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Reviews of Elkhorn Village

3.5 out of 5
Elkhorn Village
491 10th St. Unit A-7, Sun Valley, ID

Reviews

8.0

Very Good

Rating 10 - Excellent. 65 out of 181 reviews" "
Rating 8 - Good. 62 out of 181 reviews" "
Rating 6 - Okay. 35 out of 181 reviews" "
Rating 4 - Poor. 11 out of 181 reviews" "
Rating 2 - Terrible. 8 out of 181 reviews" "

8.8/10

Cleanliness

7.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jerald

Stayed 2 nights in Jun 2023
Response from Director Inventory Management on Jun 5, 2023
Thank you!

8/10 Good

John

Response from Director Inventory Management on Jun 1, 2023
Thank you

10/10 Excellent

John

Stayed 3 nights in May 2023
Response from Director Inventory Management on Jun 19, 2023
Thank you

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
What an absolutely lovely place to stay for a travel night. It was an entire one bedroom condo, beautifully decorated and comfortable. The price of the lodging was less than many motel rooms I've stayed in that offered much less than Elkhorn Village
Stayed 1 night in Apr 2023
Response from Director Inventory Management on May 1, 2023
Wonderful. Thank you for staying with us.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2023
Response from Director Inventory Management on Mar 7, 2023
Thank you

8/10 Good

barbie

Traveled with group
Liked: Cleanliness, room comfort
Nice stay for value
Hot tub and steamer work great but new towels are needed! The sidewalks and stairs were very icy. The layout of the condo was nice and very comfortable. The check in and check out was very good.
Stayed 5 nights in Jan 2023
Response from Director Inventory Management on Jan 22, 2023
Thank you. We are glad you enjoyed your stay.

8/10 Good

Wanda

Liked: Cleanliness, room comfort
The entire process of checking in was good. The unit was very clean and very equipped with meal prep on your own. The only issue having been the ability to hear the quests above us in every move they made. It was hard to sleep as we heard there movements and flushing toilets all night.
Stayed 1 night in Oct 2022
Response from Director Inventory Management on Oct 11, 2022
Glad your liked the unit and checkin. Hope to see you again soon.

10/10 Excellent

Ruth A

Stayed 1 night in Sep 2022
Response from IMC on Oct 3, 2022
Thank you!

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

Shawn

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Unable to operatate fireplace. Thin walls, able to hear neighbors walking and talking. Unable to cancel one night's stay when plans changed and asked weeks in advance
Stayed 3 nights in Sep 2022
Response from Director Inventory Management on Oct 10, 2022
I apologize for the inconveniences. We hope you will give us another try someday.

10/10 Excellent

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located. Parking garage. Clean
Stayed 7 nights in Sep 2022
Response from Director IM on Sep 12, 2022
Thank you for staying with us.

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
My condo was adorable. The pool area was fantastic. It was a short trip into Ketchum. The one day I thought a walk to town for lunch would be great. However i did not think of what the walk back would be like. All. Up. Hill. Lol. I've lived in Florida the last 12 years so I forgot what it was like to walk that far up hill. That was my fault. It was still a wonderful walk and an adventure.
Stayed 2 nights in Aug 2022
Response from Director IM on Sep 9, 2022
We are so glad you enjoyed your stay. It sounds like you had a great time.

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

4/10 Poor

Butch

Stayed 1 night in Sep 2022
Response from Director IM on Sep 6, 2022
We would appreciate any feedback you can provide that would have made your vacation.

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Elkhorn is great. Check in and out was great. Property Management rented pickleball paddles and balls to use on the courts at Elkhorn
Stayed 2 nights in Aug 2022
Response from Director IM on Aug 23, 2022
Elkhorn is an amazing place Thank you!

10/10 Excellent

Patricia, Santa Barbara

Stayed 3 nights in Jul 2022

10/10 Excellent

Larissa

Liked: Cleanliness, room comfort
Excellent
It was very good, no issues.
Stayed 2 nights in Jul 2022
Response from Director IM on Jul 18, 2022
Wonderful! Thank you

10/10 Excellent

Jordan

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2022
Response from Director IM on Jul 5, 2022
Thank you

8/10 Good

Donald

Liked: Cleanliness, room comfort
Don
Condo is located in a beautiful area surrounded by great views and close to Ketchum downtown and many outdoor activities. Biggest complete is no elevator in the #1 building and also must walk from parking to building #1 or climb the steps in building #2 to a bridge on level 2 which connects with #1. strange set up and if older is very difficult getting to the upper floors
Stayed 2 nights in Jun 2022
Response from Director IM on Jun 22, 2022
We are so glad you enjoyed your stay.

