Ratings based on 1,407 Verified Reviews

3.7 out of 5
78% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Clean room. Fast friendly service.

Posted May 13, 2017
Enjoyed a very peaceful nights rest after Concert. Room had microwave and refrigerator they also serve breakfast in the morning. No complaints Check in was fast and I was met with a friendly smile
Comment from Hotel Management
May 15, 2017 by lq1048gm, Hotel Management
Dear Amy I would like to thank you for taking the time to share your experience with us. We take great pride in providing a Here for You experience. Your feedback is a great testament to our hard work and dedication. IM glad you enjoy our breakfast and our Here for you service. Rest assured I will share your feedback with my team so they can share this moment together. Warm Regards, Pedro Ondarroa General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Nice hotel

Posted Apr 28, 2017
Close to all shopping, great staff, very clean, convenient location
Comment from Hotel Management
Apr 30, 2017 by Assistant General Manager, Hotel Management
Dear JK: I would like to thank you for taking the time to share your experience with us. We take great pride in providing a Here for You experience. Your feedback is a great testament to our hard work and dedication.Rest assured I will share your feedback with my team so they can share this moment together. Warm Regards, Daniel Castillo
3 out of 5
Recommended
for Everyone
by A verified traveler from Jupiter Florida

Nice hotel near the BB&T Center

Posted Apr 28, 2017
Pros: inexpensive, neat and clean. The Receptionist was great!
Location: BB&T Center, Sawgrass Mall and Business Park, Lester's Diner and several other restaurants
This is an older hotel that has been well maintained. The rooms are clean and neat and relatively quiet.We stayed there because it was near the BB&T Center where we attended a concert. The Receptionist was delightful. She was up beat and friendly and presented a welcoming note. If you are looking for an economical place near the Sawgrass Business Center or the BB&T this will suit your needs.
Comment from Hotel Management
Apr 30, 2017 by Assistant General Manager, Hotel Management
Dear EA: Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Sunrise Sawgrass Mills La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely, Daniel Castillo
4 out of 5
Recommended
for Everyone
by A verified traveler from Kingston, Jamaica

Comfortable, basic lodging

Posted Apr 19, 2017
Cons: I know the breakfast is continental, but after 6 days of eating the exact same thing, it got old, fast. A little variety every other day would be go
Location: Close enough to Sawgrass mall. $7 each way on the hotel's shuttle.
Great front desk staff. The young lady took the time to help me sort out my charges with Expedia and posted a package for me complimentary. Beds were really comfy. my room was spacious and had all the necessities.
Comment from Hotel Management
Apr 20, 2017 by Lq1048gm, Hotel Management
Dear Kay I appreciate you taking the time to tell us about your experience at La Quinta Sunrise Sawgrass Mills. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, General Manager
4 out of 5
by A verified traveler from Boston MA

super friendly and helpful staff.

Posted Apr 12, 2017
Pros: price and staff
Cons: smelled like dog pee when I walked into room. also did not appear to have been vacuumed. lots of crap on the carpet
Location: close to Sawgrass Mills mall, and IKEA. Starbucks about 2 minute walk away. also close to BB&T center.
the hotel was just ok. room was ok, bed was decent, but sinking in the middle. breakfast was good - the usual offerings, which are fine with me. Location was right near Ikea, not far from Sawgrass Mills but about 1/2 hour from nearest beach. The best thing about this hotel was the staff. from check-in to check-out they were so helpful and friendly. having people like that makes such a huge difference.
Comment from Hotel Management
Apr 15, 2017 by Assistant General Manager, Hotel Management
Dear Dan: I appreciate you taking the time to tell us about your experience at La Quinta Sunrise Sawgrass Mills. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, Daniel Castillo
2 out of 5
by A verified traveler from sunrise florida

Bathroom smelled like mold

Posted Mar 28, 2017
Nice people. Could not stay more than one night. Woke up with sinus problems
Comment from Hotel Management
Mar 30, 2017 by lq1048gm, Hotel Management
Dear Janice Thank you for choosing LaQuinta Inn & Suites Sawgrass for your lodging needs. It appears that we did not meet your expectations and our normally high standards. We would look into the issue you have indicated. Rest assured that I will be speaking directly with all the team members who played a role in your experience. It is our responsibility to assure that our guest feels assured and optimistic about their stay with us. I will use your feedback to help us understand and develop winning habits for you and guests alike. Best, General Manager
4 out of 5
by Ivan

This traveler left a rating score only Posted Mar 25, 2017 on Hotels
1 out of 5
by Paul

Rooms smell and filthy pool!

Posted Mar 16, 2017 on Hotels
First room we got, smelled so bad, our eyes watered. Couldn't stay in the room for more than a few minutes, just long enough to call the front desk and complain. The lady said she was sorry and would bring up a key to a new room right away. So, my family and I stayed in the hallway for no less than 10 min. before I went down stairs myself and found the front desk girl chatting with what I thought was her boyfriend. He quickly left the building and she asked if she could help me. I said yes, my family and I are on the 4th floor waiting for you to give us another room. She quickly gave me another key and I left. This time, the beds were like a canoe, with a big dip in the middle. Terrible to sleep on. No smell though but the bathrooms were very small as well. In the morning, my daughter wanted to go swimming. The pool was so filthy, I wouldn't let a fish swim in it.
Comment from Hotel Management
Mar 29, 2017 by Trevor, Hotel Management
Dear Paul: I’ve received your review of La Quinta Sunrise Sawgrass Mills. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn and Suites once again. Sincerely, Daniel Castillo Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from PLANTATION

Nice hotel

Posted Mar 15, 2017
Comfortable beds, friendly receptionist, close to the mall
Comment from Hotel Management
Mar 16, 2017 by lq1048gm, Hotel Management
Dear Amanda Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Sunrise Sawgrass Mills La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely, General Manager
2 out of 5
by A verified traveler from Caribbean

Posted Mar 7, 2017
Pros: the staff was nice and breakfast was good.
Cons: cleaniness
Location: location great as its close to sawgrass
Hotel didn't seem very clean. When i moved the sofa inside the room, i found lots of dirt under it so clearly it wasn't cleaned. when i spoke to manager of the hotel, he seemed non chalant about all of this and claimed that they had such a high turnover in the last few weeks, they didn't have time to clean it.
Comment from Hotel Management
Mar 9, 2017 by lq1048agm, Hotel Management
Dear Valued Guest Thank you for choosing LaQuinta Inn & Suites Sawgrass for your lodging needs. It appears that we did not meet your expectations and our normally high standards. I would like to apologize for the condition of the room. Rest assured that I will be speaking directly with all the team members who played a role in your experience. It is our responsibility to assure that our guest feels assured and optimistic about their stay with us. I will use your feedback to help us understand and develop winning habits for you and guests alike.