Thank you for shining the light on our dedicated staff and their personalized service.

Hi Melissa, The Doubletree by Hilton brand does not offer breakfast complimentary, and we have this posted all on the website.

Hi RichardWe are pleased you found the staff to be so friendly and helpful.

Thank you for taking the time to share your feedback regarding your recent stay at our hotel. I'm truly sorry to learn that your experience fell short of your expectations, and I want to extend my sincerest apologies for the cleanliness issues you encountered during your visit.Maintaining a clean and comfortable environment for our guests is a top priority, and it's disheartening to hear that we did not meet this standard during your stay. Your comments have been shared with our housekeeping and maintenance teams for immediate attention and corrective action. Rest assured, we take all feedback seriously, and we are committed to making necessary improvements to ensure a more pleasant experience for our guests in the future.I understand your disappointment with the condition of our facilities, and I apologize for any inconvenience this may have caused you. Your feedback regarding the worn-out appearance of the hotel, broken items, and cleanliness concerns will be thoroughly reviewed by our management team to address any underlying issues and implement necessary changes. Please know that your satisfaction is important to us, and we would welcome the opportunity to make things right. If you would be willing to give us another chance, I invite you to reach out to us directly so that we can personally assist with your future reservation and ensure that your stay exceeds your expectations.

Thank you for your review Cindy. You will be pleased to know that we are beginning renovations this year!

Thank you for the perfect score, Karen!

Hi KhrisThank you for your review.

Thank you for your feedback. The hotel may be slightly dated; however, it is clean. We average close to a 90% score on social media and brand reviews/audits. The carpets are slightly worn, but clean. They are professionally serviced often. We understand that everyone has their own perception

Thank you for your feedback. We always encourage our guests to research the hotel before booking. DoubleTree as a brand does not offer free breakfast or free coffee in the lobby. What you are describing is a select service hotel such as Hampton. You can purchase packages, at a slightly higher rate, that does include breakfast. This is available on all booking sites. The restaurant prices are based on the local market and in line. Further, the food prepared is hot, fresh and not processed/packaged like you get at other hotels.

Thank you for your review!

Thank you Ian! Come back again, soon.

We appreciate the feedback.

I'm happy the location was optimal for your itinerary, Krisann

Glad to have you back Andrew!

Hello Harold, thank you for your review!

Thank you for the kind review!

Thank you for the review, Renzo!

Thank you Jorge for the perfect score.

Thank you Alan.

We appreciate the comment about our great team. Thank you Alan.

Hi, Quentin we still have room service. The hours at 7AM to 11AM for breakfast and 5PM to 11PM for dinner.

Hi Jean, Thank you for your review! We hope to see you again soon

Thank you Roberto.

Hi GesselleThank you for taking the time to review our hotel, we hope to improve on your review in future stays.

Hello Terrian,We are disappointed to hear that your stay did not live up to previous expectations as we strive to deliver a consistent and comfortable experience for all of our guests. Please note that your comments in regards to receiving amenities do not go unnoticed and will be addressed with our staff. As for rooms, we are excited to announced will be updated our rooms and cannot wait to welcome guests upon the completion. Please contact Joshua at the front desk if you have other concerns you would like to discuss.

Hi Elizabeth we sincerely apologize for the inconvenience you experienced with our pool and hot tub. Due to the strong winds last night, debris such as sand, dirt, bugs, and leaves accumulated in the area. We want to assure you that our team has thoroughly cleaned and restored the pool and hot tub to their usual high standards. We appreciate your understanding and hope to provide you with a more enjoyable experience on your next visit.

Thank you for the perfect review, Hammad!

Wonderful to see that our hard working team met your cleanliness expectations Anyerson. Thank you for pointing out the great work they do.

Thank you Sarah!

Thank you for the perfect score Linda.

Appreciate the perfect score Justin.

Thanks for the perfect score Jessica!

Thank you for the perfect score Leonard.

Thanks Courtney!

Thank you Donald for the great comments about the service.

Thank you for the review, Courtney!

Thank you Clif for the great feedback.

Thanks Desiree. We appreciate this great review and will share with Rosa and the team.

We appreciate your feedback. The package fees are in line with other hotels in the market and much lower than some of them.

Thank you for the perfect review, Matthew!

Thank you for the great score Teresa!

Hi Wesley, we are glad to hear your concerns were addressed in a timely manner! Thank you for staying with us.

Thank you for the good Rahid.

Thank you for highlighting the team that makes all it happen! We hope to welcome you again, Doreen

Thank you for taking your time, Tanisha.

Hi Johanna, we appreciate your kind words! We do advertise our room as double beds, which are slightly smaller than queens as you mentioned.

Hello Wanda! Thank you for the kind review!

Hello Francine! We are disappointed to hear that you did not enjoy your stay. Please reach out to the Front Desk and ask for Joshua so that I can assist you.

Thank you for your review, Michael

Thank you for your kind words Martha! We are glad you enjoyed your stay!