Ratings based on 148 Verified Reviews

4.0 out of 5
84% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Toledo, OH

Nice renovation!

Posted Oct 11, 2017
Pros: Room.
Cons: The exterior, but they are working on it.
Location: Outlet Mall is close.
The hotel was in the process of being renovated but the rooms were already done and were beautiful! Comfortable, spacious bathroom, and clean. The location wasn't fantastic but it was across from Bob Evans and convienent to gas stations, other restaurants, and the outlet mall ( which was the reason for our trip). The breakfast was good but their waffle maker was not functional on the morning we stayed. Overall, a pleasant experience.
Comment from Hotel Management
Nov 1, 2017 by Justin, Hotel Management
We very much appreciate your comments regarding your stay at Hampton Inn Columbus/Delaware. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
4 out of 5
Recommended
for Families
by A verified traveler from Michigan

Nice hotel close to my daughter's home

Posted Aug 23, 2017
Pros: See above.
Cons: Confusion on the towels for the swimming pool. We did take them up to our room
Location: Loved going to the Columbus zoo nearby.
Enjoyed the swimming pool with my daughter's family and also enjoyed breakfast.
Comment from Hotel Management
Aug 26, 2017 by Justin, Hotel Management
We very much appreciate your comments regarding your stay at Hampton Inn Columbus/Delaware. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
4 out of 5
by Reanna

Posted Aug 18, 2017 on Hotels
the cleaning staff is outright rude. got into a screaming match with me in the middle of the lobby.
Comment from Hotel Management
Aug 26, 2017
Thank you for taking the time to tell us about your experience at Hampton Inn Columbus/Delaware. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hampton Inn Columbus/Delaware, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
5 out of 5
by Allan

Posted Aug 14, 2017 on Hotels
Comment from Hotel Management
Aug 26, 2017
We very much appreciate your comments regarding your stay at Hampton Inn Columbus/Delaware. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
5 out of 5
by A verified traveler

Posted Jul 31, 2017 on Hotels
Comment from Hotel Management
Aug 26, 2017
We very much appreciate your comments regarding your stay at Hampton Inn Columbus/Delaware. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
2 out of 5
by A verified traveler

Posted Jul 30, 2017 on Hotels
Got to the hotel late, and got the last room. Surprise! The toilet was already plugged up, lots of water. The front desk knew this toilet was bad. The night staff was helpful unplugging the toilet and helped clean up all the water on the floor. Still waiting on the reduction in the price of the hotel room that the night manager promised.
Comment from Hotel Management
Aug 26, 2017
Thank you for taking the time to tell us about your experience at Hampton Inn Columbus/Delaware. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hampton Inn Columbus/Delaware, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
5 out of 5
by Tina

Hampton Inn Review

Posted Jun 28, 2017 on Hotels
Nice hotel, we enjoyed our stay and the nearby amenities!
Comment from Hotel Management
Jul 13, 2017
We very much appreciate your comments regarding your stay at Hampton Inn Columbus/Delaware. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
2 out of 5
by A verified traveler

Posted Jun 27, 2017
Front desk staff disappeared for some time. One couple waited and left for another hotel. No change $ at front desk.
Comment from Hotel Management
Jul 13, 2017 by Justin, Hotel Management
Thank you for taking the time to tell us about your experience at Hampton Inn Columbus/Delaware. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hampton Inn Columbus/Delaware, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
4 out of 5
by ralph

Posted Jun 27, 2017 on Hotels
Comment from Hotel Management
Jul 13, 2017
We very much appreciate your comments regarding your stay at Hampton Inn Columbus/Delaware. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
4 out of 5
by Fred

Weekend trip

Posted Jun 21, 2017 on Hotels
The room was nice the bathroom could use a little updating. The room was clean. Could of done without housekeeping knocking on the door in the early morning on Sunday.
Comment from Hotel Management
Jul 13, 2017
Thank you for taking the time to tell us about your experience at Hampton Inn Columbus/Delaware. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hampton Inn Columbus/Delaware, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.