8/10 Good

Robert, Draper

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location within Ketchum with good amenities at competitive price
Stayed 2 nights in Mar 2022
Response from Director IM on Mar 14, 2022
Wonderful! Thank you for staying with us.

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice condo. Great location for free transportation to Warm Springs and Ketchum. Great parking. Easy check in. Great price.
Stayed 3 nights in Jan 2022
Response from Director IM on Feb 1, 2022
Wonderful! Come back and see us soon.

2/10 Terrible

Cliff

Stayed 1 night in Jan 2022
Response from Director IM on Feb 1, 2022
We would appreciate any feedback you can offer us. Thank you for staying with us.

6/10 Okay

Jacqueline

Disliked: Cleanliness, room comfort
Expensive. Needs renovation and a good clean.
The good - location, free transport, quiet. The bad - found an item of a very personal nature under the bedside table on checking in. Continuously found long black hairs on the furniture. Terrible draughts from the windows. The fan on the fire would not turn off. No natural light in the apartment. The handbasin and bath plugs did not stop the water from draining out. The bed had a plastic mattress protector. I mentioned all of this to the rental company but no service gesture was forthcoming.
Stayed 8 nights in Jan 2022
Response from Director IM on Jan 11, 2022
I apologize for your experience. I will pass along the information to the manager. I hope you will give us another try to exceed the expectations.

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was comfortable and very clean. Didn't like the lack of a smart TV. Loved the parking arrangement
Stayed 2 nights in Jan 2022
Response from Director IM on Jan 10, 2022
Thank you.

8/10 Good

Zach

Stayed 2 nights in Oct 2021

10/10 Excellent

Johnny

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2021
Response from Director IM on Oct 3, 2021
Thank you

10/10 Excellent

Mishel

Liked: Cleanliness, room comfort
Peaceful sweet lil place!!
Stayed 2 nights in Sep 2021
Response from Director IM on Sep 23, 2021
Thank you for staying with us.

10/10 Excellent

Debbie Tranmer

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2021
Response from Director IM on Sep 14, 2021
Thank you!

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location. So very busy because of the holiday. O
Stayed 2 nights in Sep 2021
Response from Director IM on Sep 7, 2021
Thank you for staying with us

8/10 Good

Mike

Liked: Cleanliness
Thank you for early check in so we could attend the wedding that afternoon.
Stayed 1 night in Sep 2021
Response from Director IM on Sep 7, 2021
Beautiful picture. Glad you enjoyed your stay.

8/10 Good

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Nice place for a relaxing time.
Stayed 2 nights in Aug 2021
Response from Director IM on Aug 23, 2021
Wonderful thank you so much!

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Nice scenery that smells like a toilet
THIS IS NOT A HOTEL. This is a small studio apartment inside of a country club HOA. You do not check in or out at the property. Check in is a few miles up the road. CANNOT CONTACT PERSONAL UNTIL 9am. Must park in underground garages on a First come first serve basis. They do not assign you a parking spot. If you are parked in the street they will tow your vehicle At your own expense. Entitled dog owners EVERYWHERE! To the point where you can’t walk or lay in the grass. Room has NO air conditioning. You have to open the windows for cool air (was 90 degrees on my visit), when I came back to the room, it smelled like dog feces. Owners have their priorities messed up. They have $500 kitchen knives but janky bathroom hardware. No elevator either. The restaurant on property does not open until 1130 for lunch. If you want breakfast you better make your own in the small kitchen provided or you will have to go to town to get something to eat. No meals (or anything else) are covered in the price of the booking. Housekeeping is basically nonexistent. You will pretty much be made to clean the room yourself.
Stayed 3 nights in Aug 2021
Response from Director IM on Aug 23, 2021
I apologize your were unhappy with your stay. We are condos not a hotel and we do share the resort with homeowners and other rentals. The studio units are equipped with a kitchenette as we don't own the restaurant. Again please accept our sincerest apologies.

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy to check in, great communication, clean and very usable property location for us.
Stayed 2 nights in Jul 2021
Response from Director IM on Jul 27, 2021
Fantastic! Thank you

4/10 Poor

Anne B., Twin Falls, ID

Disliked: Cleanliness
Just one night in Ketchum before camping
We did not get an email/text with address code as usual. Realized we had to check into office first for instruction s (we could have done this at a hotel). We like contact less entry. Dead bird parts on balcony, bed very uncomfortable. Notes said to load dishwasher but there was no dishwasher! Buzzer someone scheduled by bed went off at 6am!
Stayed 1 night in Jun 2021

2/10 Terrible

Kimberly R.

