Ratings based on 1,969 Verified Reviews

4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Always Excellent

Posted Mar 24, 2018
This was my fourth stay at the Trump Miami. As always, it was excellent. Highly recommended.
Comment from Hotel Management
Mar 26, 2018 by Trump International Beach Resort Management , Hotel Management
Hi David, Thank you for choosing us again, we appreciate your feedback, and are glad you enjoyed your stay again. We hope to see you again soon. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, Ma

Wonderful!l

Posted Mar 24, 2018
We had a great stay at Trump International. The rooms was large and had a beautiful view. The staff, particularly housekeeping, was wonderful. Our kids really enjoyed the pool and the beach. One of the outstanding facts about this hotel was all of the little details. From the illy coffee in the room to the Antica Farmicasta toiletries and the nightly chocolate on your pillow at turn down service-all really nice. The pool menu was expansive and very reasonably priced and the beach umbrellas and children’s programs were included for no additional cost. We would highly recommend this hotel and will stay here again.
Comment from Hotel Management
Mar 27, 2018 by rump International Beach Resort Management , Hotel Management
Hello Ann, Thank you very much for your positive feedback, we are glad you enjoyed your stay. Hope you will visit us again soon. Best regards, Trump International Beach Resort Management
2 out of 5
by A verified traveler from Toronto

Wait until the management change over

Posted Mar 22, 2018
We were never informed before hand but the hotel is under new management (or no management). It went from a 5 star to unrateable because it was a hotel run on hope and not systems. The only thing working was the upselll which came through quite well as the staff receives kickbacks from the various vendors - tours, taxis, etc. There was no information in the rooms as you would find with other hotels on activities, restaurants, other tourist venues, etc. It was hard to contact the member services to even enquirer because the phones weren’t working. I usually don’t complain but the hotel is in a state of anarchy right now so hang tight - hopefully the new management (when known) will take control. Oh, and don’t go to Tejas but rather La Vespa. The food is tasteless and over priced and the service, in line with the rest of the hotel, was terrible and generally not existent. La Vespa had beautiful scenery, great food and you felt like at home with the service. I generally don’t complain but the experience was irritating so we moved on. A generally disappointing experience!
Comment from Hotel Management
Mar 26, 2018 by Trump International Beach Resort Management, Hotel Management
Hello Jon, this is the information for an incorrect property. We are the Trump International Beach Resort, down in Sunny Isles, Florida. I believe you are referring to the Trump International Hotel and Tower in Panama. Thank you.
3 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

5 star hotel serving 2 star food

Posted Mar 10, 2018
Pros: Location. Pool. Beach access.
Cons: Food.
Lovely hotel with great staff from the front desk, bellhops, cleaning crew. Very large room, great view of the ocean. Excellent location right on the beach with a large pool. It seems the location of the angle of the hotel and the two Trump condo buildings next door create a wind tunnel near the pool. It was always very windy, and the pool staff confirmed it. Better on the beach. The main disappointing part of the experience was the food. The Fusion restaurant is serving frozen appetizers and the sushi is just ok. One day, we sat at the pool bar for lunch. 2 hours later, we got half of our food, and after two visits from the manager, we decided to just cut our losses and head to the beach for a swim. Instead of the manager explaining why there was a delay in getting us the missing salad and side order of chips (that should have came with the quesadillas), she just said she was sorry for our wait time. It made it seem like it was our fault for not having the patience. Unacceptable in a 5 star hotel. I will try the Diplomat on Hollywood beach next time.
1 out of 5
by A verified traveler from michigan

Never will return to a Trump hotel

Posted Mar 7, 2018
I never complain about hotels or services but I rely heavily on reviews so I feel it’s necessary to let people know how terrible my experience was. I reserved and paid quite a bit extra for an oceanfront room with a balcony because I enjoy sitting on the balcony & listening to the waves roll in. When I arrived, I was extremely disappointed to find my balcony facing an extremely noisy construction site next door. I called the front desk & I left a message & no one returned my call. The next morning after being woken by the awful noise, I went to the front desk & asked for my room to be changed but they said they had no other rooms available & to check back the next day. By the third day, I spoke to a manager in guest relations who told me that “I got what I paid for” and when I nicely demanded to at least be reimbursed for a room without a view or balcony (since I couldn’t use it), he told me the best he could do was buy me a round of drinks. He was not accommodating or apologetic about the situation and was in fact rude & defensive. Worst customer service! On top of that, the beach & pool service was also terrible with no one coming around to service you even if you waved your hand & looked someone directly in the eye. I understand they were really busy but they should’ve staffed for that. Vacations are few & far between & when you take a lot of time to travel to a destination & spend a lot of money, you hope to “get what you pay for” or at least have service that makes up fo
Comment from Hotel Management
Apr 7, 2018 by Trump International Beach Resort Management , Hotel Management
Hello Elizabeth, We appreciate your comments, but we are truly sorry to hear of the challenges you experienced during your stay here. Best regards, Trump International Beach Resort Management
3 out of 5
by A verified traveler from cleveland ohio

Nice hotel but not worth the price

Posted Mar 3, 2018
Hotel is nice, pool is very nice. Would have been nice to know about the mandatory $30 per day auto parking fee up front, expedia should have mentioned it. The amenities were not worth the $350 per night room rate. The in hotel restaurant was very poor in terms of food quality, very disappointed. Definitely not worthy of the Trump name as you should expect in hotel quality. Weather was great.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Feb 26, 2018
very nice! would recommend. great food and staff. perfect location. easy to maneuver around hotel
Comment from Hotel Management
Feb 26, 2018 by Trump International Beach Resort , Hotel Management
Good morning, thank you for wonderful feedback, we are glad you enjoyed your stay.
3 out of 5
by A verified traveler

Beach staff was excellent and accommodating

Posted Feb 22, 2018
Overall experience was satisfactory however Our room was not ready until 6 PM that evening we were giving a voucher for one free drink. But they did honor a late check out. We dined in the sushi restaurant two nights in a row and they would not honor our 20% off coupon because we did not present it at the time we were dining in , we presented it when we were checking out. I thought this was very unfair due to the fact that we spent a lot of money on a daily basis patronizing all of their restaurants and bars.
5 out of 5
Recommended
for Everyone
by A verified traveler from bostom ma

Posted Feb 21, 2018
I will come back again I like this place it’s really nice to spend time with family
Comment from Hotel Management
Feb 21, 2018 by Trump International Beach Resort , Hotel Management
Hello Ronald, thank you for your feedback, we are glad you and your family enjoyed your stay. We hope you will visit us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Exactly what we needed

Posted Jan 29, 2018
Clean and comfortable hotel on the beach with a nice pool and convenient to local restaurants.
Comment from Hotel Management
Jan 29, 2018 by Trump International Beach Resort , Hotel Management
Hello, we are glad you enjoyed your stay, and appreciate your feedback.We hope you will visit us again soon. Thank you.