Ratings based on 98 Verified Reviews

3.6 out of 5
70% of guests recommend
3.9 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 30, 2016 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 26, 2016 on Hotels
2 out of 5
by Matt from Carmel IN

Get your act together

Posted Aug 7, 2016 on Hotels
Booked but received no info about where to check in. It's a ski lodge condo so nothing on site. The phone numbers provided were useless and that added to the frustration. Finally luckily found somebody who pointed me to the other building where I had to check in. Checked in, headed back to building down the road. The key did not work. I couldn't get in the garage nor the front door. Had to call the front desk and they sent somebody down. The key he had also did not work. So he had to drive back to get a key. Finally got in the room. The shower was lukewarm. Come on man! A hot shower is not asking for much.
3 out of 5
by Steve

overpriced for accommodation

Posted Mar 27, 2016 on Hotels
Hotel check in was terrible. It was a mile down the road. Sleeper sofa mattress was awful. Way overpriced for a Motel 6 type accommodation.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Mar 12, 2016
The hotel was very nive. Great location, affordable price and great staff service.
4 out of 5
by Arran

This traveler left a rating score only Posted Mar 9, 2016 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 7, 2016 on Hotels
5 out of 5
by James from Roswell GA

Nice Condo Close to Keystone's River Run Village

Posted Feb 1, 2016 on Hotels
The condo is located conveniently to River Run Village at Keystone Resort. There are restaurants within walking distance. Off-site check-in was a little inconvenient but check-out was simple and required a brief telephone call and leaving the keys in the condo.
2 out of 5
by A verified traveler from La.

Many complaints. Close to shuttle

Posted Jan 24, 2016
Pros: Near Shuttle, hot tub,Small grocery handy.
Cons: Things in working order
Location: Shuttle stopped in front, near Steak House, also food in bar. Breakfast and lunch cafe.
Heater didn,t work. Had to plug and unplug it to regulate heat. Themostat so worn, could not read directions. No front desk made if difficult, Checking in off site, made finding check-in place difficult. Wifi went out. Beds were not comfortable. The repairman was VERY NICE. Carpet torn. Fireplace in lobby never turned on.
3 out of 5
Recommended
for Everyone
by A verified traveler

Overall room was nice

Posted Sep 28, 2015
Came in from garage to hotel- very worried. The elevator and hallways, stairwells were dingy- in need of paint or something? The room though was updated, very nice, comfortable etc. pool and hot tub not nice.