Disliked: Cleanliness
No direction. Could not find property.
We spent hours trying to find the property. Never did. Wasted time and money:(
Stayed 1 night in Jun 2021

10/10 Excellent

Mari T.

Liked: Cleanliness
work trip
enjoyed it, but the signage for the elkhorn grill was a bit misleading, as the sign was on the road, but the grill was actually closed?
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice condo, enjoyed the fireplace!
Stayed 2 nights in Jun 2021
Response from Director IM on Jun 15, 2021
Thank you!

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2021
Response from IMC on Jun 8, 2021
Thank you for your review

10/10 Excellent

Sandra

Liked: Cleanliness, room comfort
Wonderful
Wonderful place— clean, comfortable and safe. Parking is secure but requires some walking to the parking garage each time you want to use the car. Super comfy bed.
Stayed 2 nights in May 2021
Response from Director IM on May 12, 2021
Your review is greatly appreciated. Come see us again soon. Thank you

10/10 Excellent

Scott

Liked: Cleanliness, room comfort
Love Elkhorn
Gorgeous place...great condo
Stayed 1 night in Mar 2021
Response from Director IM on Mar 18, 2021
Wonderful! Come see us again!

10/10 Excellent

Dale S.

Liked: Cleanliness
Property was found as expected and advertised. Enjoyed the stay
Nice and clean. Property is on the third floor of the building if you have problems with stairs this one wouldn't be for you.
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We enjoyed relaxing in front of the cozy warm fireplace and the convenience of the fully stocked kitchen. The heaters in the bedroom and bathroom made it so comfortable. The location was perfect for skiing Sun Valley snd going for walks in the village. We just suggest they get a smart TV for video streaming, a more comfortable couch, and a foot stool.
Stayed 4 nights in Feb 2021
Response from Director IM on Mar 1, 2021
Thank you for your suggestions we will be sure to pass them along to the staff.

8/10 Good

Christopher

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2021
Response from Director IM on Feb 25, 2021
Thank you !

8/10 Good

Alex J

Liked: Cleanliness, room comfort
Very good property with minor issues
Overall, a good stay. Clean and modern condo for a good price. Unfortunately, the description is “Mountain condo with fireplace” and ours did not work which I was told as I was walking out the door during check in. Also, we weren’t provided with a ski locker key. Lastly, there wasn’t shampoo/conditioner and only 1 bag of coffee for a 2 night stay. All of these are easily correctable issues.
Stayed 2 nights in Feb 2021
Response from Director IM on Feb 10, 2021
Thank you for taking the time to provide us with your feedback. Please accept our sincerest apologies for the fireplace. We stopped providing the single use plastic shampoo bottles in our best efforts to support the environment. we are glad your over all stay was enjoyable.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property was very disappointing. The fireplace was broken, the spa and hot tub was closed.
Stayed 2 nights in Feb 2021
Response from Director IM on Feb 9, 2021
I apologize you were disappointed. We will be sure to pass along your comment regarding the fireplace to out maintenance staff. The Spa and Hot tub is closed due to Covid. We hope you will give us another try to exceed your expectation in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2021
Response from Director IM on Feb 18, 2021
Thank you!

10/10 Excellent

Nicole

Liked: Cleanliness, room comfort
Great weekend get away
Great condo! Very cozy. Kitchenette was great. Location very close to Dollar Mountain.
Stayed 2 nights in Jan 2021
Response from Director IM on Feb 1, 2021
We appreciate you taking the time to write a review. Glad you enjoyed your stay. Please come back again and see us to.

8/10 Good

Brendan

Liked: Cleanliness, room comfort
Property was in nice condition and everything was clean and neat in the unit. We had a lower floor unit and there is some noise that comes through but it wasn’t a problem. If you had loud neighbors above I can see it could be disruptive but I’d stay again.
Stayed 1 night in Jan 2021
Response from Director IM on Jan 18, 2021
Thank you for taking the time to provide us with feedback. We are so glad you enjoyed your stay.

6/10 Okay

Annalisa

Traveled with family
Liked: Cleanliness
Meh
Property manager did great in communication but property is awful. Clean but hard to access in building (couple with ski gear). So many up and down stairs. Thin walls so heard people all night. Covid closure of hot tubs. Price was right but for a few bucks more, I would work with this management group but not this property - Especially if you have gear to haul. Also, forgot coffee pot didn’t work and had to make camp coffee!
Stayed 1 night in Dec 2020
Response from Director IM on Jan 8, 2021
Thank you for taking the time to provide us your feedback about your recent say with us. And we appreciate your kinds words regarding the staff.