Ratings based on 339 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Work Stay

Posted Sep 18, 2016
Pros: Suited our needs.. roomy
Used accommodation for work stay. Close, clean suited the 3 workers well
Comment from Hotel Management
Sep 30, 2016 by Bula Cathy, Hotel Management
Thank you, sorry you had to work while staying but we hope you used the facilities after work to relax.
5 out of 5
by A verified traveler from Melbourne

Amazing venue

Posted Sep 1, 2016 on Wotif
I saw lots of pride in the beautiful grounds, pools and gardens making this a wonderful tropical venue to stay with a family.
Comment from Hotel Management
Sep 30, 2016 by Bula Cathy, Hotel Management
Dear Mr and Mrs JK, thank you for the feedback and for being our guests.
4 out of 5
by A verified traveler from Tas

Posted Aug 30, 2016 on Wotif
Fantastic resort and best shower at any of our stays around QLD!
Comment from Hotel Management
Sep 30, 2016 by Bula Cathy, Hotel Management
Thanks Kelly, that's great news to hear about the shower !
4 out of 5
by A verified traveler

Close to everything you need. Pool and games room.

Posted Aug 7, 2016 on Wotif
Pros: Quiet, private, secure, close to everything and right near the water and cafes.
Very private and secure. I would come back to this place.
Comment from Hotel Management
Sep 30, 2016 by Cathy, Hotel Management
Thank you for the feedback, we appreciate that you stayed with our resort, Bula Cathy & Team
3 out of 5
by A verified traveler from Brisbane

Good location, great for kids.

Posted Jul 31, 2016 on Wotif
Nice hotel, great pool. If you have children, it's an ideal resort. Great location, near all the bars and restaurants. The pool wasn't heated when we were there, so it was freezing and the room we stayed in could do with an updating. Every noise can be heard from neighbours, which isn't their fault but more to do with the floorboards upstairs and the structure of the units.
Comment from Hotel Management
Sep 30, 2016 by Bula, Cathy, Hotel Management
Dear Hayley Thank you for the feedback. We appreciate your comments and are always updating villas so we will assess the villa you stayed in.
4 out of 5
by A verified traveler

Great Family Friendly & Perfect location

Posted Jul 30, 2016 on Wotif
We had a great stay and would definitely be back, staff were welcoming, although old resort, it has excellent facilities especially for kids, main pool is awesome, we asked for a one level apartment and staff were happy to help out, due to us having 2 toddlers, had our own entrance almost from the street which was handy as car park was tight (I couldn't park in it, only hubby could) and kids could play outside in the courtyard area, small touches like the flowers were lovely and a hit with the kids also,The only fault was I had a plate with left over food on the bottom of it (sweet and sour sauce) which was kind a gross, especially since I put my finger in it whilst eating dinner, but I don't feel this was the cleaner or staffs fault and I didn't bother to report as it would of looked clean and was a few plates down, easily missed. Overall would definitely recommend excellent value and awesome location to river and amazing park by the river near the yatch club for kiddies. Thankyou
Comment from Hotel Management
Sep 30, 2016 by Bula Cathy & Team, Hotel Management
Thank you for the review and feedback. We certainly didn't clean the villa very well for you and we are really sorry. Please next time tell us and we will immediately correct or come in the next day and do an extra clean. Thank you for the other lovely comments, we are thrilled you enjoyed your stay.
4 out of 5
by Iain from Queensland

Posted Jul 30, 2016 on Hotels
Breakfast at Moondoggies in the complex is always a highlight
Comment from Hotel Management
Sep 30, 2016 by General Manager, Hotel Management
Woof Woof, thank you for being our guest
5 out of 5
by A verified traveler

A Great Stay!

Posted Jul 26, 2016 on Wotif
Excellent location and great facilities for tennis and swimming. Pleasant warm temperatures in pool despite it being winter. Staff were super helpful! There are plenty of restaurants nearby and nice walks along the river.
Comment from Hotel Management
Sep 30, 2016 by Bula Cathy & team, Hotel Management
Thank you, we appreciate you stayed at our resort.
4 out of 5
by A verified traveler from south australia

Nice place with warm spas

Posted Jul 20, 2016
Lovely place beautiful warm spas, lovely pool. Good location with restaurants close by. Small things let it down a bit. Extra charge for toilet paper and dishwashing liquid after small starter pack. Not easy to park big cars. In 3 bedroom apartments 2nd floor bedrooms have to go downstairs to access toilets.
Comment from Hotel Management
Oct 7, 2016 by Bula Cathy, Hotel Management
Dear Fiona Thankyou for the review. We do, as does most self contained resorts supply a starter kit only and not replenish. I am happy to advise we include shampoos and conditioner and additional items not required for a 3.5 star resort and as guests comment we provide fresh milk not UHT. I am pleased you enjoyed the spas.
4 out of 5
by Mary Ann from Syracuse

Noosa

Posted Jul 18, 2016 on Hotels
Place was ok, wifi not very good, we had 4 adults booked and when we asked for more towels ( we only had 2) we were charged $15.00. The resort is in a good location for shopping, dinner, etc. The staff was wonderful.
Comment from Hotel Management
Sep 30, 2016 by General Manager, Hotel Management
Dear Mary Ann, thanks for staying and for the comments about our staff and location. As we are self contained with full laundry facilities we do assume that if guests don't want to launder then its a reasonable proposition to charge for additional towels. We charge at the cost the laundry charge us, $5 a towel. This way we can keep our tariffs affordable and guests that require extra services have the option to pay. I am sorry if you felt this was not suitable. Thank you again for the feedback and lovely comments about our resort. Bula Cathy