Terrace/patio

Reviews of Keystone Lakeside Village by Keystone Resort

3 out of 5
Keystone Lakeside Village by Keystone Resort
22080 US Highway 6, Keystone, CO

Reviews

8.4

Very Good

Rating 10 - Excellent. 178 out of 344 reviews" "
Rating 8 - Good. 91 out of 344 reviews" "
Rating 6 - Okay. 43 out of 344 reviews" "
Rating 4 - Poor. 20 out of 344 reviews" "
Rating 2 - Terrible. 12 out of 344 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Condo was amazing with a great view of the mountains.
Stayed 2 nights in Mar 2024

8/10 Good

Patricia Henry

Traveled with family
Liked: Cleanliness, property conditions & facilities
Not enough outdoor hot tubs. People bringing their glass bottles around hot tub. Perhaps an adults only area. The condo we had was perfect for us. Unfortunately the room above us was rented by elephants, stomping loudly all the time.
Stayed 4 nights in Mar 2024

10/10 Excellent

Rita

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Gavin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Cyndie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Darrell

Stayed 2 nights in Feb 2024

8/10 Good

Douglas, Saint Charles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location and distance from skiing. Key didn’t work but used my son’s instead, need better greetings, and better communication in regards to what to expect with ski transportation
Stayed 2 nights in Feb 2024

8/10 Good

Tiffany

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The late check in and early check out time is crazy. The condo was nice and clean. It would be nice to have more amenities like shops and food areas. Also would be nice to have indoor walk ways between builds. Over all it is a good place to stay.
Stayed 1 night in Feb 2024

2/10 Terrible

Elizabeth

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
While the resort community itself is quite nice. The specific property rented was poorly misrepresented in the photographs. Rather than a room overlooking the ice-skating rink… Which is the whole reason we went there… the actual lodging was excessively pale in comparison. I really have nothing else to say. I am sorely disappointed at both Expedia and the resort for poorly representing the available rental unit and I will not rent at this location again.

2/10 Terrible

Christine

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I went to this condo as part of a conference. I did not have a car because I was supposed to have free shuttle service. There is no way to accept deliveries ( groceries, food) as there is no address and the attached hotel will not let you have deliveries sent there. There was one over priced restaurant with questionable service. The last night we used the shuttle service (which was iffy at best) and went to a nearby restaurant. When I called to be picked up I was told I did not have access to the shuttle. (there is no UBER) After an argument - they agreed to come get me. Never again !!! There are muchbetter choices
Stayed 7 nights in Jan 2024

10/10 Excellent

Levi

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2024

2/10 Terrible

Danielle

Disliked: Cleanliness, property conditions & facilities
If I could rate this property 0 stars, I would. It was a terrible experience, start to finish.
Stayed 1 night in Dec 2023

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our condo was in a quiet, familu-friendly atea. It was clean and spacious and had all of the amenities that we needed for our stay. It was within walking distance to the main resort, including ice skating and dining.
Stayed 2 nights in Dec 2023

8/10 Good

Brad

Stayed 3 nights in Dec 2023

10/10 Excellent

youli

Stayed 2 nights in Sep 2023

6/10 Okay

LUCY

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Construction was going on during our stay which was unfortunate. It was right outside the windows so we kept the blinds closed most of the time so the workers couldn't see in. It would have been a wonderful view without the construction. I'm surprised they still rented out the condo. Bed was comfy but took up a large part of the studio. Kitchen was dated but reasonably stocked. Dated bathroom.
Stayed 3 nights in Sep 2023

8/10 Good

Kathy

Stayed 3 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Weekend getaway
Good room with great views! Would highly recommend this condo.
Stayed 2 nights in Sep 2023

2/10 Terrible

Joylene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was not aware we needed a credit card deposit. The 3rd party ap we used dud not mention it. Wasn't able to stay here.
Stayed 1 night in Jul 2023

