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Reviews of Dockside Mooloolaba

3.5 out of 5
Dockside Mooloolaba
50 Burnett Street, Mooloolaba, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 35 out of 64 reviews" "
Rating 8 - Good. 18 out of 64 reviews" "
Rating 6 - Okay. 10 out of 64 reviews" "
Rating 4 - Poor. 1 out of 64 reviews" "
Rating 2 - Terrible. 0 out of 64 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, room comfort
Comfortable and reasonably priced. Enjoyed our stay
Stayed 2 nights in Aug 2023

10/10 Excellent

Zoe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and close to the beach and restaurants!
Stayed 3 nights in Apr 2023
Response from Paul on Jun 8, 2023
Glad you enjoyed your stay. See again next time.

10/10 Excellent

Liz

Liked: Cleanliness, amenities, property conditions & facilities
Loved being on the ground floor with a courtyard surrounded by plants and palms
Stayed 3 nights in Mar 2023

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay. Close walking distance to Esplanade, the Wharf and Sea Life.
Stayed 3 nights in Dec 2022
Response from Paul on Jan 23, 2023
Thanks Deborah, see you again soon.

10/10 Excellent

Tino

Stayed 2 nights in Jun 2022

10/10 Excellent

Tahnee

Traveled with family
Liked: Cleanliness, room comfort
The Perfect Holiday
Just finished our stay at Dockside Apartments and cannot fault anything about our stay. it was clean, updated and had everything we needed for the perfect holiday. I have already rebooked for next year.
Stayed 3 nights in Dec 2021

10/10 Excellent

Margaret M

Liked: Cleanliness, room comfort
Lovely stay at Dockside Mooloolaba
We just spent five nights at Dockside. The apartment was very comfortable and clean with full size oven and cooktop and very roomy. On-site manager Paul was very welcoming and helpful. The only downside (which was my fault for not enquiring) was the shower over the bath. I'm getting too old for that! Easy walking distance to all restaurants and the beach. Highly recommended staying at Dockside.
Stayed 5 nights in Oct 2021
Response from Paul on Oct 18, 2021
Thanks Margaret, we'll see you again soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really great communication and service from the managers. They really accommodated us with our late arrival.
Stayed 1 night in Mar 2021

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, room comfort
We loved it here
We were so pleasantly surprised by the location and the condition of the entire complex. The apartment itself was freshly updated and so very comfortable! It has everything you could possibly need! Being set back a couple of blocks from the esplanade meant you didn’t have any noise and were a shot walk to the wharf as well as the beach.
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
I loved my stay here owners were really helpful and great clean rooms with everything u need for a great stay.
Stayed 8 nights in Dec 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of space and good location for the price. Only downside was the ceiling fan in the bedroom which started to click after a while.
Stayed 2 nights in Sep 2019
Response from Paul. on Sep 10, 2019
Thanks for taking the time to leave a review. We are currently looking at changing fans in a number of apartments. The apartment you stayed in has recently been painted, and the owner is planning on a few more changes, including replacing the fans. Thanks Paul

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The Site Managers were very obliging & helpful.The property is extremely clean & well maintained for its age. Did not realise until arrival that there was no lift access in the building or that a two bedroom apartment came with only one bathroom. There is also only key access to the garage not swipe access.
Stayed 1 night in Apr 2019
Response from Paul on Apr 9, 2019
Hi, Thanks for your feedback. We'll try and make those details a little clearer. See you next time.

10/10 Excellent

Rhys, Dunedin, nz

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! A fantastic place to stay with great facilities and very helpful staff!
Stayed 7 nights in Feb 2019
Response from Paul on Feb 27, 2019
Thanks Rhys. See you again next time.

10/10 Excellent

dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Mooloolaba close to everything
Great stay. Clean apartment and great hosts.
Stayed 1 night in Feb 2019
Response from Paul. on Feb 27, 2019
Thanks Dirk, It was our pleaseure. See you again.

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Great location. On site management rally lovely. But bedrooms do not have air con and are west facing and bedding was old and really uncomfortable. Kids couldn’t even get a good nights sleep.
Stayed 2 nights in Jan 2019
Response from Michelle on Feb 1, 2019
HI, Thanks for your review. I would love you to give me a call so I can give this feedback to the owners. We weren't sure exactly which apartment you were staying in but would like to have them replaced as soon as possible. As we don't sleep in the apartments we don't know about the beds until somebody lets us know. Thanks again and we look forward to hearing from you. Kind Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Paul on Jan 1, 2019
Thankyou. We're glad you enjoyed your stay, see you next time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for families
Only short stay at dockside but apartment really well equipped for families. Lots of cooking utensils and washing facilities for clothes. Really clean friendly management and good location to everything in Mooloolaba and good price. Highly recommend.
Stayed 2 nights in Jul 2018
Response from Paul on Jul 17, 2018
Thank you for kind remarks. We try hard to provide a good experience, and welcome feedback so that we can improve our apartments. We hope to see you again soon.

