Ratings based on 180 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Houston TX

Doesn't Get Better Than This Place!

Posted Aug 23, 2016
Pros: The views from our room, the friendliness of the staff, breakfast
Cons: Can't think of anything
Location: Lots of hiking trails
We loved everything about this place. I guess our favorite aspect was being able to take the gondola to and from the town. We'd ride down, shop for groceries, ride back up and cook dinner in our room. How novel!
5 out of 5
by Kala

This traveler left a rating score only Posted Jun 13, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 12, 2016 on Hotels
5 out of 5
by Nick

This traveler left a rating score only Posted Jun 5, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Apr 17, 2016
This was a great time and everything was perfectly
4 out of 5
by A verified traveler

NICE HOTEL AT THE SKIING AREA

Posted Apr 14, 2016
Pros: location
Cons: service
Location: ski mountains are one minute walking, downtown 5 minutes driving. Its really covenient.
THE LOCATION IS wonderful, rooms and beds are very very good but the service is very slow, room services have to wait more than an hour, to clean the rooms could be at 4 pm, valet is slow. but in general is a good hotel.
5 out of 5
by A verified traveler

Posted Mar 23, 2016
Our children said Best Vacation Ever! Planning our next trip. Staff very friendly and always helpful.
4 out of 5
by A verified traveler

Room service not responsive

Posted Mar 13, 2016
All else as great. Great location and good self service parking free
5 out of 5
by A verified traveler

Wow!

Posted Feb 25, 2016
Great everything! The service was flawless and the location wonderful for skiers.
5 out of 5
by A verified traveler from traverse city, MI

Grealocation

Posted Jan 24, 2016
We had a wonderful time great staff!!! They make the difference!