Ratings based on 1,912 Verified Reviews

4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from gold river california

Posted Dec 15, 2017
Puts a smile on your face. Although our stay was short I enjoyed sitting in the sun and the upbeat decor of the rooms. Only down side is traffic backup at intersection
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Posted Dec 13, 2017
This is our second stay at the hotel. We found it quite by accident last year while visiting family and loved it. Came back again this year for four days. Walls are a bit thin but is was quiet. Water pressure in shower not great but still fine. We will definitely be back next year too!
Comment from Hotel Management
Dec 14, 2017 by Lisa, Hotel Management
Beth, welcome back to the Wild Palms. we are excited you found us. We are looking forward to stay #3. The shower heads have the flow restricted screens in them, that were mandated when we were in the drought season. Happy Holidays and we will see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from atascadero, ca

Overnight, quick trip

Posted Dec 10, 2017
Pros: Very courteous staff
Was there for a very short time, facilities were great.
Comment from Hotel Management
Dec 11, 2017 by Lisa, Hotel Management
Marcia, Thank you for your 5 star review of your stay with us. Thank you for mentioning the staff and their service. We aim to deliver greatness in all we do. We look forward to your return
5 out of 5
Recommended
for Everyone
by A verified traveler

A very tranquil place to stay

Posted Nov 6, 2017
This hotel is a very cozy place to stay and is nearby to all the attractions in and around San Jose
Comment from Hotel Management
Nov 7, 2017 by Lisa, Hotel Management
Thank you for your awesome description of the Wild Palms Hotel . It is our desire to have you experience a relaxed stay.. We look forward to your return visit
4 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Posted Nov 1, 2017
Great value for money. I stayed here for the first time and liked it, room was clean and comfortable. Great staff and service. Good location as well.
Comment from Hotel Management
Nov 2, 2017 by Christel, Hotel Management
Hello, thank you for your review. We are very happy to hear that you enjoyed your stay. We hope to welcome you back in the near future! Have a great day!
4 out of 5
Recommended
for Everyone
by A verified traveler from Kingston, Ontario, Canada

Nice Hotel, friendly staff, close to bus stops.

Posted Oct 31, 2017
Pros: Breakfast was decent and changed from 1 day to another. Friendly staff. Pool was a welcome sight.
Cons: The walls are a bit thin. I could hear snoring from the room beside me which kept me up the first night. Have access to the computer in order to getba
Location: From what I could tell there are no local things to do close by. With buses available in all directions this was not an issue for me.
The pool was a great place to cool down with temperatures in the low 30's in October!!!. The Staff were very friendly. The only flaw I see in this hotel is the computer requires a password to access my boarding pass which wasn't known by staff. Staff offered to get my boarding pass from their computer but I was reluctant in providing information that was required for my boarding pass
Comment from Hotel Management
Nov 1, 2017 by Lisa, Hotel Management
Terry, Thank you for your review of the hotel and your stay. I can assure you allowing the staff to assist you with your boarding pass would have been safe. We are glad you were able to relax around the pool. We do hope to see you as a guest again soon
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect

Posted Oct 25, 2017
We loved everything about it. It is a dog friendly place. We think the breakfast is great.
Comment from Hotel Management
Oct 26, 2017 by Lisa, Hotel Management
Thank you for your comments on your recent stay. We do enjoy our furry guests and know how important they are to our guest that travel with them. I am glad to see you enjoyed the breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler from SF

Clean and quiet hotel in the middle of active area

Posted Oct 19, 2017
Pros: Close to where I need to be.
Cons: Can’t think of anything right now.
Location: Not so relevant for this time
Accessible to where I needed to be in that weekend. Staff very accommodating and pleasant. The room is unique.
Comment from Hotel Management
Oct 20, 2017 by Lisa, Hotel Management
Martin, Thank you for your 5 star rating of the hotel and your recent stay with us
5 out of 5
by A verified traveler from Lynchburg, VA

A Bit of the Islands in Silicon Valley

Posted Oct 15, 2017
Pros: Breakfast, location, pool, and spa.
Cons: A microwave would be helpful.
Location: Just off El Camino Real and not far from relatives.
This hotel was not built last week but it is well maintained. Great breakfast, pool, and spa. The staff is always helpful and polite to take care of any issue. Visiting from Virginia, we have used this hotel several times and have been pleased every time. The location is a plus with many restaurants very close as well as activities and wineries. We will return!
Comment from Hotel Management
Oct 16, 2017 by Lisa, Hotel Management
Jan, It was a pleasure to have you stay with us again. Thank you for your kind words regarding your stay with us. We do look forward to your return stay. Cheers!
5 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh

Nice hotel convenient location

Posted Oct 14, 2017
Pros: Location, Style, Character
I had a great stay, too short to use any of the amenities. However the pool looked great, and the breakfast was very good.
Comment from Hotel Management
Oct 16, 2017 by Lisa, Hotel Management
Thank you for your 5 star review of your recent stay