Ratings based on 34 Verified Reviews

3.6 out of 5
67% of guests recommend
3.9 Room cleanliness
3.4 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from ICELAND

Incredibly pleasant stay at Soho Sun

Posted Jan 10, 2017
Pros: The staff was noticeably kind and professional. It was quiiet and peaceful at night. The pool area was beautiful. Breakfast buffet exquisite.
Cons: The elevators were not always reliable. The breakfast scene was a bit chaotic. The room equipment needs better monitoring (e.g. sink congested).
Location: See "our experience"
My daughter and I spent 5 wonderful nights at this hotel in Sun City. We had an unforgettable time as we visited the Chrocodile Park, the Lost City, the Valley of the Waves, Pilanesburg Park and more. We enjoyed the music and night life at the Vibes, the Legends, the Shebeen and the Encore. We were amazed at how safe we felt at all times with security staff visible and extremely pleasant when we chatted with some of them. Everyone was so incredibly friendly and we had the feeling that the staff was both well trained and treated well. We will be coming back to Sun City for the most superb holiday experience we have had so far.
2 out of 5
by A verified traveler

room cleanliness and carpets need upgrading

Posted Nov 13, 2016 on Hotels
Check in took forever, it was so busy, elevator was not working properly and the room did not match our standards
3 out of 5
by A verified traveler

Decent hotel and room...

Posted Aug 15, 2016 on Orbitz
There are nice properties on the resort campus. Sun City Hotel and Casino are good if you are on a budget.
Comment from Hotel Management
Sep 1, 2016 by Irvin Shange, Hotel Management
Dear Anonymous Thank you for the feedback , we appreciate it . The Resort has a lot still to offer in the next two months . We are opening our centric hub of entertainment Centre for your enjoyment
3 out of 5
by Jolene

Posted Jul 18, 2016 on Hotels
I am travelling a lot overseas, staying in a lot of hotels worldwide, this was most certainly the worst service at reception I have ever experienced. There were only 2 people in front of us, but it took us longer than 1 hour to check in. For a hotel on this standard and rate, one would expect some form of welcoming, after all he had a 7 rooms booking. Even my overseas clients said that the service at reception is bad.
Comment from Hotel Management
Sep 14, 2016 by General Manager, Hotel Management
Dear Jolene Thank you for the feedback. I have taken this up with the team , to be trained & coached by myself to avoid the same incident happening in the future . I regretfully do apologize for the inconvenience caused to your during the check in experience. Hoping to see you in the near future . Regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Harare

Excellent hotel for a relaxing weekend

Posted Jun 29, 2016
I found the hotel to be value for money. Rooms were clean, service was excellent. Only downside is the hotel no longer provides room setvice
Comment from Hotel Management
Jul 26, 2016 by Irvin Shnage, Hotel Management
Dear Terence Thank you for a lovely positive feedback Regards Irvin Shange
4 out of 5
by chee meng from malaysia

Great location for adventure.

Posted May 31, 2016 on Hotels
It takes about 2.5 hours drive from OR tambo airport. The room size is reasonably big and clean. Location is great where day time go sight seeing or game drive and at night try your luck at the casino. Good to self drive with a car in the Pilanesberg national park. We took 2 days driving 6-7 hours a day to complete the area. Great experience seeing Rhino, Zebra, Buffalos, elephants, wild boars, Kudu, antelopes as close as 5-10 feet beside your car. Managed to see some Lions, Giraffes, Hippo, crocodile from a distance. If you like adventure, try the hot air balloon experience which is awesome seeing the animals from above. Need to start at 5.00am and costly at 4250 rand per person for ONE hour ride flight. Need at least minimum 4 people to fly.
Comment from Hotel Management
by Irvin, Hotel Management
Dear Valued Guest Your response has been great to us , we will use your suggestion for our future guests
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, New York

Nice hotel with everything I needed for my family.

Posted May 26, 2016
Everything is so well done and well organized. The only problem were the monkeys, but the security kept them under control.
Comment from Hotel Management
Jun 11, 2016 by Irvin Shange ( Rooms ), Hotel Management
Dear Valued guest We are looking forward to welcome you back to Sun City Hotel.
3 out of 5
by Poovan

This traveler left a rating score only Posted Mar 25, 2016 on Hotels
4 out of 5
by Matthew from Florida,USA

Posted Feb 23, 2016 on Hotels
Really neat resort, a lot to do, gorgeous golf...But the hotel never informed us that the entire Entertainment Center was closed due to construction! To top it off we took the shuttle to the center the driver never informed us that it was closed and left a full bus load of people to walk back to the hotel.
Comment from Hotel Management
Jul 26, 2016 by Irvin, Hotel Management
Dear Matthew Thank you for a lovely feedback , we are looking forward to welcomes you back when our Resort opens the Entertainment Centre . We do apologies that there was a lock of communication to you regarding the refurbishment of area Regards Irvin Shange
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 9, 2016 on Hotels