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Reviews of The Residences at Main Street Station, Breckenridge

4 out of 5
The Residences at Main Street Station, Breckenridge
505 South Main Street, Breckenridge, CO

Reviews

8.8

Excellent

Rating 10 - Excellent. 65 out of 101 reviews" "
Rating 8 - Good. 20 out of 101 reviews" "
Rating 6 - Okay. 8 out of 101 reviews" "
Rating 4 - Poor. 5 out of 101 reviews" "
Rating 2 - Terrible. 3 out of 101 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ruben

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious very clean and quiet
Stayed 1 night in Mar 2024
Response from Ryan on Mar 28, 2024
Ruben, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
great location for walking to town and skiing
Stayed 1 night in Dec 2023
Response from Ryan on Dec 26, 2023
Thank you, Chris, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

10/10 Excellent

jose

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Ryan on Dec 18, 2023
Thank you, Jose, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

2/10 Terrible

Randy Allen, battlecreek

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
When we arrived, the room was 55 degrees. The boiler heat wouldn't heat the room. We had to keep the fireplace going and use a space heater that was present in the room. The room was not clean. We booked thru Expedia and when we tried to address issues, there was no return phone call by Main Street Management. We were told by Expedia that Main Street said they didn't have to return our calls because we booked thru a third party. We do not recommend this place for your stay.
Stayed 6 nights in Dec 2023
Response from Ryan on Dec 14, 2023
Thank you for taking the time to share your feedback. We sincerely apologize if there were any aspects of your stay that did not meet your expectations. Your input is valuable to us, and we strive to make improvements based on guest feedback. We look forward to hearing more from you.

10/10 Excellent

Luciana

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in Dec 2023
Response from Ryan on Dec 6, 2023
Thank you, Luciana, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

8/10 Good

Dannette

Traveled with family
Location, fireplace, Murphy bed . Stephanie at the front desk
Stayed 1 night in Oct 2023
Response from Ryan on Oct 23, 2023
Dannette, thank you for your feedback and your 4 out of 5 review. We're glad to hear that you appreciated the location, fireplace, Murphy bed, and the service provided by Stephanie at the front desk.Your satisfaction is important to us, and we look forward to providing you with an even better experience on your next visit.

10/10 Excellent

Jim

Liked: Cleanliness, property conditions & facilities
A very comfortable stay for a brief getaway. The front desk was helpful as well.
Stayed 3 nights in Oct 2023
Response from Ryan on Oct 18, 2023
Thank you, Jim, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Poor Start
Our stay got off to a poor start. While the desk clerk provided good information, I became confused. When I asked for clarification on several items, she responded with a smirk. We both noticed this. When we arrived at our room, the toilet overflowed through no fault of ours. The good news is maintenance, Steve, arrived promptly and fixed the problem.
Stayed 2 nights in Oct 2023
Response from Ryan on Oct 18, 2023
We're genuinely sorry for the rocky start, and we appreciate you bringing this to our attention. Our aim is to provide clear, courteous assistance, and we'll address the issue with our staff. On a brighter note, we're glad Steve was able to swiftly resolve the problem with your toilet. We value your feedback, and we hope any future stay with us will be more pleasant.

10/10 Excellent

Billy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from David on Sep 21, 2023
Thanks!

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Its a beautiful property with a great location. The rooms are well appointed, spacious and have comfortable beds.
Stayed 1 night in Sep 2023
Response from David on Sep 21, 2023
Thank you for your great review.

10/10 Excellent

Stephanie, Lake Kiowa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property conveniently located downtown Breckinridge. Everything is walkable. Room is nicely equipped, very clean and quiet.
Stayed 1 night in Sep 2023
Response from David on Sep 6, 2023
Thank you for your review.

6/10 Okay

Sherre

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room key wouldn't work in parking elevator room door.
Stayed 2 nights in Aug 2023
Response from David on Sep 6, 2023
Thank you for your review.

8/10 Good

Janna

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2023
Response from David on Aug 14, 2023
Thank you for your review.