8/10 Good

Chris, NSW

Liked: Staff & service, property conditions & facilities, room comfort
Had a lovely stay at Dockside. Excellent and friendly communication before my arrival, there was no need to communicate whilst there but I was aware if there were any real issues I could just call Paul or Michelle. The unit was spacious, clean, sunny and the area during our stay was quiet. The only thing I will say is that the master ensuite had a smell, similar to that of wet carpet (carpet was not wet.) Other than that we enjoyed our stay. DVDs, books etc downstairs both children and adults if you wish to use them and a multitude of tour brochures and information. Having a fully equiped kitchen with full size fridge, oven, hotplate and dishwasher made life easier too - not having to purchase meals out. There is also a full size washing machine, dryer and laundry tub in the main bathroom. The pool is heated and clean with BBQ area fenced off to the side The only down side to our stay (which has nothing to do with the resort) was that my daughters car was broken into so be aware and make sure you lock and remove all items. There are allocated parking spots underneath the building, however, the car sits too low to the ground and we were not able to navigate the 'bump' down to the garage. Also note that there are no lifts so if you do not travel lightly you will need to take your cases up the stairs yourself, no big drama though as not that many stairs unless you stay on the 3rd level :-) Nice and central to everything. I would stay here again.
Stayed 3 nights in May 2018
Response from Paul on Jun 30, 2018
HI Chris, It was a pleasure having you stay with us. We look forward to seeing you next time. Paul.

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay!
The apartment was great, spacious enough for 2 couples. Good having a washing machine & dryer. The pool was lovely & there was a well equipped BQ area with tables/chairs & lights. It was lovely sitting out on the balcony in the evenings. The beds were comfortable & there was a paper delivered to our door every morning. The owners were very friendly & helpful, they allowed us to check in earlier as our apartment was ready. It is very central to everything, an easy walk to the beach & shops. It was a bit noisy over the weekend nights as the locals were out & about in their noisy cars.
Response from Paul on Apr 21, 2018
Thanks Lynne, we're glad you enjoyed your stay. We look forward to seeing you again next time.

10/10 Excellent

Tony, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Apartments close to beach and shops
Great apartments, clean and family friendly. Great customer service and value for money. Will use again.
Stayed 10 nights in Dec 2017

8/10 Good

Kerry , tasmania

Liked: Staff & service, property conditions & facilities, room comfort
Friendly helpful staff.
Modern unit. Close to all facilities. Great BBQ area which is private. Beautiful beaches.
Stayed 2 nights in Oct 2017
Response from Paul on Nov 19, 2017
We're glad you had a great stay with us. We are constantly working on improving the resort. We are aware there was a problem with our wifi, and have been talking with our provider to address this. They have assured us that the problem has been resolved. Regards Paul and Michelle.

8/10 Good

Dion, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday break
Great quiet hotel close to all activities, walking distance to aquarium and beach
Stayed 2 nights in Sep 2017
Response from Paul on Nov 19, 2017
Thanks for your feedback.We are always looking for ways to improve. We look forward to seeing you next time. regards Paul and Michelle

10/10 Excellent

courtney, brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for one night. It's was a very clean and comfortable hotel room with friendly staff!
Stayed 1 night in Sep 2017

10/10 Excellent

Megan, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location
Great quiet location but just an easy walk from the Esplanade at Mooloolaba. Helpful staff and easy booking. Recommended.
Stayed 2 nights in Sep 2017

10/10 Excellent

Sue, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Great proximity to beach, restaurants and marina. Easy walk. Clean and comfortable. Sunny and open, 2 balconies to enjoy. Nice to come home to after a busy day. We enjoyed the warm pool and we enjoyed the many palm trees around the apartment.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank-you for a wonderful stay. Apartments are lovely and a good size. Will certainly be returning.

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and property maintained well. Great for families with young kids.

6/10 Okay

Verified traveler

Reasonable location, not too far from the Beach
Stay was okay, but we had some difficult checking in as our apartment was booked for an inspection on the same afternoon. The property managers took a bit of convincing to try and make it work best for us, even though the mistake was not of our making.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Clean and handy to shops, beach etc
I was disgusted to find Expedia had debited our credit card account when Ihad not made an actual booking but had just reserved a room. Would never, never again book with last minute or Expedia as they added a very hefty $150 commission onto the actual price the resort charges.

