Posted Apr 3, 2017
(Please don't post publicly), this is just for the employees and hotel. I had an outstanding experience at this Hampton Inn and am very grateful to the staff who went out of their way to take great care of me during my stay. I had flown in late and gone straight to the nursing home to be with my beloved grandmother who died in the early morning. I called several times to let the hotel staff know I would be checking in late, then very late, and each time I was reassured that the room would be there by a friendly voice. I was so sad and weary by the time I finally arrived at the hotel close to 5:30 in the morning. Kazim welcomed me, offered me fresh coffee and water, provided me with several snacks, and very warmly listened to me tell him about my night. I was having trouble with the fan in the room and he came in and showed me how it worked and patiently told me to let him know if I needed anything else. In the morning, a sweet housekeeper named Ashley gave me an extra set of toiletries (my room had two shampoos but no conditioner- no big problem at all) and the managers on duty that day (one who had long, dark brown hair in a ponytail, and Kelsey in the evening) were also awesome. I felt like I was in the twilight zone because of everything that had happened, but the friendly front desk staff and the consistency of having them there during my two-day stay made it really feel like it was a home away from home. I will never forget my stay or that time in OH. Thank you so much.