Ratings based on 1,385 Verified Reviews

3.7 out of 5
78% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Kingston, Jamaica

Comfortable, basic lodging

Posted Apr 19, 2017
Cons: I know the breakfast is continental, but after 6 days of eating the exact same thing, it got old, fast. A little variety every other day would be go
Location: Close enough to Sawgrass mall. $7 each way on the hotel's shuttle.
Great front desk staff. The young lady took the time to help me sort out my charges with Expedia and posted a package for me complimentary. Beds were really comfy. my room was spacious and had all the necessities.
Comment from Hotel Management
Apr 20, 2017 by Lq1048gm, Hotel Management
Dear Kay I appreciate you taking the time to tell us about your experience at La Quinta Sunrise Sawgrass Mills. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, General Manager
4 out of 5
by A verified traveler from Boston MA

super friendly and helpful staff.

Posted Apr 12, 2017
Pros: price and staff
Cons: smelled like dog pee when I walked into room. also did not appear to have been vacuumed. lots of crap on the carpet
Location: close to Sawgrass Mills mall, and IKEA. Starbucks about 2 minute walk away. also close to BB&T center.
the hotel was just ok. room was ok, bed was decent, but sinking in the middle. breakfast was good - the usual offerings, which are fine with me. Location was right near Ikea, not far from Sawgrass Mills but about 1/2 hour from nearest beach. The best thing about this hotel was the staff. from check-in to check-out they were so helpful and friendly. having people like that makes such a huge difference.
Comment from Hotel Management
Apr 15, 2017 by Assistant General Manager, Hotel Management
Dear Dan: I appreciate you taking the time to tell us about your experience at La Quinta Sunrise Sawgrass Mills. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, Daniel Castillo
2 out of 5
by A verified traveler from sunrise florida

Bathroom smelled like mold

Posted Mar 28, 2017
Nice people. Could not stay more than one night. Woke up with sinus problems
Comment from Hotel Management
Mar 30, 2017 by lq1048gm, Hotel Management
Dear Janice Thank you for choosing LaQuinta Inn & Suites Sawgrass for your lodging needs. It appears that we did not meet your expectations and our normally high standards. We would look into the issue you have indicated. Rest assured that I will be speaking directly with all the team members who played a role in your experience. It is our responsibility to assure that our guest feels assured and optimistic about their stay with us. I will use your feedback to help us understand and develop winning habits for you and guests alike. Best, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from PLANTATION

Nice hotel

Posted Mar 15, 2017
Comfortable beds, friendly receptionist, close to the mall
Comment from Hotel Management
Mar 16, 2017 by lq1048gm, Hotel Management
Dear Amanda Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Sunrise Sawgrass Mills La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon. Sincerely, General Manager
2 out of 5
by A verified traveler from Caribbean

Posted Mar 7, 2017
Pros: the staff was nice and breakfast was good.
Cons: cleaniness
Location: location great as its close to sawgrass
Hotel didn't seem very clean. When i moved the sofa inside the room, i found lots of dirt under it so clearly it wasn't cleaned. when i spoke to manager of the hotel, he seemed non chalant about all of this and claimed that they had such a high turnover in the last few weeks, they didn't have time to clean it.
Comment from Hotel Management
Mar 9, 2017 by lq1048agm, Hotel Management
Dear Valued Guest Thank you for choosing LaQuinta Inn & Suites Sawgrass for your lodging needs. It appears that we did not meet your expectations and our normally high standards. I would like to apologize for the condition of the room. Rest assured that I will be speaking directly with all the team members who played a role in your experience. It is our responsibility to assure that our guest feels assured and optimistic about their stay with us. I will use your feedback to help us understand and develop winning habits for you and guests alike.
3 out of 5
by A verified traveler from Bahamas

Nice staff. Breakfast could include more variety.

Posted Feb 26, 2017
Nice staff. Breakfast needs more variety. Rooms were not as clean and updated as I would have liked. Not many food outlets around. Located on a dark road
Comment from Hotel Management
Mar 1, 2017 by lq1048gm, Hotel Management
Dear Valued Guest Thanks for taking the time to write about your experiences at our Sunrise Sawgrass Mills La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations. Sincerely, Pedro Ondarroa General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Okeechobee Florida

Close to Cleveland. Clinic. Hospital

Posted Feb 26, 2017
Rooms and hotel seemed very clean,staff was great .My wife and IIWere very PLEASED.
Comment from Hotel Management
Mar 1, 2017 by lq1048gm, Hotel Management
Dear David I appreciate you taking the time to tell us about your experience at La Quinta Sunrise Sawgrass Mills. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, Pedro Ondarroa General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad

Nice comfortable hotel

Posted Feb 24, 2017
Cons: The breakfast selection
Location: Close to Sawgrass Mills Mall
The check in clerk was very courteous and helpful.
Comment from Hotel Management
Mar 1, 2017 by lq1048gm, Hotel Management
Dear Mr. Lamar I appreciate you taking the time to tell us about your experience at La Quinta Sunrise Sawgrass Mills. Your satisfaction and continued trust in La Quinta Inn and Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, Pedro Ondarroa General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Guatemala

comfortable

Posted Feb 20, 2017
Pros: quiet
Location: restaurants and fast food close to the hotel
varieties of foods to breakfast! frendly staff. good service
Comment from Hotel Management
Feb 21, 2017 by Trevor D. - Assistant General Manager, Hotel Management
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Sunrise Sawgrass Mills La Quinta. We pride ourselves on our friendliness! Our team looks forward to providing you with exceptional service in the future.
2 out of 5
by A verified traveler from NY

Outdated and smelly

Posted Feb 18, 2017
Hallways have very old smelly carpets . Breakfast is OK. Dining area is Very small making weekends hard to navigate
Comment from Hotel Management
Feb 18, 2017 by Trevor D. - Assistant General Manager, Hotel Management
Thanks for taking the time to write about your experiences at our Sunrise Sawgrass Mills La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn and Suites as your choice for lodging accommodations.