out of town, dirty sheets, poor service
Posted Feb 7, 2016 on Hotels
The location is vastly different from what is advertised. You're not in town, but at least a 5 minute drive from it. Most of the reason we booked this accomodation was because of the location, and we didn't mind paying that little bit more for a better location (meaning you could walk to restaurants / shops). After arriving and seeing it was very different, we looked into the advertised address and saw it was a library car park. No where in the confirmation emails did it highlight that the actual location was very removed from town.
Sheets were extremely dirty with hairs all through them on arrival. Kitchen under stocked (e.g. No tongs, no sharp knives). When I emailed the office about concerns had no response until after I sent a second email several days later.
Sofa bed most comfortable in the accomodation (I tried all 3 options). Wifi kept cutting out.
Good if you don't mind being out of town, but overall I feel too expensive for what you get. Hot tubs are in different buildings in the complex which in winter means a very cold run back to your accomodation.