8/10 Good

Amy

Business traveler
Liked: Cleanliness
Clean, comfy - I wish they had a screen for the patio door and windows that could open and have screens. It was uncomfortably hot.
Stayed 2 nights in Jul 2023
Response from David on Aug 1, 2023
Thank you for your review and feedback.

10/10 Excellent

Brooks

Stayed 1 night in Jun 2023
Response from David on Jul 19, 2023
Thank you for your review.

10/10 Excellent

Rita

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2023
Response from David on Jun 20, 2023
Thank you for your review.

10/10 Excellent

Clint

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location on Main St. Beautiful walk by the river and everywhere in town! Room was nice, had a Studio. Full kitchen with everything you need. Small fridge in our unit but was worked for what we needed. Staff was friendly and welcoming. We will be back.
Stayed 1 night in Jun 2023
Response from David on Jun 20, 2023
Thank you for the great review.

10/10 Excellent

Michelle, Frisco

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was absolutely beautiful, huge, en suite bathroom with whirlpool, tub and shower, double vanities, fireplace, TV, sitting room, full kitchen, with stocked cupboards, including dishes, and utensils. It was located just off of Main Street very close to shopping and restaurants, we were able to walk everywhere.
Stayed 2 nights in Jun 2023
Response from JoAnna on Jun 17, 2023
Thank you for choosing Hyatt Residence Club Breckenridge and for taking the time to submit a review regarding your recent stay with us! I am so happy to hear that you enjoyed your stay and I have to agree with you, our location is pretty great! Please let us know when your travels bring you back to Breckenridge as we would love to welcome you back again soon!

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, room comfort
Great
Nice, clean room. Finally a room that didn't smell weird. Friendly Staff. Nice window view. Comfy bed & pillows & a great bathtub. Only downside was that the refigerator was loud at night.
Stayed 1 night in Jun 2023
Response from JoAnna on Jun 17, 2023
Thank you for choosing Hyatt Residence Club Breckenridge and for taking the time to submit a review regarding your recent stay with us. We are so happy to hear that you enjoyed your room and stay with us! We look forward to welcoming you back again soon.

10/10 Excellent

Curtis, green river

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except the two key system is kind of wierd. And the confusing parking is wierd, too. The room and the staff were excellent.
Stayed 2 nights in May 2023
Response from David on Jun 1, 2023
Thank you for the great review.

10/10 Excellent

Matt

Stayed 1 night in May 2023
Response from JoAnna on Jun 17, 2023
Thank you for choosing Hyatt Residence Club Breckenridge and for taking the time to submit a review regarding your recent stay with us. We are so happy to see that you enjoyed your stay. We look forward to welcoming you back again soon.

10/10 Excellent

Laurie

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Close to everything!
Response from Greg on Mar 6, 2023
Thank you for your review.

6/10 Okay

CHARLES, MIDDLETOWN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was lovely; in a great location. We had problems Weren’t allowed to check in until 5:00, room wasn’t ready Fireplace was broken Mattress was wet Front desk people were not helpful
Stayed 1 night in Oct 2022

10/10 Excellent

Katie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay at the Hyatt Residence Inn at Breckenridge! The room and amenities were perfect for our stay.
Stayed 1 night in Oct 2022

10/10 Excellent

Kenneth

Stayed 2 nights in Sep 2022

6/10 Okay

Thomas

Remodel Please
Hotel is old and in need of a remodel. Room is not set-up very functionally. Everything is worn and old looking. Great location, but otherwise - just so,so! Would not stay here again! Value price relationship is off - too expensive for what you get!
Stayed 3 nights in Sep 2022

10/10 Excellent

CONNIE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the setting, the accessibility to all shopping, restaurants and transportation
Stayed 2 nights in Sep 2022

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location and rooms / suites. Christopher (one of the shift managers) worked with me to accommodate an early check in need and went the extra mile to help me out - top notch service and very much appreciated.
Stayed 1 night in Sep 2022

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Like a great condo with all you would need in Breckenridge.
Stayed 1 night in Jul 2022