10/10 Excellent

Suzanne

Traveled with family
Liked: Amenities, property conditions & facilities
Our unit was very nice and updated. The whole lodge however, was painted over chipping paint instead of being sanded first. Our microwave also did not work.
Stayed 4 nights in Jul 2023

10/10 Excellent

Ursula

Liked: Cleanliness, property conditions & facilities
We stayed in a studio and spent a week for skiing. The studio was spacious and the kitchen well equipped. The gym and jacuzzi were both great. The shuttle buses were reliable and on time and dropped us off right in front of the lift. There was parking available right in front of the studios. I'd definitely stay there again.
Stayed 6 nights in Mar 2023

10/10 Excellent

Zachary

Traveled with group
Liked: Cleanliness
Great location and views, beds are a little hard
Stayed 1 night in Apr 2023

8/10 Good

Linda

Traveled with family
Stayed 2 nights in Mar 2023

6/10 Okay

Peter

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room we got was not the room pictured on the website. The second bed was a very old & worn out pull out lounge bed. The picture description showed two queen beds, one in the bedroom & one in the lounge room. Very uncomfortable & frankly, false advertising. The inside of room 1548 at Lakeshore A was nice & roomy but quite old, the dishwasher sounded like a truck, extremely noisy. The shower head was very weak stream of water. The microwave was very loud & noisy. The toaster was cheap & nasty, tipped over when you pushed the lever down & you have to tip the toast out. The supplied kitchen ware was very good & lots of it. The windows are in poor condition to open & close, with one of them coming off its track while open. Luckily it went back in after I jiggled it around for 5 minutes, but we were worried it would have to stay open all night. The shower curtain rail is just balancing on the edges of the tiles, not fastened, so it fell a number of times when pulling the curtain back. Overall, a rating of 4 out of 10. We expected a lot more.
Stayed 4 nights in Mar 2023

10/10 Excellent

Nina

Liked: Cleanliness, room comfort
This condo is absolutely beautiful, clean, and comfy! We are seriously happy! The views are amazing as well!! The shower products are aromatherapy products and make you feel like you're in a spa! Everything was perfect! For reference, we rented the 2 bedroom condo, but you should also know the living room also has a pull out couch so you can seriously sleep plenty and it had two bathrooms which was great!
Stayed 1 night in Mar 2023

10/10 Excellent

Jeffrey

Stayed 4 nights in Mar 2023

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing space ! Clean, cozy, great views and lots of light. The pool and hot tub area was perfect after a day of skiing. We would definitely stay again!
Stayed 1 night in Mar 2023

10/10 Excellent

Natalie, Greenwood Village

Traveled with family and small children
Liked: Cleanliness, amenities
A bit dated and linoleum coming up in bathroom, older decor, but we liked it a lot! Especially the staff and heated pool area. They were great!
Stayed 1 night in Mar 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious and comfortable unit. Heated indoor parking was a big plus. Great hot tub area. Fast wifi. Staff was very responsive.
Stayed 6 nights in Feb 2023

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and well decorated condo. Great location. The check in process is a breeze with very friendly and service oriented representatives
Stayed 1 night in Mar 2023

10/10 Excellent

Melinda

Stayed 1 night in Feb 2023

8/10 Good

Eric B

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were impressed by the facility. It's a little difficult to know who to call with questions but other than that it's beautiful and a great location to where we went skiing at Arapahoe Basin.
Stayed 1 night in Feb 2023

10/10 Excellent

Luiza

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love this place ! We had a blast with our kids ! Specially liked that we were walking distance to the adventure center , coffee shop and restaurants.
Stayed 2 nights in Feb 2023

10/10 Excellent

Marcelo

10/10 Excellent

Mark

Liked: Cleanliness, room comfort
Amazing resort
Stayed 2 nights in Sep 2022

2/10 Terrible

Jonathan, Colorado Springs

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Horrible directions. The map to the building is poorly drawn. We were provided a unit number but never told which building. Got to the building finally after driving around and the keys didn't work so had to drive back to the registration office. Took a full 45 minutes just to get into our room.
Stayed 1 night in Jun 2022

