Ratings based on 113 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Indiana

Decent hotel for the price.

Posted Jun 25, 2016
Pros: Clean pool. Clean room
Cons: They double charged our credit card. Both Expedia and the hotel charged us the full amount for our stay.
Great experience. Good place to stay. Convenience store and Starbucks right next door. Nice new outlet mall opening up very soon.
Comment from Hotel Management
Jun 28, 2016 by Mica B., GM, Hotel Management
Thank you for being a guest at our property! We regret you experienced a billing problem, but are very happy you enjoyed the rest of your stay! The mall is open and we hope to see you back soon!
3 out of 5
by Elizabeth

Posted May 9, 2016 on Hotels
Comment from Hotel Management
Jul 16, 2016 by Mica, Hotel Management
Thank you for being our guest and leaving a review! We hope you will visit us next time you are in the area!
3 out of 5
by A verified traveler from mount gilead, oh

Posted Apr 7, 2016
The indoor "heated" pool was freezing, the only front desk worker was out front working when I arrived to check in. . . wasn't the best service. Hotel was clean and comfortable though.
Comment from Hotel Management
May 11, 2016 by Mica B, Hotel Management
Thank you for providing us with feedback on how to improve our guests' stay. We hope you will give us the opportunity to show our true colors next time you are in town!
2 out of 5
by A verified traveler

In bad shape- musty smell, not very clean

Posted Mar 20, 2016 on Orbitz
Not a good one- stayed 3 nights for a big soccer tournament and couldn't get in anywhere else. Very overpriced, nasty carpet, crappy breakfast-
Comment from Hotel Management
May 11, 2016 by Mica B, Hotel Management
Thank you for the feedback. We appreciate you letting us know where we can improve!
3 out of 5
by Joshua from Warren Pa

Posted Mar 7, 2016 on Hotels
Overall stay was good. Asked for eXtra towels and service was fast. Worst part was the breakfast bar. Food was pretty packaged just add water type to the eggs. Suggest eating elsewhere for breakfast. Overall, rooms were nice n clean n quiet.
Comment from Hotel Management
Jul 16, 2016 by Mica, Hotel Management
Thank you for the feedback and letting us know where to improve. We are glad your overall stay was good and we will improve on the areas you mentioned!
4 out of 5
by Sharon

Posted Nov 3, 2015 on Hotels
Comment from Hotel Management
Jul 16, 2016 by Mica, Hotel Management
Thank you for leaving a review and being our guest!
3 out of 5
by A verified traveler

Not the BEST experience!

Posted Oct 4, 2015 on Hotels
Many stains on furniture and the desk chair was a tattered disgrace. The toilet was not properly anchored and when you sat on it it moved.
Comment from Hotel Management
Jul 16, 2016 by Mica, Hotel Management
Thank you for taking the time to let us know where to improve and for being our guest! We continue to try to improve our guest experience and hope you will give us another try next time you are in the area!
2 out of 5
by A verified traveler

Disappointing

Posted Sep 23, 2015
I was disappointed with this hotel. It is older and is in need of repairs. The pool is VERY small, not what I expected from the online photos. The buffer breakfast was inedible. My son and I settled for cold cereal. Overall, I would not recommend this hotel for the price I paid.
Comment from Hotel Management
May 11, 2016 by Mica B, Hotel Management
We are sorry we disappointed you, improvements are coming soon!
3 out of 5
by Patricia from lakewood

Bad Mattresses

Posted Sep 17, 2015 on Hotels
mattresses need replaced!! Sat on mattress and could feel springs
Comment from Hotel Management
Jul 16, 2016 by Mica, Hotel Management
We are sorry we disappointed you, improvements are coming soon!
5 out of 5
by A verified traveler

Posted Sep 8, 2015 on Hotels
Comment from Hotel Management
Jul 16, 2016 by Mica, Hotel Management
Thank you for being our guest and the rave review!