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Reviews of Quality Inn

2.5 out of 5
Quality Inn
903 Industrial Drive North, Summersville, WV

Reviews

8.8

Excellent

Rating 10 - Excellent. 491 out of 1003 reviews" "
Rating 8 - Good. 392 out of 1003 reviews" "
Rating 6 - Okay. 80 out of 1003 reviews" "
Rating 4 - Poor. 28 out of 1003 reviews" "
Rating 2 - Terrible. 12 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Smelled like disinfectant
Stayed 1 night in Apr 2024

8/10 Good

Susan

Traveled with partner
Outside noise from the traffic. Heat and air didn’t run the best but it was comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was noisy. Internet did not work well.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff Zach was very helpful and friendly
Stayed 1 night in Apr 2024

10/10 Excellent

Audrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zach was super friendly when we checked in.
Stayed 1 night in Mar 2024

10/10 Excellent

Luka

Stayed 1 night in Mar 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the proximity (walkable) to eating venues.
Stayed 1 night in Mar 2024

10/10 Excellent

Judy

Traveled with pets
Liked: Property conditions & facilities
Location was good.
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Stayed 1 night in Mar 2024

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay coming back from Florida
Stayed 1 night in Mar 2024

8/10 Good

Nijole

Stayed 1 night in Mar 2024

8/10 Good

Shawna

The front desk and breakfast staff were very friendly and helpful. The room was clean and quiet. This was a quick stopover and we were very happy with our stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access off the highway ! Overall satisfied .
Stayed 1 night in Feb 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good
Stayed 1 night in Feb 2024

6/10 Okay

Barry

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities
This is supposed to be pet friendly yet there is no place nearby to walk your animal other than a small strip of grass at end if parking. Thermostat did not work in the room...either freezing or swelyering
Stayed 1 night in Feb 2024

8/10 Good

allan

Liked: Staff & service
Good breakfast.Pleasant staff.
Stayed 1 night in Feb 2024

8/10 Good

Tina

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly. Wonderful staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean and quiet.
Stayed 1 night in Feb 2024

10/10 Excellent

Melinda, Athens

Liked: Cleanliness, staff & service
I love staying at this hotel on my trips back and forth to Pennsylvania. I just wish they would fix or replace the treadmill in the fitness center. Otherwise, it’s great!
Stayed 1 night in Feb 2024

10/10 Excellent

Ian

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to HWY 19, shopping and dining are within walking distance. Update decor, friendly staff. We will stop here again
Stayed 1 night in Jan 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff were so nice and willing to help with anything. Room was clean and comfortable.

10/10 Excellent

Dave

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for a short stay. No complaints at all.
Stayed 1 night in Jan 2024

10/10 Excellent

barbara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are so friendly and helpful.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4.5 stars
The front desk and breakfast staff were wonderful: friendly, accommodating, helpful. The room itself was nice, but the bathroom could use an update. The walls are thin: we could hear our loud neighbour having several long cell phone conversations as if he were in our room. But, overall, I would stay here again if I were traveling through this area.
Stayed 1 night in Jan 2024

10/10 Excellent

Monique

Stayed 1 night in Jan 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Anne

Stayed 1 night in Dec 2023

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Check in was quick and easy, room was on ground floor which meant we could park the car close to the room. The hotels itself needs an update, but the beds were comfortable, the sheets were clean as well as the bathroom. Overall it was a great stay
Stayed 1 night in Dec 2023

10/10 Excellent

Peter Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the interstate, easy to find everything you need in a pl e to stay. Would definitely stop on my way though again.
Stayed 1 night in Dec 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Amoos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Close to the highway. Well kept for its age. Good breakfast options.
Stayed 1 night in Dec 2023

10/10 Excellent

Melinda, Athens

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. My room was very clean and the bed was comfortable. I wanted to use the treadmill in the gym but it was inoperable. I hope they fix it because I’d like to stay here whenever I travel home to PA.
Stayed 1 night in Dec 2023

10/10 Excellent

Peter J.

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kim

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pit stop for us
Room is excellent. Good location right off the highway. Friendly staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Stayed 1 night in Dec 2023

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay.
Every employee we encountered was very friendly and helpful. The breakfast had a lot of variety and the bed was comfy.
Stayed 1 night in Dec 2023

10/10 Excellent

Suzzette

Traveled with partner
Liked: Property conditions & facilities
Perfect stay!
Stayed 1 night in Dec 2023

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired Travellers
Our go-to place for our stopover btw Kissimmee & Toronto.
Stayed 1 night in Nov 2023

10/10 Excellent

Kathrine

Stayed 1 night in Nov 2023

8/10 Good

Horst

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great continental breakfast.
Stayed 1 night in Nov 2023

8/10 Good

rita

Traveled with partner
Liked: Cleanliness, staff & service
I
Stayed 1 night in Nov 2023

10/10 Excellent

Rick

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. Very friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Dorothy

Stayed 1 night in Nov 2023

10/10 Excellent

carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone from the front desk to the housekeeping and to the breakfast hostess were welcoming and friendly..
Stayed 2 nights in Oct 2023

10/10 Excellent

Carolyn

Stayed 1 night in Oct 2023

8/10 Good

Robert

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all I needed
Stayed 1 night in Oct 2023

10/10 Excellent

Sandy

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location for our trip home.
Stayed 1 night in Oct 2023

10/10 Excellent

Skie

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay, the staff worked with me for a late check-in time so that we would be accomodated well. Breakfast was delicious and very well upkept by the staff.
Stayed 1 night in Oct 2023