6/10 Okay

David, Fresno

Traveled with family
Disliked: Amenities, property conditions & facilities
My expectations of the Hyatt are of a premium facility worthy of their premium pricing. And I would have to say our two-bedroom suite in this facility did not measure up. First and foremost, the beds were some of the worst imaginable, impossible to sleep on. The lack of insulation was a close second, with maids vacuuming the hallway sounding like they were inside the unit. Exit doors in the nearby lobby much less the adjoining room doors were easily noticeable. We were disappointed but accepted that we had no view, just “bad luck”; but not so much the patio with last Fall’s leaves piled in the corner, and chairs covered in dirt. As for amenities, there was the free first pot of coffee; but with no filters and a coffee machine filled with the dregs of the last resident we didn’t partake. With no daily maid service (other than vacuuming the hallway I guess) you don’t get what you pay for. At least we didn’t pay for the $4 refills. One would think the hundreds of dollars charged for the room could cover that. But I guess I expect too much.
Stayed 2 nights in Jun 2022

6/10 Okay

Timothy

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Nice room and hotel. The pool was closed and they were late having the room ready for check in.
Stayed 1 night in Jun 2022

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Florence, Fort Lee

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Such a great experience! Our “studio” room is very SPACIOUS. On the website, they said it’s a twin size Murphy bed but it’s actually a full size one which can sleep 2 more adults. Huge fireplace! Every kitchen utensils and appliances are provided- even toaster and a huge kettle! Bathroom is huge as well, esp the tub. Water pressure is A . Can’t wait to be back this coming fall/winter!
Stayed 1 night in May 2022
Response from D Pratt on May 29, 2022
We are happy that you enjoyed your stay with us and we look forward to your next visit.

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It should have been communicated that the pool was closed. Everything else was great.
Stayed 1 night in May 2022
Response from D Pratt on May 18, 2022
Hello Jamie, we are glad that you enjoyed your stay with us and we apologize that the pool closure was not communicated to you. We will try are best in the future to make sure all of our guest will be informed of any similar closures.

6/10 Okay

andrea

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Apr 2022

10/10 Excellent

Pat

Liked: Cleanliness, room comfort
Fantastic
This is a fantastic place to stay in Breck. The location is perfect. The price was phenomenal for Breck. Checking in and out was easy and pleasant. The room was lovely and even had a wonderful fireplace. We will absolutely stay there again.
Stayed 1 night in Apr 2022
Response from Travis Garrison, General Manager on Apr 29, 2022
Pat, We look forward to welcoming you back in the future.

10/10 Excellent

Holly

Stayed 1 night in Apr 2022

10/10 Excellent

Zoe

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very comfortable for a family with children
Stayed 4 nights in Apr 2022
Response from Travis Garrison, General Manager on Apr 29, 2022
Zoe, I am happy this location worked out for the family. Please visit again in the future.

8/10 Good

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2022

8/10 Good

Richard

Liked: Room comfort
Great location
We loved the location and the area. Front desk personnel were friendly and very helpful. The room was great, had the two bedroom suite with the sitting room, fireplace and balcony. However, they must not have vacuumed the room prior to our arrival as a previous guest had dropped and broken some type of clear plastic glass or plate and there were small sharp pieces everywhere in the kitchen and sitting room. We cleaned it up and moved on with our stay. I would recommend the location.
Stayed 3 nights in Nov 2021

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Rooms were very nice.
Stayed 1 night in Oct 2021

8/10 Good

Samantha

Liked: Cleanliness, room comfort
The service was amazing. Travis was a real help, even with the miscommunication on paving the front entrance. Very clean and comfortable. Definitely will be back
Stayed 1 night in Oct 2021

10/10 Excellent

Melissa

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2021

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a beautiful place to stay right in the middle of Breckinridge close to everything. Front desk, and all the employees were top notch.
Stayed 2 nights in Oct 2021

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very friendly and knowledgeable staff at check in
Stayed 1 night in Sep 2021

10/10 Excellent

Paul A, Pueblo

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great place to stay and would recommend
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
It was perfectly located for what we needed.
Stayed 1 night in Aug 2021

6/10 Okay

Sisse

Stayed 1 night in Jul 2021

10/10 Excellent

Mary

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2021