Ratings based on 346 Verified Reviews

3.4 out of 5
73% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Nov 9, 2017
Had a hole in the carpet. Bed was small for a double.
Comment from Hotel Management
Nov 13, 2017 by P Rush Executive Director, Hotel Management
Thank you for your feedback, we have made out staff aware of the issues in your room in order for future guest no to find the same problem. _ PRush, Executive Director
3 out of 5
Recommended
for Everyone
by A verified traveler from Waterloo, Ontario, Canada

Convenient overnight stop

Posted Nov 6, 2017
Pros: Convenient to the highway and restaurants.
Cons: The bathroom needed upgrading.
Location: What?
The hotel staff were friendly. The room looked tired, and the bathroom was small and worn. However, for one night, it was fine. The fact that the Apple Bee's restaurant was next door and in walking distance was convenient and easy. The highway noise was pronounced at first but by 9 p.m., it had lessened considerably. We were not expecting luxury and we weren't disappointed. However, the hotel was in a good location and the price was reasonable.
Comment from Hotel Management
Nov 13, 2017 by P. Rush , Executive Director, Hotel Management
Rick, thank you for your feedback. We appreciate all that our guest share with us; this is how we determine how to prioritize where we focus. P. Rush, Executive Director
1 out of 5
by A verified traveler

Bug bites

Posted Nov 3, 2017
I've stayed here quite a lot over the last 8 years. It's very convenient to Applebee's. I am torn up with some kind of bug bites (stayed there last night in 114). Unbearable, it's been going down hill over the years but this was it for me. I may have to see a Dr.
Comment from Hotel Management
Nov 13, 2017 by P Rush Executive Director, Hotel Management
Thank you for your feedback, it was shared with maintenance and we will follow up to ensure that the potential problem has been addressed. P. Rush, Executive Director
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington, WV

Descent hotel

Posted Oct 23, 2017
It's not the greatest hotel we'very stayed at, but it's clean, a little run down though. It's near restaurants and Walmart's in the same plaza. We have stayed there in the past so we are repeat customers, and we'd stay there again.
Comment from Hotel Management
Oct 27, 2017 by P Rush Executive Director, Hotel Management
Hi Kara, thank you for staying with us. We continue to strive to ensure that our guest have a good stay. We look forward to seeing you again. P. Rush, Executive Director
1 out of 5
by A verified traveler from Columbia, MD

Posted Oct 23, 2017
Checked in to the hotel a little late, which I had called to let the staff know previously. The ladies at the front desk were pleasant, but I was extremely disappointed when I got to the room. It stank of cigarette smoke and the bathroom was filthy. There was even a cigarette burn through one of the sheets! I called the front desk to see if I could get a new room, but they were fully booked for the night. All she could say was that the motel was supposed to be non-smoking... Needless to say, I will not be staying here again. I’ve stayed at other motels in the area, and for a similar price, they have much nicer faculties.
Comment from Hotel Management
Oct 27, 2017 by P Rush Executive Director, Hotel Management
Becky, we are sorry that you had such a poor experience at our facility. I hope that you will give us the opportunity to better serve you. - P Rush, Executive Director
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and close to the hospital

Posted Oct 20, 2017
Staff was especially nice and helpful and breakfast was good
Comment from Hotel Management
Oct 27, 2017 by P Rush Executive Director, Hotel Management
Glad to hear that you enjoyed your stay. P. Rush, Executive Director
3 out of 5
Recommended
for Everyone
by A verified traveler from elkview wv

Trash

Posted Oct 19, 2017
Room smelled like smoke and had trash in it still
Comment from Hotel Management
Oct 27, 2017 by P Rush Executive Director, Hotel Management
So sorry that you had an issue with your room. This has been addressed with our staff. We do hope to see you again. P. Rush, Executive Director
4 out of 5
Recommended
for Everyone
by A verified traveler from ontario Canada

Nice stopover to the south

Posted Oct 5, 2017
Pros: Close to Hwy. Could accommodate my RV.
Cons: 2nd chair in room. Fresh waffles.
Location: Close to HWY. white water rafting in the area
Very close to Hwy 19. Could park my RV in their lot. Reasonable rates. Great check in staff,friendly and fast.coffee available.clean rooms. Breakfast a bit slim but ok.would stay again.Restaurants within walking distance.
Comment from Hotel Management
Oct 27, 2017 by P Rush Executive Director, Hotel Management
So glad that you enjoyed your stay! Hope to see you again if you are in the area again!. P. Rush, Executive Director
3 out of 5
by A verified traveler from Summersville, West Virginia

Didn't feel up to Super 8 Standards.

Posted Aug 28, 2017
The staff was professional. However, it was so overbooked they could not provide extra pillows or blankets. The bottom blanket on one bed had rips on it. The top cover felt like a curtain and not a blanket. The beds were completely uncomfortable.
Comment from Hotel Management
Sep 2, 2017 by P Rush Executive Director, Hotel Management
Aaron, we apologize for the inconvenience this caused. We have addressed the issue with housekeeping to ensure that future stays are more comfortable to our guests. Thank you for bringing this to our attention.
3 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh

Close to Highway, easy access

Posted Aug 21, 2017
Pros: Easy quick access
Cons: Needs updated and better maintenance
Visit was average. I paid $71with all taxes on-line. Pay immediately, no cancellation or refund. Fair enough, not worthy of a higher price. Pretty much dated. Toilet barely flushed, had to hold handle down while flushing. Sink pop-up drain disconnected. Rod pulled up out of the sink. Had to reach under the sink and move the pop-up by hand. Tub had a lot of black marks in it, made it look dirty. All I wanted was a place to sleep, shower and go cheap. It served the purpose.
Comment from Hotel Management
Aug 27, 2017 by P Rush Executive Director, Hotel Management
Thank you for the feedback John. It is always nice to see how our guest feel about our service. We do have some larger scale maintenance scheduled for fall and winter months. We do hope to see you again should you travel through the area again.