8/10 Good

Tracey, brisbane

Liked: Staff & service, property conditions & facilities
Nice place to relax close to the beach
Paul was very helpful and friendly. Made my family and I feel very welcome. Assisted us with anything we asked and also told feedback very well. Thanks Paul

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Very handy for event weekends
Apartments are just 5-10min walk from the esplanade. Handy for event weekends when other access roads are blocked off. Unit parking space big enough to squeeze 2 cars into 1 space so good for accomodating guests with more than one car. Staff were very helpful with check-in and check-out.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay Fantastic staff
Great place to stay clean and spacious Very friendly staff
Response from Paul. on Mar 10, 2017
Thanks for your great review. We look forward to seeing you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and facilities.
Great staff - under new management. Well equipped apartment for a long term stay.
Response from Paul on Mar 10, 2017
Thanks. We've only been here a short time, but we're trying hard to make everyone welcome, and ensure they have a great stay.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice complex.
Nice and comfortable. Good complex. Each unit in the complex is individually owned and furnished so the few specific problems we had would not apply to all. Good location short walk to everything.
Response from General Manager on Mar 10, 2017
Thanks. We are trying to get as much feedback from guests as possible, so we can address any issues, and act to rectify as soon as possible.

8/10 Good

Tim

Liked: Cleanliness, staff & service, room comfort
Great location, and excellent value.
Excellent location and represented good value for money, rooms were spacious and well appointed with a/c, flat screens and all modern conveiniences. Wa alking distance to the beach and everything Mooloolaba has to offer.

10/10 Excellent

dayle, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing !
We had so much fun, the pool was great , the grounds were clean and child friendly . Everything was so close to the apartment . I will be staying here again next time .
Response from Tony and Margo - Managers on Aug 21, 2016
Thank you for taking the time to review your stay at Dockside. We are glad that you enjoyed your stay and look forward to welcoming you back.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend at the Sunny Coast
Easy access to eateries and beach. Helpful staff. Easy to find.
Response from Tony and Margo - Managers on Aug 21, 2016
Thank you for your review - glad to hear you enjoyed your stay.

10/10 Excellent

Andrew, Warwick Queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, clean accommodation with plenty of room. Close to everything. Will stay here again.
Response from Tony and Margo - Managers on Aug 21, 2016
Glad you enjoyed your stay - sorry to not respond sooner - we had not discovered this review area!

10/10 Excellent

scott, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for families
Love Mooloolaba and Dockside has everything we needed
Response from Tony and Margo - Managers on Aug 21, 2016
Thanks for the positive feedback - sorry we took so long to find your review.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay close to the beach
We had a really nice stay. The hotel staff were extremely helpful with any details and the late check-in. They also left everybody a little Christmas basket which was very nice. The place is close to the beach, Underwater World and the rest of town.
Response from Tony and Margo - Managers on Aug 21, 2016
Glad you enjoyed your Christmas visit and hope to see you back again soon. Sorry we did not respond initially, only just discovered the review.

6/10 Okay

farzana, Gold Coast

2
It was good but bit dirty 2 bedroom 1 bath mat .we were having fun the manager instead of calling he came n started screaming. It was only us the next day we saw another families having fun talking loud he went n scream at them too it looked bad.he should be bit nice with customer service people go 4 relaxing n family time.not staying there ever
Response from Margo on Aug 1, 2015
We are sorry that you did not enjoy your stay at Dockside. At busy times it can be a problem when some guests want a quiet time and others want to party. Noise carries at night, so we usually ask people to keep music and chat down after 9.30 - 10pm so as not to disturb other guests.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal; Service: Outstanding; Cleanliness: Spotless;

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Rachel

Disliked: Cleanliness, property conditions & facilities
Facilities: Nothing special; Value: Excessive; Service: Sufficient; Cleanliness: Poor;

6/10 Okay

Shane, Australia - QLD - Brisbane

Disliked: Staff & service, property conditions & facilities
Facilities: Tired; Value: Excessive;

10/10 Excellent

WARREN, New Zealand - Auckland

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Matthew, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Great deal; Service: Outstanding; Cleanliness: Beautiful; Close to wharf, beach, shops, walking tracks. Very convenient

10/10 Excellent

Emma, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Everything you need; Value: Great deal;

8/10 Good

Paul, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Affordable; Service: Professional; Cleanliness: Pleasant; close to wharf

8/10 Good

Rowan, Australia - QLD - Regional QLD

Liked: Cleanliness
Disliked: Staff & service
Service: Awful;