6/10 Okay

Jeremy

Liked: Cleanliness, amenities
Very clean place. Check out time was unclear on the time, not communicated well at all.
Stayed 3 nights in Mar 2022

6/10 Okay

Brian

Traveled with family
Liked: Cleanliness
Overall disappointing but had good qualities
The condo was outdated and in disrepair, it had a chunk of carpet missing at the door to the bedroom bathroom, drywall damage in the guest restroom, the windows leaked cold air endlessly, drywall damage at windows and blinds barely functioned if at all. Carpet installation was sloppy with the carpet extending beyond the termination strip. Coffee cups with the unit where the smallest we have ever seen. Overall the unit had good size which was nice, location was great, indoor parking was key and amenities where nice
Stayed 8 nights in Mar 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Run down condo
There was no service to come in and clean room for the 8 days we were there. We Ran out of kleenex and had just enough toilet til the last day. The kitchen was not adequately equipped with cooking items, ie. Fry pans, serving bowls, utensils. We used to come to keystone many years ago, the place has changed a lot. Very run down and old. The jacuzzi had scum on the sides. The restaurants said they were opened and you walk over and they were not. I feel because we were 3rd party and booked through hotels.com they just neglect us.
Stayed 8 nights in Mar 2022

10/10 Excellent

Mikayla Faith

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing place! My husband and I went for our honeymoon and it was great! Good area and very clean!
Stayed 6 nights in Feb 2022

2/10 Terrible

semi

Stayed 1 night in Feb 2022

2/10 Terrible

sonya F

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs to be update a lot . Myself and family had bad allergies to dusty carpet . Certain size out dated sofa ect condon decorated from the 50’s
Stayed 4 nights in Feb 2022

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, room comfort
Amazing stay
What a great place..
Stayed 1 night in Jan 2022

10/10 Excellent

SHARON

Traveled with family
Liked: Cleanliness, room comfort
Perfect Ski Vacation House
Well appointed Condo that makes a perfect ski house for family skiing vacation.
Stayed 2 nights in Jan 2022

4/10 Poor

Cory P

Traveled with family
Liked: Cleanliness, property conditions & facilities
The condo itself was very nice. No complaints about that. However, the management and communication was horrible. They neglected to let me know that there was a code for the front door of the building that you need to get back in, which wasn't necessary when I checked in so I had no idea. I went out at 10:00 pm to get ski boots out of my Jeep so that weren't cold in the morning, and was locked out of the building. It took over 25 minutes to find someone to let me back in. If I wouldn't have had my cell phone with me, it would have been much worse. The other issue was the grill on the deck. It had a lock on the propane tank, so it could not be used. In all of my 15 years of staying in rented condos, I have never seen that before. We had purchased food to grill and had no where to grill it. They said they would come up and unlock it, but they never came up. It was very disappointing.
Stayed 3 nights in Jan 2022

10/10 Excellent

Brian P.

Liked: Cleanliness
Condo Front Desk was kind enough to get us moved over to River Run where restaurants are open.
Loved it!
Stayed 2 nights in Sep 2021

10/10 Excellent

Chris K.

Liked: Cleanliness
Colorado bourbon and bacon
Lovely resort. Very clean and what amazing scenery
Stayed 2 nights in Jun 2021

10/10 Excellent

Ann G.

Liked: Cleanliness
short getaway
nice place to stay. Just a little confusion with check in and finding the properety.
Stayed 3 nights in Jun 2021

10/10 Excellent

Silvia S., Chicago

Liked: Cleanliness
weekend getaway
Property was clean, comfortable, and had everything we needed for cooking small meals. Location was close to the shuttle. Definitely would recommend to stay in the unit we rented (which is not on the picture above).
Stayed 5 nights in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Feb 2021