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The Palace of the Lost City at Sun City Resort

+VIP 5.0 out of 5.0
Sun City Resort, Sun City, North West 1-866-599-6674
Expedia Verified Reviews
Excellent!
4.3 of 5 guest rating
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Breakfast
Wifi
Pool
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Room type Options Nightly price Book
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Superior Luxury Family Room
495 square feet
1 King Bed
Room sleeps 2 guests
(up to 2 children)
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Other room types
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Superior Suite
947 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Junior Suite
753 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Luxury Twin Room
387 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
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Superior Luxury Room
495 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Paraplegic Room
484 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
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Superior Luxury Pool Facing Room
548 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with 3 restaurants and full-service spa

Popular property highlights

Breakfast included
Free WiFi
Outdoor pool
Business center
Laundry facilities

Location

This family-friendly Sun City hotel is within a 15-minute walk of Lost City and The Valley of Waves. The Gary Player Golf Course is 1.1 mi (1.7 km) away.

Hotel Features

Along with 3 restaurants, this hotel has a full-service spa and a golf course. Free buffet breakfast is provided, as well as free WiFi in public areas, a free airport shuttle, and a free casino shuttle. Additionally, a casino, free water park access, and an outdoor pool are onsite.

Room Amenities

All 335 rooms offer free WiFi, 24-hour room service, and TVs with cable channels. Other amenities available to guests include minibars, separate bathtubs and showers, and coffee makers.

Languages Spoken

  • English

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The Palace of the Lost City at Sun City Resort

Sun City Resort, Sun City, North West 0316

Renovations & Closures

The property will be renovating from 01 January 2019 to 31 December 2019 (completion date subject to change). The following areas are affected:

  • Select guestrooms

The property will be renovating from 12 August 2019 to 16 August 2019 (completion date subject to change). The following areas are affected:

  • One of the dining venues
  • Dining venue
  • Golf course

The following facilities will be closed from 02 June 2019 to 01 July 2019 (dates subject to change):

  • Swimming pool
  • One of the swimming pools

The following facilities are closed seasonally each year. They will be closed from 08 July to 05 August:

  • Water park

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, The Palace of the Lost City at Sun City Resort features a golf course and a complimentary water park. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 3 coffee shops/cafés. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center. This luxury hotel also offers a casino, an outdoor pool, and a children's pool. A roundtrip airport shuttle (available 24 hours) and an area shuttle are complimentary for guests. Parking is available onsite for a surcharge.

The Palace of the Lost City at Sun City Resort has designated areas for smoking.

  • Lazy river
  • Waterslide
  • Bar/lounge
  • Elevator/lift
  • Free airport transportation
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Porter/bellhop
  • Express check-out
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Outdoor pool
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Shopping on site
  • Designated smoking areas
  • Pool umbrellas
  • Outdoor tennis courts - 2
  • Total number of rooms - 335
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Golf course on site
  • Casino
  • Designated smoking areas (fines apply)
  • Full-service spa
  • Free water park access
  • Free breakfast
  • Conference space
  • Billiards or pool table
  • Spa treatment room(s)
  • Grocery/convenience store
  • Tours/ticket assistance
  • Meeting rooms
  • Free WiFi
  • Pool sun loungers
  • Steam room
  • Sauna
  • Babysitting or childcare (surcharge)
  • Health club
  • Number of coffee shops/cafes - 3
  • Children's club (surcharge)
  • Nightclub
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Free area shuttle
  • Spa services on site
  • Number of restaurants - 3
  • Laundry facilities
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff
  • Free casino shuttle
  • Free newspapers in lobby

Family Friendly Amenities

  • Family Property
  • Free water park access
  • Outdoor pool
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 2
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English

Parking

Self parking (surcharge) , Valet parking (surcharge)

Room Amenities

The Palace of the Lost City at Sun City Resort offers 335 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

  • Free newspaper
  • Air conditioning
  • Minibar
  • Free WiFi
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room childcare (surcharge)
  • Phone
  • Turndown service
  • Desk
  • Ceiling fan
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Number of bathrooms - 1
  • Separate bathtub and shower
  • Television
  • Cable TV service
  • Room service (24 hours)

Where to Eat

A complimentary buffet breakfast is served each morning between 6:30 AM and 11 AM.

Crystal Court - This restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required.

The Grill Room - Overlooking the garden, this steakhouse specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Plume - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open select days.

Tusk Bar & Lounge - This piano bar specializes in African cuisine and serves light fare only. Open daily.

Bocado - This poolside restaurant specializes in Mediterranean cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Things to Do

Guests can experience the thrill of a safari, and enjoy recreation facilities including a golf course, outdoor tennis courts, and a health club. An outdoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park, a lazy river, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Game drive on site
  • Safari on site
  • Miniature golf on site
  • Golfing on site
  • Hiking/biking trails on site
  • Archery on site
  • Water skiing on site
  • Motor boating on site
  • Mountain biking on site
  • Parasailing on site
  • Ziplining on site
  • Playground on site
  • Segway rental/tour on site
  • Boat tours on site
  • Personal motorized watercraft on site
  • Game viewing on site

Spa Services

The Royal Salon has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

  • Deep tissue massage
  • Outdoor treatment areas
  • Reflexology
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No rollaway/extra beds available

No cribs (infant beds) available

No pets or service animals allowed

Union Pay

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: ZAR 65 per night
  • Valet parking fee: ZAR 65 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • LOST CITY PALACE
  • LOST PALACE
  • PALACE LOST
  • PALACE LOST CITY
  • PALACE LOST Hotel
  • PALACE LOST Hotel CITY
  • Palace Lost City Hotel Sun City
  • Palace Lost City Hotel
  • Palace Lost City Sun City
  • The Palace Of The Lost City Hotel Sun City
  • The Palace Of Lost City
  • Palace Lost City Sun City Resort
  • Palace Lost Resort
  • The Palace of the Lost City

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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