Staff, friendly, very clean room and property. As a single female traveler, I was not comfortable with the set up. This hotel is more like a motel with internal room doors. My entrance was not near the lobby. If I wanted to be in a more visible area, there was an up charge. The window to my first floor room was unlocked, which I only happened to find before I went to bed, after I had left my belongings there. You can hear anything that happens in the hallway. The peep hole on the door is also open, which made me uncomfortable so I covered it with paper. I am not a paranoid inexperienced traveler. I frequently travel solo and am cautious and aware of my surroundings. Don't recommend this for like minded solo female travelers.