs and ensure they are well cared for.I have passed on your kind words to my team here It is all of the teams aim here to ensure our guests have a perfect stay with us.I thank you once again for taking the time to post your feedback. We look forward to welcoming you and your friends back in the near future. Kind regards Erol CELIK
4 out of 5
by Ali from Lebanon

Posted Dec 2, 2015 on Hotels
Very nice..perfect hotel with better service
Comment from Hotel Management
Feb 13, 2016 by Erol CELIK, Hotel Management
Dear Mr Ali, I was really pleased to read your very lovely feedback. I was delighted that you the hotel met your expectations. We can focus on our guests needs. Also, we ensure they are well-cared for. I have passed on your kind words to my team in hotel. The aim of all team is to ensure our guests having a perfect stay with us. So, I thank you again for your feedback and time. We look forward to welcoming you and your friends back in the near future. Kind regards Erol CELIK