Surgrand Hotel

Photo gallery for Surgrand Hotel

Lobby
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Surgrand Hotel

Surgrand Hotel

3.5 star property

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Unnamed Rd., PO Box 111, Sur, Ash Sharqiyah South, 0411

Explore the area

  • Popular LocationSur College of Applied Sciences5 min drive
  • Popular LocationBilad Sur Castle8 min drive
  • Popular LocationSunaysilah Fort12 min drive

Choose dates to view prices

About this area

Sur

Located in Sur, Surgrand Hotel is near the beach. Bilad Sur Castle and Al Ayjah Fort are local landmarks, and the area's natural beauty can be seen at Ancient City of Qalhat.

What's nearby

  • Sur College of Applied Sciences - 5 min drive
  • Bilad Sur Castle - 8 min drive
  • Sur Marine Museum - 10 min drive
  • Sunaysilah Fort - 12 min drive
  • Al Ayjah Lighthouse - 12 min drive

Restaurants

  • Omani Food — 17 min walk
  • Soft Drinks, Juices & Mineral Water — 19 min walk
  • السراب للوجبات السريعة — 20 min walk
  • مقهى كومار — 5 min drive
  • Ice Cream Roll — 6 min drive

About this property

Surgrand Hotel

3.5-star business-friendly hotel
Consider a stay at Surgrand Hotel and take advantage of a free breakfast buffet, a roundtrip airport shuttle, and a terrace. Be sure to enjoy international cuisine at the onsite restaurant. Free in-room WiFi is available to all guests, along with a coffee shop/café and a playground.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • An area shuttle, concierge services, and a porter/bellhop
  • Free newspapers, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews say good things about the dining options, breakfast, and overall value
Room features
All 55 rooms have comforts such as 24-hour room service and fireplaces, as well as perks like premium bedding and air conditioning.
More conveniences in all rooms include:
  • Cribs/infant beds (surcharge) and day beds
  • Bathrooms with deep soaking tubs and free toiletries
  • 32-inch LED TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/café
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool
  • Playground
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator (on request)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • English
  • Hindi

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Cribs/infant beds (surcharge)
  • Day bed
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator (on request)

More

  • Desk
  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 1 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for OMR 15 per night
Cribs (infant beds) are available for OMR 15 per day

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: OMR 50 per vehicle (one way)
  • Crib (infant bed) fee: OMR 15 per day
  • Rollaway bed fee: OMR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Grand Hotel
Sur Grand
Surgrand Hotel Sur
Surgrand Sur
Surgrand
Hotel Surgrand Hotel Sur
Sur Surgrand Hotel Hotel
Hotel Surgrand Hotel
Sur Grand Hotel
Surgrand Hotel Sur
Surgrand Hotel Hotel
Surgrand Hotel Hotel Sur

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 20 out of 63 reviews
5 - Excellent 32%
Rating 4 - Good. 34 out of 63 reviews
4 - Good 54%
Rating 3 - Okay. 6 out of 63 reviews
3 - Okay 10%
Rating 2 - Poor. 2 out of 63 reviews
2 - Poor 3%
Rating 1 - Terrible. 1 out of 63 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

3.5/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Property conditions & facilities
Overall all the hotel is good but Room WC flash tank valve was broken.
Stayed 1 night in Nov 2020

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service
It was amazing location in Sur, safety and smiley team!
Stayed 2 nights in Aug 2020

4/5 Good

Stayed 2 nights in Aug 2020

5/5 Excellent

Stayed 3 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly nice place to stay.
Nice hotel. Excellent staff. Very nice breakfast.
Stayed 2 nights in Jan 2020