Posted Jun 16, 2016 on Hotels
This is a great value if on a short trip to the area and the room amenities are not a major concern.
Location - I was in town for business related to the nearby outlets opening soon
Room was ready early on day of check-in
TV with cable channels
Freezer in room (mini fridge with top freezer compartment, a necessity for me when I travel)
Proximity to neighborhood amenities: Starbucks, gas station, etc, shared the back road with hotel. Starbucks was walking distance.
Bathroom was very clean, newer shower fixtures, plush bath towels
Plenty of parking
Fitness center in hotel ...(see cons)
Smelled like cigarette smoke (the hotel room was non-smoking, but most likely was a smoking room previously, and old carpets retain the odor)
Fitness center consisted of one treadmill, one elliptical, and one bike. I was the only one using it so not a problem for me.
Overall, I would say this is a decent hotel in need of some updating to match what I expect from other Holiday Inn Express stays in other areas of the country. Hopefully the proximity to the new outlet mall will bring more guests and give them reason to upgrade more of the facility! Staff friendliness made up for any cosmetic shortcomings, I just couldn't get past the odor, but I am one who is very sensitive to cigarette smoke smell.
Comment from Hotel Management
Jun 29, 2016 by Mica, Hotel Management
Thank you Rebecca for being our guest and for leaving a very detailed review of our property. As you have pointed out we have a lot of perks to offer, with some room to improve. We will be undergoing a full renovation (including not just guest rooms, but also public areas and the fitness room) soon. Please do check us out, next time you are in the area!