Posted Feb 26, 2017
The continental breakfast was completely inedible. The half and half and milk were curdled and there was old milk rings on the container. It was obvious this container had no been cleaned in ages and just returned from refrigerator to table; over and over again. The butter was the same thing. Completely melted and congealed in the container. Only one knife was available for usage between all patrons - disgusting! And again, it was obvious that the container was just returned to the refrigerator to table; over and over again. It was disgusting and a complete turn off. We left without staying another night.
There was a notice left on the bed at check in concerning the usage of the air conditioner. When we inquired about obtaining the remote, which the notice indicated was to be shared between all rooms. We were told the air conditioning was not available at this time of year - just open a window. When we questioned Jimmy about the notice on our bed he just stated that was standard procedure regardless if we could use it or not. Needless to say, sleeping was impossible that first night as the room was unbearable even with the windows open.
The bathroom had two full size towels and that was it.
The staff! We got to listen to their complaining Saturday morning. It was completely unprofessional to listen to Jimmy explain that he hadn't showered yet because he was waiting to get the laundry done.
Comment from Hotel Management
Mar 7, 2017 by lh, Hotel Management
Wow, have no idea what inn you stayed at. The DeBary Inn is a first class inn for first class people.
P.s. We do not allow the a/c units to be turned on in mid February, you have us confused with Holiday Inn.