Ratings based on 137 Verified Reviews

3.9 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Simi Valley Ca

Clean and newly remodeled rooms with Jacuzzi tub.

Posted Nov 17, 2017
Pros: New neat and clean
Great value for the money. Good price. Decent Breakfast. Close to area I needed to be in.
Comment from Hotel Management
Dec 2, 2017 by Katrina, Hotel Management
Thank you for choosing to stay with us! We're glad to hear you enjoyed our updated rooms and hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 7, 2017
Great customer service. I checked in after midnight & Christina was very accommodating!!
Comment from Hotel Management
Nov 15, 2017 by Katrina, Hotel Management
Thank you so much for staying with us! I am glad that Christina took great care of you upon your arrival! We hope to see you again next time you are in the area.
4 out of 5
by Ruth

Nice place

Posted Oct 6, 2017 on Hotels
The fact that the breakfast buffet was only open until 9:30 on a Sunday morning is ridiculous. The front desk person was very nice and the room was clean and comfortable.
Comment from Hotel Management
Oct 24, 2017
Thank you for choosing to stay with us! We do apologize however though that you did not feel breakfast is open late enough for you. We do hope to see you again soon.
2 out of 5
by Michael

Posted Sep 14, 2017 on Hotels
Comment from Hotel Management
Sep 18, 2017
Hello, I see that you recently rated us "Two Stars" I would love to chat and figure out what went wrong for you or what we could do better. Feel free to reach out to the hotel at any time convenient to you.
5 out of 5
by Abraham

Great Experience

Posted Sep 12, 2017 on Hotels
We stayed at this hotel because we've never been turned a stray when staying at a Holiday Inn. It was in close proximity to the Columbus Zoo, about 15 minute drive, and close to outlet stores. We were very happy with the overall experience, clean, breakfast in the morning, ease of check in. The only draw back is if nothing else the kids love to swim in the pool. We were told it was a heated pool. It was not, the room was heated but the pool was probably about 65 degrees or so, fairly cold to say the least. It was in walking distance to quite a few restaurants, including a starbucks, KFC, Long John Silver, Wendy's and McDonalds. Great Time, Thank You!
Comment from Hotel Management
Sep 18, 2017
Hello, I am glad that you enjoyed staying with us! Our pool is heated and tested twice a day, it runs about 80 degrees, which is the highest we are able to keep it for health reasons, therefor it does still feel cold to the skin, but the "chill" is taken off the pool. I do however apologize that you did not feel the water was warm enough
4 out of 5
by Teri

Posted Sep 6, 2017 on Hotels
Bed was uncomfortable for me.
Comment from Hotel Management
Sep 18, 2017
Hello, I would like to apologize for you last stay which you found the bed uncomfortable. Further, I would also like to let you know that we are currently in the process of a full renovation which does include all brand new beds! I do hope to see you in the future so you can test out our new rooms!
5 out of 5
by Molly

Would Recommend

Posted Jul 18, 2017 on Hotels
The bed wasn't as comfy as I had hoped and there isn't much to do in Sunbury, but it's not far from Columbus or Delaware. The staff was friendly and the hotel was really clean.
Comment from Hotel Management
Jul 21, 2017
Thank you for choosing us when staying in the area! We are working to improve all of our beds with our current renovation. We hope to see you again soon, and hope that you love our renovation as much as we do once its complete!
4 out of 5
by Barry

Posted Jul 11, 2017 on Hotels
It was a good price for a good stay. Breakfast was good.
Comment from Hotel Management
Jul 21, 2017
We're glad to hear you enjoyed your stay and our breakfast! We work hard to try and make it enjoyable for you and hope to see you again soon! Thank you for choosing us when you are in the area!
1 out of 5
by Matt

Posted Jun 9, 2017 on Hotels
The front desk people wer friendly and informative and the room wasn't real clean empty water bottles behind dresser and side of the bed. But the worst thing was taking a shower and black water started spraying out all over my son, so he had to cut his shower short, and the back residue was in the tub after he was done.
4 out of 5
by David

This traveler left a rating score only Posted Jun 7, 2017 on Hotels