Ratings based on 85 Verified Reviews

4.0 out of 5
94% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Florence, SC

Appearance is important.

Posted Mar 20, 2017
Pros: The price is reasonable and facilities are adequated.
Cons: The lobby should be cleaned thoroughly. Windows and walls were dirty. The tile floors were being mopped while we were there but many are cracked.
Location: There are many things in the area but we only visited for a weekend engagement party.
The price of the hotel is reasonable. The general appearance looks good. However, looking closely you will see that the hotel is not being maintained. There are many tiles in the lobby and elevator that are cracked. The lobby windows needed cleaning. It didn't seem like it is on the cleaning staff list of things to do. The elevator had dirty walls (hand prints with drywall? residue). There was a sign in the elevator indicating they are working on the building. We assumed that is why basic things weren't being cleaned. We also noticed that the room numbers are written on painters tape. Assuming that doors were being refinished. The breakfast area also appeared to be nice but serious scanning will see that cleaning the floor is not important. Also noted a wall was damaged. The room was in better condition and appeared to be clean. We are returning in the summer (non-refundable booking). If the facilities are still in poor condition, I will give a poor rating. I noticed the same comments from someone else last summer indicating the same conditions. Again, I will not recommend them if the conditions haven't changed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

Nice, clean hotel. Very friendly staff

Posted Jan 9, 2017
Great experience. Nice property. I will definitely be staying here again!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 20, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Nov 30, 2016 on Hotels
The staff was friendly
1 out of 5
by A verified traveler

Run away!!! Filthy

Posted Nov 21, 2016 on Hotels
It was aweful. The bed was hard, my white socks turned black from how filthy the carpet was, there were dead bug carcasses in the corner behind the bathroom door, the bathtub was leaking.
1 out of 5
by A verified traveler from US

Trash was not taken out dailey

Posted Nov 21, 2016
Pros: Location.
Cons: Staff need to check rooms before assigning rooms to guest.
Mold around tub. Trash in eating area was not taken out daily. Trash can on outside was running over with trash. The cleanliness of rooms has gone down from past visits.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 19, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from US

good stay

Posted Oct 29, 2016
breakfast ok. room clean and comfortable. tub drains slowly.
3 out of 5
by A verified traveler

Posted Oct 26, 2016 on Hotels
Hotel was grungy. Elevator smelled as if it were mopped with sour mop water and never swept. Tiles in the floor broken and shattered. The lobby and elevator floors had not been polished in years. Room was comfortable and appeared clean.
4 out of 5
by A verified traveler

Posted Oct 24, 2016 on Hotels
Shower curtain rod was loose and the curtain rod would not stay closed...